Toy Bros Entertainment

I rarely write negative reviews, but this time I really have to. We hired Toy Brothers entertainment to DJ our reception and run a photo booth for our wedding in October. Let me say that the photo booth, run by Briana, was fantastic. The rest of this review is in no way is a reflection on the service and professionalism show by Briana. She was wonderful!
Now, the DJ portion… we spent a long time putting together our «play-​list» and each selection was very important to us. I expressed this to Jeff and also wanted to set-​up a time to talk about the kind of music we wanted. Several emails went unanswered and long story short, we never had that talk. We were referred and also read the reviews (the negative ones that now I read and think «yep…this was us too»). After submitting the forms, I assumed all would be well and decided that the DJ would be able to ascertain our style. It was fairly simple direction, in addition to specifically listed songs, the direction included to: play as much MJ as you want; heavy on the Motown, no modern country, etc. etc. This brings us to our wedding reception when, as we arrived and our guests were enjoying cocktail hour, I was pulled aside and told that the DJ was not yet there (45 min before the start of the reception). After enlisting my brother to call and find out what was going on, he returned, many calls later, and said he was told that the DJ was «on his way.» Then I was told 20 min before (still no DJ) that we had some options –as my guests were walking into the ballroom– we could get the ipod out of the limo and hook it up to the system at the reception and do our own music or we could wait for the thousand dollar DJ to show up. Only 10 min before the bridal party was to be announced, did our little friend walk in the door stating that he was pulled over twice and that’s why he was so late. Fine… whatever, deep breath, everything would be totally fine, right? He has our list; he has arrived; he’ll be fine. Water under the bridge. Do I need to tell you about how the only songs that he had ready to go were our introduction song and first dance. Thank God. The rest, oh the rest of the songs we carefully selected all had to be specially requested (at least 4 of them he did not have) so that we could hear them. For example… he did not have Prince, not random Prince, but ‘Let’s Get Crazy’, Prince. The ‘style’ was not understood at all… what about «heavy on the MJ and Motown» would lead one to believe that with the dance floor packed and everyone ready to party following the first dance, to play Lynyrd Skynyrd? Hello clear dance floor! And so it went for the rest of the night… personal requests (from the prearranged lists) to the DJ = party time; next song of DJ’s choice= clear the floor.
I could go on… and on… and on. Thankfully, none of our guests noticed, except for the insanely loud screaming announcing our wedding party. It was so loud that one of our guests downloaded an app to register decibels, and it was astonishing. My now husband, my brother and I, however spent the night directing the DJ, suggesting songs that would make people want to dance and all around trying not to let it ruin what was a great evening.
We are not rich. There was a lot of money spent on this service from Toy Bros and I can say without hesitation that we were utterly disappointed. Think twice. HOWEVER, again, the photo booth with Brianna at the helm, was awesome. Brianna was on-​time (early, in fact), fun, flexible, organized and all our guests complimented us on her attitude.

Don’t fall for reviews posted by others that criticize their services which get deleted. I had an event where the PhotoBooth guy was supposed to stay due to down time but he leftan hour early. They are just concerned about money and the people who work for them are obnoxiously rude.
It makes me sad because their photobooth was of low quality and I chose them based on reviews. We asked them for backgrounds, all they provided was black curtains. I wouldn’t recommend these guys to anyone.
I didn’t even receive an apology, which kind of makes you upset because it shows the lack of customer service skills.

Did not show up for wedding ceremony. I had filled out forms for my ceremony music and sent MORE than 2 emails inquiring and discussing ceremony music to be provided by them. They did not show up to the ceremony and I was informed right before walking down the aisle. I was livid during my entire wedding ceremony. When confronted, they took no accountability. I had assumed they had put a space to mark the place and time of ceremony on their form but there was not and this was my error. They dropped the ball because I literally sent numerous emails about ceremony music and completed a page on their form telling them what songs I wanted for the processional and recessional. I feel the owner is lazy and didn’t take the time to ensure exactly what I wanted. How could one overlook those multiple emails? The reception music was good; I made an entire list of songs that I wanted played so it didn’t require much effort on their part. I provided extra props for the photo booth and they took those from me as well. Will make sure people will know about my experience and deter them from using Toy Bros.

Definitely the best! Jeff Toy DJ’ed our wedding two weeks ago and we are still receiving calls and messages asking what company we used because «that’s the best wedding I’ve ever gone to.» Jeff himself was just as entertaining as the music he played. Our reception kept going an hour longer then planned because people did not want to stop dancing!

The best DJ service in WNY without a doubt! Jeff made sure our playlist was followed to a t. Very professional and I would recommend them to anyone!!!

We had such a great time at our wedding, and choosing Toy Bros was a huge part of that. There was a giant line at the Photo booth all night, and the dance floor was packed the whole time! Jeff was so easy to work with, and the price was very fair for what we received. We got a USB of all the photos from the photobooth at the end of the night, and we still love looking at all the pics! Thanks guys.

We went with this DJ company for our wedding becasue I had seen their DJs at other events and thought they were great. The owner met with us and reviewed our must play and don’t play list — and they did stick to it! No chicken dance or electric slides for me please! They were great with annoucements and worked with us to ensure great sound. Our wedding was at a huge armory that wasn’t equipped with any sound. He made sure to bring the right amps and equipment needed to make it perfect. The dance floor was overflowing all night!