Unforgettable Portraits

Unfortunately, my husband and I have had the same experience with Catherine Sackett, aka Cat Sackett or Cathy Sackett as the last few reviewers on here. We choose package 2 which included: 7 hours coverage, 500 – 600 4×6 in a book or CD, professional editing, 20 page custom album, 50 thank you cards, 8×10 framed and matted, and 2 photographers. We also paid for the engagement session. Cathy did charge us an additional $ 150 since our wedding was out of town but we were not required to provide accommodations and her meal was covered through our venue. Our wedding date was on 8÷2÷2014. We have paid her in full on our wedding night and still have not received our 20 page custom album after repeated attempts to contact her through Instagram, email, or phone.
Her communication skills are lacking and she’s very disorganized. We can no longer reach her by cellphone since it seems her phone has been turned off and she will not give us a new number even though we have asked multiple times. She is constantly posting on Instagram and anytime you make a comment to let her know that you’ve been trying to reach her then she deletes the comment. Or her «assistant» deletes the comment as she claims. She also doesn’t respond to her emails very much. If she does respond to an email it usually doesn’t address the question and is a very short, unprofessional response.
It took her forever to get us our 50 thank you cards (which are just printed on a home computer and turned out to be a picture. It’s not even a card.) and our 8×10 picture (which is a canvas photo that I okay’d instead of the framed and matted.) Cathy had asked me a couple times which picture I wanted to use for the thank you cards and the picture so she clearly wasn’t keeping up with the emails that I had sent to her. You think someone in her business would be a little more organized. I also had to constantly «remind» her of what is due to me. If I weren’t as persistent as I was, I wouldn’t have received anything. I am currently on my 20^th email TRYING to reach her to find out the status of our wedding album. She has claimed that her laptop is being fixed but this has been going on for about 4 — 5 months now. She will also never provide a completed by date and instead dances around the idea.
She has moved down to LA but will occasionally come up to Sacramento to see her two kids and do some photo shoots so it really shouldn’t be too difficult for us to get our wedding album but unfortunately it is. I even offered her an «out» and said she can just give us what a 20 page wedding album would cost but she also won’t provide refunds and she has no address per se. I have noticed that she is advertising her «photography business» in the LA area to gather some business but I would hope that she can take care of the Sacramento folks before she takes on any other new business. It has been an unfortunate experience overall but a lesson learned for sure.
Here’s my advice. Find a different photographer. There’s plenty out there that are more reliable you won’t have to go through the agony that I and the other brides have had to go through. Should you choose to go through her still, I would wait until you have received everything before you pay her.
Should I ever receive my wedding album I will update my review. But until you see the review, you can bet that I haven’t received it yet. I personally would never use any of her services again even though it was so cheap. You get what you pay for.

We had the same expierence with Cathy as the last few people. She did our engagement photos and did an amazing job. We loved them. Our wedding was 5÷10÷14 and we are yet to receive any edited images, our album, or our wedding video. The day of the wedding she was a mess. She showed up wearing an oversized tee and leggings that were completely see through (I was so embarrassed to of had her at my semi formal wedding), not to mention she showed up an hour late, skipped my pre wedding and getting ready photos, and come to find out the man she had there as our «videographer» that we paid for was just her brother posing as an artist. I don’t think there was even a video actually made. Unfortunately we did pay her in full the night of the wedding and have now been unable to contact her at all. Last I heard she went through a divorce, left her kids, and moved to LA to start a clothing line. I can’t imagine that any woman at her age could do this to their family and business but I guess it’s just the way it goes. It’s to bad her professionalism has gone down the drain so bad considering her work used to be beautiful. I hope she knows how bad she’s hurt us newly weds.

Update: Cathy’s addresses were not valid, so I wasn’t able to serve her yet. I called Kurtis and they did my story on her. As of date, she still owes me my album and framed photo! Please use this link to spread the word about. I know there’s a few couples who are going through the same thing. Maybe someone will get s hold of her and tell her she needs to get her crap together!

My experience was about the same as the reviewer Annie L.
We hired Cathy for our engagement pictures and as our wedding photographer. Our wedding was 5÷14÷14.
Cathy worked well with us for our engagement pictures. The pictures were very nice. Then everything changed.
She was more than an hour late than the agreed on time for pre wedding photos. She was unprofessional and repeatedly hit on one of the groomsmen. She doesn’t return phone calls. When she does communicate via email, the communication sounds like an immature teenager. We have no photo cards, portrait, nor album as per contract.
I’m thankful for the beautiful day. Not so much for the photographer.

Great photos! Works very well with newborns. Personable and professional. Slow communication even after she gave me her cell to text her for a faster response. The photos themselves were fantastic. Really cute and she was so patient with our daughter. The price for the session was very reasonable. Next time I will just print them myself because the prints were very low quality. Like they were printed on a home printer… :-/​Had I known that I would have just purchased the photos on a cd.

I CANNOT believe she doesn’t have a review yet!!! Cathy is absolutely FANTASTIC!!! I’ve had my share of photographers, but no one has come close to her skills behind the camera! She is very patient, and very professional, and a perfectionist!!! Very fun person to have your pictures taken by. She makes you feel comfortable and takes all the nervousness away! I HIGHLY recommend Unforgettable Portraits for ALL of your picture needs!!!