Darling’s Auto Mall

My Wife and I went looking at cars with no intention of buying one that day. As we drove into the parking lot we were greeted by Paris Calor. He was very helpful and knowledgeable about what they had on the lot and picked a couple of cars that he thought we would be interested in. Paris brought out a 2013 Chevy sonic. That was the car for us. Very helpful from the start. We also talked with Andy King when it was time to wrap things up. He was very polite and thorough on explaining everything we needed to sign and made sure we aware that there was things we could purchase if we wish to. Please let it be known that Paris, Andy and everyone that was involved in helping us get a car, thank you all for making us feel welcome and going above and beyond for us. We can’t tell you just how much we appreciate all that everyone has done. Thank you!!! Irene Hackett and Bruce Spencer

We purchased an automobile from this dealership a couple of years ago. The sales department and service department were great. We visited the service department many times due to problems with the heater. The parts were never in stock; we had to wait days for parts to arrive. The heater problem was «repaired» only to have us return again many times with the same problem. Each repair cost us hundreds of dollars only to return again with the same problem. We will never purchase a vehicle from Darling’s Auto Mall due to the service department. We will never recommend this service department to anyone

One of the worst customer service experiences I have ever had. I set up an appointment to get my oil changed, windshield wipers changed and my wheels aligned. I left almost 4 hrs later with only an oil change. They emptied out my oil then realized they did not have a filter and had to get it from Bangor. They told me it could be 15 minutes or 1.5 hrs. 3.5 hrs later they were finished and then told me they did not have my wipers (and did not have the forethought to get them from Bangor). I left after paying $ 100 for an oil change and then realized I did not get an alignment and that my check engine light was on. Pure incompetence.