Pine Orchard Sunoco

These people are as honest and hardworking as it gets I cant say enough good things about them. They have literally saved me THOUSANDS and have kept the cars in out family on the road for a more then reasonable price, Do yourself a favor and at least go here for an estimate before you have any work done

I had a wonderful experience there getting my alternator fixed. The quote was very fair, and the turnaround was quick. They also helped resolve a steering issue very quickly. The person overseeing the auto repairs is very cordial, and knows how to speak to customers. I do plan on using them in the future.

DO NOT GO HERE. I had an estimate done on my car for a squealing noise that ²⁄₃ mechanics said was a belt issue. These guys are frauds. They wanted to charge me $ 1000 for a rack and pinion fix which was not the issue at all. The other mechanics said the belt issue would be a $ 60-​$ 70 fix. I had it done a few days ago and the noise is gone. The car is running fine.
Do not go here unless you like paying a lot of money for something your car doesn’t need. This is ridiculous.

I took my car into the shop to have an issue corrected which other shops seemed incapable of fixing. Other shops would misdiagnose the issue and they were never able to fix the issue I brought the car in for. The mechanics at Sunoco were able to figure out the problem with my car and fix it right the first time, without any issue, and in a reasonable time. The price of the repair was also reasonable. One of the belts in my car had a bad pulley that made very loud noises.

I’ve used Pine Orchard Sunoco several times now. My impression is that Eddy, the owner, is a very nice and fair man.
Eddy, if you’re reading this, I hope you take this as constructive criticism. I wish you only the best.
But the quality of work is poor. I’ll site two instances where I’ve experienced dissatisfaction. In both cases, Eddy was apologetic, and made an effort to resolve the issues without additional cost to me.
Case #1: Transmission fluid and filter change. I dropped my car off in the morning. At 4:00pm I was told that my vehicle was done and ready to go. When I went to pick up the vehicle, I looked underneath and noticed immediately that the transmission fluid was dripping out and there was a wet puddle of fluid under the vehicle. Day 2, I was advised that the problem had been resolved and that my vehicle was ready. Once again, the leaking and dripping was still there. Day 3, I was told that a new gasket was ordered but the wrong one was delivered. Day 4, the correct gasket was ordered from the dealer and the problem was finally resolved.
Case #2: Brake job. I needed extensive work done on my brakes. This included a new master cylinder. The initial work had taken two days and I was advised that my vehicle was done. After driving for a short while, I found that the peddle was spongy and going down almost to the floor — back to the shop we go. Day 3, I was told that the lines needed to be bled and that it is good to go. Day 4, rain. Whenever I apply the slightest pressure to the brakes, the rear wheel locks up and skids on the street. Back to the shop. Day 5, I’m advised that the rear drum needed to be turned and that this will resolve the problem. More rain. Same problem. Day 6, I’m told that they’ve gone over everything and cannot find a problem. I’m also told that this is normal and not to worry about it. At this point, I’m thinking that I’ll have to go somewhere else and pay to have it fixed properly. I eventually went to another mechanic who found a leaking cylinder causing the rear wheel to lock up.
In my opinion, these problems should have never been discovered by the customer. Just a little QA and you could solve this. Don’t let the mechanic who did the work, check his own work. That’s like letting the fox guarding the hen house. I hope you can learn from this and improve the way you do business.

The worst repair shop ever… No knowledge of motor vehicle troubleshooting… Beware!