The manager and Leidy(??) were very sweet and went out of their way to help us. It was busy, but was not very nice to have an employee walk straight in front of my grandma and bump into her without apologizing, my grandma apologized anyways though it wasn’t her fault. My grandma was very bothered and upset by this especially because it happened about 3 different times. We get it, you’re annoyed with us in the store. Just have some manners.
Candice C.
Classificação do local: 5 JAMAICA, NY
Very organized and appealing appearance. EXCELLENT customer service. Everyone was very patient with me and gave helpful advice even going out of their way to find my sizes while I was in the fitting room. Two people went above and beyond to help me. Cathy the manager and Oriana the stylist. This will be my go to bebe. Over everything customer service makes the store shine.
Damaris J.
Classificação do local: 5 Queens Village, NY
Cathy the Manager is the best. She is so sweet and nice. I been going to these store for over 4 years and I always fine exactly what I am looking for and more. lol. She the best at styling. I love going to this BEBE is always so clean and neat and everyone is so friendly. I will hire Cathy if I had a clothing store in a heart beat. She is the BEST.
Luci B.
Classificação do local: 5 Queens, NY
I had an amazing shopping experience here! At first I went to the Macy’s in Queens Center, which if you’ve been there you know how bad it is. My experience was so bad that after buying what I needed I swore them off, and decided I’d had it with department stores. I looked around for something with fewer people and better music playing, and Bebe caught my eye. I started finding nice pieces right away, and Oriana, who ended up being just the most awesome chick, found me. I explained that I was making an effort to dress more nicely and honestly had no clue where to start(I was rocking flannel and a mens Wolvarine jacket– she never judged me). She gave me suggestions, checked in with me while I browsed, and came to collect the items I wanted to try on and held them for me at the fitting room so I had my hands free. I had no idea this company had such great customer service. At the fitting rooms I met Sadira had a never ending amount of patience. I kept insisting I was the wrong size, couldn’t seem to figure out how to get certain things on, and generally took forever trying on about 20 different items, having both women run back to the floor to get me something else at least 4 times. I’m not usually that annoying, I swear. Oriana even kept coming back to see how the outfits were fitting on me. Both ladies were never less then thrilled to help me out, can’t say I would have had the same patience in their shoes ;) I’m really happy with the quality of the stuff I bought. Don’t fool yourself, it’s pricey and I’m having a coronary just thinking about how much I dropped there. But it’s not cheap crap, and everything is form fitting and flattering. But the best part was the customer service, every single person there was smiling and helpful and friendly. Thanks guys! :)
Nikki T.
Classificação do local: 5 HOWARD BEACH, NY
I absolutely love this store! It’s always well organized, neat, and clean. The staff is wonderful. In 5 years I have never had less than a perfect shopping experience. The sales girls are very attentive and start dressing rooms for you right away so you don’t have to carry an entire arm full of clothes. They always offer shoes to see how a dress will look or jewelry to compliment it.
Judith C.
Classificação do local: 5 Hightstown, NJ
Saw a dress online and they did not have my size so took a chance and called Bebe in Queens. Megan answered the phone and I could tell she was busy, but she checked for the dress and in no time the dress was on it’s way to me. Received it in 2 days. Unfortunately I needed a different size so called but they were out. However Megan(who answered again) recommended I call Bebe on 5th Ave, NYC. They had my size and they waived shipping charges… told me to return the dress I have to the nearest store. I was sooo very happy. In this rude world, it makes me so happy to call a busy store and receive wonderful customer service. These girls in Queens & Fifth Ave should train the rest of their stores… Bebe on 34 St. NYC… rude rude rude. You would think they were doing me a favor…