Honda House Of Elmhurst

I guess they might be a decent place to buy a Honda lawnmower but I sure wouldn’t buy a motorcycle from them. The salesperson had minimal knowledge to offer on the model I was looking at and I came to find out that he raised my Honda Financing Services APR offer of 11.05% to 13.05% in order to make more money off me. Overall, a bad experience!!! Happy as sh&# that I went to Des Plaines Honda Motorcycle and got five star treatment.

Brought a Honda lawnmower here which had been a problem for me all last year with engine struggling and eventually quitting. They were very personable and friendly when I entered and even helped get the mower out of my car. They took a look at the mower, took down my info and I got a call about a week later saying it was the carburetor but the good news was it was still under warranty. They replaced it, i picked it up, and I actually believe the mower runs better than when I purchased it. Finally, they helped me load the mower back in the car.
This place is best in the area, they know what they’re doing and now how to treat customers. If you need service on a Honda product, this is the place to go.

I took my Honda lawnmower in for service. I had not used it in many years. The owner Dick greeted me when I walked in. Then, he personally took me to the service department. Dick is a nice older gentleman who wears a cap signifying that he is an Air Force Veteran. I thanked him for his service to our country.
Anyway, my Honda lawnmower was fixed in two days, and the service bill was very reasonable. Dan in the service department was also very nice. I chatted with Ray in sales. I used to ride. He was very knowledgable and didn’t push me at all to buy a motorcycle since I was just looking.

Went back to Honda house because anyone knows that Toros have a briggs and stratton motors– which by the way suck. Honda motors are far better and so I bought a generator from Honda which has electronics surge protection on it. We get outages out here.
I may get the snow blower after our asphalt is redone. Don’t buy from these big box companies– Buy from a small business like this one and support your community. You only have yourself to blame if we end up with no small business and less choice.

My family and I walked in the other night and were amazed at the service we received! My wife wanted a small bike for getting back and forth to work and the owner, Dick, waited on us. Very nice and honest. No pressure at all. Dick told us all about what they offered and even suggested we look at other dealers before making a decision. He has owned the dealership for 46 years and I liked the way he even suggested we wait on the extended warranty and loaned us a helmet to try for a week before we bought one. Incidentally we took his advice and drove to the Yamaha /​Suzuki dealer. Finally the salesman (with a plug of tobacco in his lip) came to see what we wanted but we felt like if we would not commit to buy TONIGHT he wasn’t that interested in helping us. Went back to Honda House and bought that night. Great experience!

Took my Honda Shadow here for servicing. Asked for tires, brakes, and a valve adjustment. He did not do the brakes because he said they didn’t need it yet. I was under the impression that the dealers would replace anything they could to make a buck on the labor. Was not the case here.
They do good work and are honest, which is worth a lot being in Chicagoland area.

For a place with a huge sign on a major thoroughfare, this place sure is hard to find. It’s on Rt 83, but in that weird area between Roosevelt and St. Charles where everything is on a frontage road. You actually need to turn onto the frontage road at Washington to get there.
Pretty average motorcycle shop. I was out that way for work, and people had recommended their service department, so I thought I’d stop in. It’s a Honda only shop, as the name implies, but they seemed to have a pretty full range of Honda bikes. Giant Goldwings, down to 250cc Dirtbikes, plus ATVs and scooters with a few bonus lawnmowers!
Pretty typical selection of accessories, HJC and Viper helmets, Olympia gloves and a couple other more rare brands, but nothing crazy.
Overal a pretty clean and friendly place, but certainly limited by the Honda only selection. I didn’t buy anything or get any service, so I can only comment on the facilities.