Sparkly Vapor Steamers llc

I would also give this business zero stars if it were an option. This business is garbage.
I purchased a LivingSocial voucher for upholstery cleaning of a couch and love seat. I booked an appointment online for the following Friday, 8 days later. The day after booking the appointment, the company called me to ask if they could re-​schedule for Saturday. I told them I was unavailable that day and he said he would try to make Friday work and explained they got a big contract and he was unsure of the timing of the job on that Friday. I told him that was fine.
That Friday, around the time of the appointment, Tallah, the owner (??) called to let me know he wouldn’t make it. Told me I was an important customer and asked how he could make it right. I told him I just needed to get the couches done by the following weekend and we re-​scheduled for the following Friday at 12.
Again, Tallah called me the next day and asked if we could move the appointment to the day before (Thursday) at 9am. I told him that was fine.
Yesterday, Wednesday, the day before the appointment I texted Tallah to confirm the appointment was still set for TODAY (Thursday) at 9am and got a «Yes» in response.
Today, the day of the appointment, not only did no one show up on time, it is 5pm now and no one EVER showed up. I texted and called Tallah and received no response. I called both of the numbers on the website and received no response.
TERRIBLE BUSINESS PRACTICE. I encourage you to run, not walk away from this business. No deal is good enough to put up with this HORRIBLE customer service.

I had amazon local deal for three rooms. I actually just needed my basement. First of all I call for an appointment and the guy sent me through the web page. I set up the date and time. Then he called me back to reschedule. He came in and honestly, I do not think he did anything. He just walked around with his vacuum. Never again!!!

I would give Sparkly Vapor Steamers 0 stars if that was possible. I purchased a Living Social deal. I scheduled an appointment online and I called 3 days prior to the scheduled appointment to confirm. The person on the phone confirmed the date and time. On the appointment date, 3 hours passed and I had not yet heard from them. I called to follow up and was told that the technician scheduled didn’t show up and that the person on the phone would do the work when he finished at the current place he was working on. Another 3 hours pass and after 5 phone calls, no response. Luckily, Living Social refunded me. If you don’t want to honor the Living Social deal, don’t sign up to advertise with them. I would not recommend this company.

Please DO NOT waste your money. I scheduled online, called them twice to confirm, then waited all day and they NEVER showed. I talked to them multiple times throughout the day and they kept saying they were on the way. DO NOT USE THEM

I bought a Groupon for carpet cleaning or grout cleaning. I scheduled an appointment for carpet cleaning. I called on the day before my appointment and confirmed the date and time of my appointment. They were a NO SHOW. I called numerous time and could not speak to a person. I left 2 messages and NEVER received a call back. We spent a lot of time moving furniture, etc. so the carpet could be cleaned. I would NEVER recommend this company.

I purchased a LivingSocial coupon to have five rooms of carpet cleaned. It was easy to schedule an appointment and the cleaner showed up right on time. The cleaner deep cleaned my Berber carpet which had an additional fee (noted in the fine print that I missed) but I didn’t mind paying extra because it was obvious he put in a good effort and extra time to get the deep stains left by my renter out. He even went over some stains twice. He also got out several pet stains in the carpet in another room. Everything looks clean and fresh now. I’m very happy with the work done and would hire Sparkly Vapors again.