Setareh Day Spa

Received the Groupon as a gift and checked the reviews on Unilocal.The most recent review was from Jan 2015 and I was worried! Other reviewers are correct, the place is really hard to find. They have a small space but clean. Chris did my massage and it was good. I was glad that he asked me about scent allergies since I can’t tolerate really scented oils and lotions. He also asked me about problem areas which he addressed. Since it was my very first facial, I was a little apprehensive about breaking out as I have a very sensitive skin. Sheila was GREAT! She did my threading and my eyebrows look amazing. I had a really great experience.

I have gone here once before on a groupon or living social about a year ago, and it’s not an easy place to find but the technician was pleasant so i thought I would give it another shot.
I had since purchased another groupon/​living social and was on vacation the last 2 weeks and quite frankly forgot about it. Most merchants will still honor the groupon/​living social a few weeks later. I called 1 day after expiration date and they will not honor it. I think some business is better than no business. They would get a decent tip.
I WOULD NOT RECOMMEND this.

Best massage I have ever had. First time I have actually walked away from a massage feeling all the stress and aches were gone. Chris was professional and very skilled at his job.
I was running late and they were flexible with my schedule and offered to reschedule for a time that worked better the same day.
Business was difficult to find, more signage would help.
I went with a groupon today but would definately go back and pay full price!

Had a groupon deal that was used here. Kinda hard to relax when you first arrive being that the location feels weird. Didn’t have that spa-​like feel at all, until in the massage room. The massage itself was relaxing. The guy had a gentle but effective touch, and I left much more at ease. Deal isn’t bad — but don’t have extremely high expectations of location or ambiance. Just rest for an hour and enjoy the massage.

(See bottom for TL;DR summary if you don’t want to read the whole review). I went to Setareh with a Groupon for an hour-​long Swedish massage with reflexology. Like a lot of the other reviewers, I had some trouble finding the place, but the staff were nice about the fact that I was late on account of it.
Upon walking in, the massage therapist and the woman at the desk were polite and amiable, but they weren’t exactly warm or full of smiles. However, since they were nice and didn’t make me feel outright awkward, it was ok. I’m somewhat shy myself, so I understand that not everyone needs to be super bubbly and warm to be friendly, but it does help me open up and feel more comfortable.
The place itself is small and not very swanky (the outside of the building is a bit of an eyesore), but it’s still a decent and relaxing environment once you get inside. The waiting area is not the most amazing I’ve seen, but there isn’t really anything to complain about either.
I really enjoyed the massage itself. My massage therapist, Chris, told me upfront that my Groupon included reflexology as part of the hour-​long treatment and that he therefore wouldn’t be able to do a full-​body massage. I have really ticklish feet and don’t like having them touched, so I asked if he could just do an hour-​long massage instead and skip the reflexology bit. He agreed, which made me very happy. He seemed a little bit awkward (almost like he’s shy) and, again, not very upbeat or full of smiles, but his massage technique was great. He was professional, and I felt comfortable around him. He did also ask me about allergies to lotions, etc. and offered me water at the end of my massage.
Chris started out with light pressure and worked up to deeper pressure. The deeper pressure was uncomfortable at times, but not in a bad way – my muscles did feel better the next day. Chris used a lot of continuous gliding motions that felt less like hands and almost as if my back were massaging itself (this is a good thing), if that makes sense. There was good continuity and flow to the massage – no sense that it was disorganized or «on hold» for any period. He was able to tell where my sore spots were, since he targeted them without me having to say anything. He also applied a bit of menthol cream to the most messed-​up part of my back, which helped give relief to the sore muscles. I don’t think he asked me how the pressure was during the massage (I honestly can’t remember), but I was happy with the pressure regardless.
My overall experience was enjoyable but not amazing. I would go back at the Groupon price or for the discounted prices that they offer as specials. However, I would prefer to go somewhere prettier and more welcoming for the full price, since the full price is comparable to that of other places in the area.
TL;DR (brief summary): Outside of the building left much to be desired, difficult to find. Inside looked decent but not amazing. Employees were polite, professional, and friendly but somewhat awkward and not very outgoing or warm (i.e. hardly ever smiled). Massage itself was quite good, and the massage therapist (Chris) was flexible about giving me a full hour-​long massage instead of a partial massage with reflexology, which was what my coupon was for. Overall pleasant but average experience. Would return at discounted price but likely not at full price.

I used an Eversave and had an hour massage. Chris was my maseusse Chris he was very authentic, therapeutic, and professional. It wasn’t 100% comfortable at all times, but that was because he was using trigger points to work out the knots in my muscles. i had a lot of knots due to stress. He asked several times if I was okay with the pressure, and I assured him that I was, since I wanted those kinks worked out. I was offered water after the massage, and it was waiting for me in a nice wine glass. I think that it was a great massage for the cost. I would go again!

OK I see some of the points that people make about this place. Yes, it’s not the fanciest place in the world. And the male masseuse — well, yeah. I would never use him again.
But oh my gosh the facial is the best I’ve ever gotten. And I’ve gotten a lot of facials at high end places like the Four Seasons. I just got my second one yesterday and my skin looks amazing. And it’s so reasonably priced. Eyebrows look great too (though threading is a lot more painful than waxing). The owner is very nice too.
Just found out they have a female masseuse to anyone who still has a massage voucher.
Did I mention my skin looks GREAT!

I went in there for my birthday with a Living Social deal for a 60 minute massage and 60 minute facial. I set the appointment more than a month in advance, and was very excited for my visit. When I got there, the place was less than welcoming. The waiting room is tiny, and rather unwelcoming with broken glass in place of a mirror. The guy standing at the desk barely glanced at me, and then took about 15 min to prepare my room. When he finally came to get me, I asked if he would be doing my massage and facial, and he replied that they never scheduled the facial, and that I could reschedule if I would like, but didn’t make any attempts to make me feel welcome. To make a long story short, I ended up walking out of there, calling another place, and ultimately getting a refund for my Living Social deal.
Do NOT go to this place for any reason, except if you like being disappointed.

It was hard to find. I too had a groupon. The locations is hard to find. It’s on the second floor for anyone that still needs to find it. I found the woman who «greeted» me and who also did my facial to be very cold and unreceptive. She physically got mad when I said I didn’t want any extractions. She sighed very loud and then again asked why I didn’t want it. Why should it matter. If I say no, I mean no. A loud sigh will not change my mind. She had nails that kept scratching my face. I broke out about an hour after the facial. Why do they ask you to fill out a questionnaire asking if you have sensitive skin or are seeing a dr if they don’t listen. I would not recommend this place.

i used an eversave voucher for a massage at setareh, and unfortunately, i would have to rate this as the worst massage i have ever had :(
i really wanted to like setareh because their staff was very friendly and professional, but the massage was awful. i felt like the masseuse (whose name is slipping my mind) was digging his nails and scraping my back. i’ve never had a massage feel like that, and maybe it’s a technique that i’m not used to, but it wasn’t comforting at all. i would consider returning to try waxing here, but i’ll have to pass on the massages,

I am surprised at the negative reviews — I’m hoping that they addressed the concerns. My experience was positive. I went on a Living Social deal. My facial was excellent. The massage was fine — I’m not really a massage lover, but I found it relaxing. I think all massages have some painful segments. I would definitely recommend it.

First let me state the good. The facial was amazing.
I have had many massages all different varieties from male and females swedish, deep tissue, aromatherapy, reflexology and trigger point. This was not a swedish massage as stated on the groupon, Chris the massuse said it was trigger point, it was not that either, it was more like a gunshot massage. I am still in alot of pain from the clintching my muscles were doing because I was in so much pain from this «trigger point massage».
He began by holding his hands levitated above my back for 2 – 3 minutes (a little long), then he started the trigger point on my upper back. I contenplated telling him to stop I can’t continue this (only 20 minutes into it), finally after 30 minutes of intense pain I said «I can’t take anymore» I have shooting pains up my neck, he said your doing good just two more knots. He was telling me about how he made a girl cry on her birthday and how a 6’6″ guy got a deep tissue from him and told him he didn’t want to meet him in a dark alley. Very unprofessional. He also repeated something the esthetician mentioned to me, which meant he was listening in from behind a closed door.
It got even worse when he started the shaking my hands to his mid section, I was so uncomfortable with the whole situation. The music stopped after my alloted timeslot and he continued the massage, the phone rang and someone left a message on the answering machine. At that point I realized it was only me and him in the entire facility, then I was scared.
The massage was so creepy, eventhough the facial was fantastic, I will never return.
Cons totally outweigh the pros.

Before I start, I just want to clarify: these are not Mark B.‘s comments — this is his wife writing a review. So… I went today after purchasing their Groupon, and I was really impressed. I read the other 2 reviews just now and am glad I didn’t see them before, since they may have tainted my view prior to going. As a disclaimer, this was my first facial (and we shall see if I will break out over the next few days or not), but the entire experience of it was fantastic. All the steps in the facial process were very pleasant, and the massage at the end was heavenly. The esthetician/​owner really took her time with the facial, and she was both knowledgeable and had very gentle yet efficient hands. I also liked the steam machine she used during my facial, and I thought the music they had playing was lovely. I actually took a nap while letting my mask sit for 15 – 20 minutes. It was really relaxing. I was offered water after the facial but had brought my own, so I declined.
I had the massage next, also by Chris, and I thought it was a very authentic, therapeutic, and professional massage. It wasn’t 100% comfortable at all times, but that was because he was using trigger points to work out the knots in my muscles. It was completely legitimate — that stuff hurts! He asked several times if I was OK with the pressure, and I assured him that I was, since I wanted those kinks worked out. It’s normal for that to be uncomfortable. The massages where they just «pet» you may feel nice but are not going to do much for your tight muscles. If that’s what you prefer I’m sure he’d be willing to do that, but you can’t fault a massage therapist for actually doing his job properly. I was again offered water, but declined, and was advised to stay well hydrated throughout the day
Anyway, I just had to share my opinion since the other two reviews were a bit pessimistic, and I really don’t see why. I will agree, however, that it’s a bit confusing to find the place; it’s on the 2^nd floor of a building with many small businesses, but on the up side, there’s plenty of free parking. And on a final note, it was actually my birthday today and this was my «treat» to myself, and I was thrilled to have had such a marvelous experience at such a bargain price. Thanks Groupon!

I also used a Groupon and unfortunately wasn’t impressed. I was running late for my appointment, but called and they said they could still see me. I was thrilled about not having to reschedule. It was difficult to find the location, but when I entered I found it to be clean and quaint.
The eyebrow threading was a little more painful than waxing, but looked nice. My facial felt good, and I felt like she was very thorough, but my skin was sensitive and I ended up breaking out the next day. I didn’t like the massage. It was kind of strange. Chris was the masseuse and to start he just kept his hands on my back in one place for what seemed like an entire minute or more. I would agree with another review that it felt more like rubbing than a massage. It wasn’t really relaxing or enjoyable.
My biggest complaint is that I was there almost 3 hours and not one time was I offered water. Cucumbers in the water would be optional. Water should not be. Then, during my massage, I was told how important it is to drink water before, during, and after spa treatments due to the toxins released during the procedures needing to be flushed. I thought for sure I would be given water at that time and was not. So, immediately afterward, I went to CVS and got a large water.

So I went to this place after purchasing a Groupon for a massage, facial, and eyebrow threading. I guess I need to learn that you pay for what you get, and if you want quality service, perhaps you should pay more. hmph.
That being said, I had difficulty finding the place as it was not easily visible from the road. Once finding the building it took me a moment to actually locate the spa, as it was upstairs on the inner side of the building.
Upon entering the spa, it was rather quaint, but that doesn’t bother me, as I prefer more intimate settings. Unlike the previous reviewer, I have had several massages/​facials and have pretty much determined what I do and don’t like. Sooo I received my massage first and I must admit I was a bit skeptical upon seeing the masseuse. However, he appeared to be knowledgeable, and I appreciated the fact that he asked me about problem areas and allergies etc prior to the beginning of the massage. Well, that’s where the good things end. The massage felt like a cross between someone rubbing lotion on me and rug burn. At one point, he was rubbing me so vigorously that I was literally shaking on the table! I addressed it with him, but it wasn’t corrected. The whole process was just… awkward.
The facial was alright, the massage was awesome (during the facial), but I was so completely turned off from the massage, that I just couldn’t relax. The eyebrow shaping was done well, I was definitely pleased with her work.
All in all, can’t say that I would ever return, as I feel the bad outweighed the good.
Lesson learned.