Mike’s Music Inc

I had a few very disappointing experiences with this shop, and will definitely take my business elsewhere:
It began when I dropped off my mother’s guitars to be restrung and looked over for any issues. My mother recently passed away, and these guitars are very important to me: she learned to play on them in 1965. So, in addition to them being worth money, they are also priceless. I specifically asked that they remain in the store and not be sent out until I was notified what they needed. That way I knew where they’d be.
No problem, I was told, and my request was even marked on the receipt. I was also said I’d here back in a few hours.
Well, no one got back to me at all for the rest of the day, and into the day tomorrow. I followed up with the store and was told that one of the guitars was almost done being restrung, and would be done soon.
The other guitar? You guessed it: they had sent it out to be looked over, despite the fact that I specifically did not give them the authorization to do that until they told me what was going on.
The saleswoman could not have cared less when I expressed frustration. She brushed me off without apologizing at all. Never once was I referred to a manager or anyone to take over the call. Never once did anyone apologize.
All told I spent close to $ 500 on the guitars. The best part? When I got home with the classical guitar, I found one of the strings was broken. They had strung it too tightly, and it has snapped before I even got it home.
When I told the saleswoman about the broken string: again, no apology. She said she’d have to check to see if they could restring the single string for free. They will nickel and dime you, and won’t stand behind your work. They don’t communicate well, and didn’t make me feel valued as a customer, or respected.
Take your business elsewhere.

Great place! Comfortable place to relax while waiting for your kid’s lesson. Been going here for years. Nice to have a locally-​owned business do well just down the street.

Wow. Where do I start. First of all, the store has been over run by little kids. Yup. If you are a serious guitar player, you will not like the huge army of brats that have taken over the store. If you are looking at a guitar there, be prepared to be trampled by midgets. It’s awful.
Secondly the selection at Mike’s sucks with a captial S. They sell a paltry number of guitars. And the same fare as Music and Arts. If your just staring out fine. But if your a pro. Don’t bother. Not one pro level guitar or amp.
Mike’s Music is a disaster. Not recommended. This place has been taken over by embittered housewives and their proginy.

The BEST music store we have ever been to before! We needed a tuner for our daughter’s saxophone. Jen was so pleasant and helpful on the phone when I called to make sure they had one in stock. Once at the store, we were amazed at how nice the space was and Jen even took us taken tour of the entire store. They have many soundproof rooms for lessons, a stage for student concerts and a comfy waiting area for parents in addition to their retail area which includes some beautiful guitars. Everyone was just happy to be there. The tuner we purchased was reasonable and the staff took the time to explain how to use it and tips for best results. If you are looking for music lessons, renting/​purchasing instruments, accessories, or repairs — this the place to go!

We used Mike’s a few times and always have great experiences. Great atmosphere, competitive prices and a lot of stocked merchandise. Would be five stars but this time we were disappointed that nobody there could restring our banjo or offer any advice on how to do it. If the area’s largest music store can’t help with this then the «other store» in Catonsville will have to do.

Stopped in to buy a ukulele and immediately loved the atmosphere. They have tons of rooms for instruction and competitive prices. Lots of seating for when you’re waiting for lessons to finish. Staff was super helpful, friendly, and attentive. I’ll be coming here again!

Love, love, love Mike’s Music.
Great local business, polite and helpful employees, awesome vibe, fair prices, great customer service.
I drive right past another Music and Instrument shop to come here and I always will.

When we moved here a few years ago we began looking around for a place to continue the munchkins’ music education.
There are several places in the area the munchkins could go for studying music, but after talking to a few people and reading a bunch of internet scuttlebutt we ended up choosing Mike’s Music.
Let’s start with the important stuff. These are 1-​on-​1 music lessons. Their prices are competitive. Their prices are on par with the least expensive places we looked at.
However, the education is above and beyond. This is a place to give your children a real love of music. They have perhaps a dozen or more teachers who offer instruction in a variety of instruments. With all those teachers they also have lots of flexibility for class times.
They also have a pretty big selection of instruments and people who know their stuff, so if you’re in the market for an instrument or just need to get something for it, this is also the place to go.
Just a few weeks ago they had a recital for the students, and it was really wonderful to see all of the students and how they’re all developing.
Mike is a full-​on musician and it’s really cool to see a small business «make it» in a field that he obviously loves.
I’m happy to send the munchkins here. If you’re looking for a place for your kids to learn a musical instrument you should definitely stop in and see what you think!

My girlfriend is taking voice lessons at mikes. They are really helpful. Its also really close to my house so that’s a plus. I’ll update when she gets a little further along in the lesson.

I’ve been nothing but impressed with this place. Their staff all clearly love working here, are so friendly and welcoming. Son just started music lessons here, so far phenomenal experience.

Great space, informative staff, top-​notch practice rooms and a really nice assortment of instruments and sheet music. Wish we lived closer so we could spend more time at this place.
We recently traveled to Baltimore for the funeral service of our grandfather, who spent many years playing as a professional jazz musician. We had plans to play some music at his service, but the funeral home didn’t have a keyboard. We conducted a quick search and found Mike’s, gave them a call — we only needed the keyboard for a few hours. The staff let us demo a few different keyboards in the store, answered our questions, and lent us the keyboard (and sustaining pedal), free of charge. We were really touched by that. Good people, great shop.
Awesome to know there are places like this out there.

Excellent instruction! Great local business. Wouldn’t think of going to a big chain! My son has been taking guitar lessons here for years and has learned so much.

FANTASTIC! Great service. Quick, friendly, knowledgeable staff. New instruments (at least they look new). I went to them directly from my disastrous run-​in with Music & Art, and I couldn’t haven been more pleasantly surprised. It took less than 15 minutes from walking in to carrying out an instrument, and the whole store was buzzing with parents and various aged kids.
I had asked for the wrong music book and went back much later to ask them to exchange it. The one I exchanged it for cost $ 1 more, but the wonderful lady who was helping me said she wouldn’t ask for the dollar. I asked her if that was alright and she said as long as I wasn’t on the losing end, she’s very happy to do it.
I love this place and so far, everyone there!

Both of my children take lessons at Mike’s and we’ve seen them both blossom into wonderful musicians. Mike’s teachers provide a great blend of music education with «cool». I am happy with the education and the boys love the lessons.
Mike’s staff is always helpful and friendly. I now take my guitars to Mike’s for all repairs, and setups.