Tint Pros of Elk Grove

Had my windows tinted here. It looks great and I’m very happy with it! I will definitely be taking my other vehicle there. Would highly recommend him to anyone! I liked that the owner is the one doing the tinting instead of any employee off the streets who doesn’t know what they’re doing.

I called at 0830 on a Saturday. I was in at 1030 and done by 1230. Eric did an AMAZING/​PROFESSIONAL job. He even gave me a military discount.

Based on my recent experience with Tint Pros of Elk Grove I write this Unilocal review. Got my windows tinted there and was a pretty major flaw on one of the windows. There was a ½″ gap where it was trimmed near the corner back window. If I put my finger against the gap from the inside you can clearly see that there is no tint there. Not only is it aesthetically unpleasant, it’s not what I paid for. The rest of the windows looked fine (We’ll see how they look in a year). I called the shop and asked if they could fix it and he made endless excuses why «they don’t do that», was very defensive, unreasonable, raised his voice at me (yelled!), extremely demeaning in his tone and basically refused to fix it. I can honestly say I’ve never been spoken to by a business owner like that, let alone, one that I just paid $ 200! I can go on into his whole tirade but he said so much over the phone I can’t recall verbatim plus, it’s irrelevant because any respectable business owner should know better and it should never have gotten to that level, regardless of who’s at fault. But I guess if that were the case then we wouldn’t have Unilocal.LOL! I’m not upset. It’s just a window and life if too short! I guess it was the way I was treated and how Eric reacted to a customer’s honest request is why I’m writing this review. Hasn’t he ever received a product or service he wasn’t 100% happy with? What do you most people do? Most people ask and normally most businesses are willing to AT LEAST compromise, negotiate or even diffuse the situation and UPSELL the customer something better!!. But he obviously does not have those negotiation skills. He lashed out and acted like I was trying to steal his money? «You’re just gonna have to live with it, accept it as it is. You just want it for FREE!!!» he shouted. Umm, no I just want it done right! Is that so wrong? There was no counter offer from his side. Well, I take that back. He said,” you wanna take the glass off and give me the windows we can do it that way but it’s gonna cost you!” Seriously? That’s my option? He sounded like those frustrated, over stressed, short– fused business owners in dire straights on those TV business rescue shows and he took his frustration out on the customer, the people that support his livelihood. (Should be a show called Car Tint Rescue! LOL!) I called another local reputable shop in town to see how much it would cost to fix the tint. And BTW she said they get about 3 – 4 customers per week that come from Tint Pros EG with similar stories. They’re loving the business Tint Pros is bringing them… Just sayin’. She said «$ 20 to remove, $ 30 to reapply and we’ll match the same lumar tint». Wow, that’s it? He could have just told me that from the start and I would have paid him! I get it, I run a business myself and time is $$$$ and I respect that. But there is no place for ego, temper and sociopathic behavior if you work in the service industry. So basically he lost a future customer and potentially all of my friend’s and family’s business who all own 2+ cars, own homes and make over $ 80k a year… over $ 50, hypertension and probably an ulcer? I figure if he got that bent out of shape over «eating» $ 50 then he’s got way bigger issues and he needed it more than me.
I gave this shop a chance based on a few positive Unilocal reviews and price. There were a few negative reviews but gave the benefit of the doubt. I said «oh how bad can it be?» Big mistake. If you plan on rolling the dice and using this shop make sure you don’t mention any flaws or ask to fix it or even comment on the work… you will open a can of worms with very little recourse. It’s all fine and dandy in the beginning when you show up ready to drop $ 200… but when things go even the slightest bit south is when it gets really ugly. My personal advice? Shop around, ask about their warranty, shop refund policies, pay a tad more for a positive experience and peace of mind. I know it’s been said to death but really…“You DO get what you pay for.“
I paid Tint Pros of Elk Grove $ 203. I’m fine with that. But making it right and treating your customers with a little more dignity and respect is the bigger issue… a few simple changes would have given this shop a lifetime customer. My wife just bought a new SUV. Guess where I’m NOT going for window tint. I recommend this business owner read «The 25 Most Common Sales Mistakes and How to Avoid Them» by Stephan Schiffman. Getting back to basic customer service before, during and AFTER the transaction will do wonders for any business. Good luck to you. Lesson learned, life goes on.

Can’t say enough about how great my experience was here! Not only does my car look great, but the customer care provided by Eric was fantastic. He was friendly, helpful, and I feel very confident in the tint he sold. Plus the price was was much lower than any of the other places I got quotes from! Eric and Tint Pros will have all my future business. I definitely would recommend you check him out.

I drove to Tint Pros, under stress, after my failed attempt to add some graphic designs to my front hood and fenders on my 2014 Challenger. Eric, the owner was closing up shop but instead stayed open and helped me straighten up the mess I created. I even forgot my wallett, and he said «don’t worry about it, the help/​work was on him. We made arrangements to add another new graphic design, and I’m also going to have him tint my windows. This type of customer service is much appreciated, and as far as I’m concerned, Tint Pros has a loyal customer. I highly recommend this business.
Thanks Eric!

After having a bad situation with another shop that specializes in clear bras, I contacted Eric, the owner, at Tint Pros of Elk Grove. I told him exactly what I wanted and he was more than willing to accommodate. We talked about pricing which was very competitive and he was able to get me in within a week. When I dropped off my vehicle, he further explained the product, the benefits and showed me what was on his truck so I could have an idea of what to expect. He even showed me the computer patterns which were available and we talked about which pieces to go with. He told me it would take about four hours. Within four hours, Eric called and said my vehicle was ready to be picked up. When I got there, we went over the install and it was great. I could hardly tell a clear bra was installed. He informed me on how to maintain it or more so, what not to do to it and recommended products I could use to keep it clean. He also said if there’s ever a problem or if I can’t get something off it, then to simply call him or come by. I would definitely recommend others to get a clear bra from Eric at Tint Pros of Elk Grove.

I had my windows on my car tinted here three years ago. I was sold on the lifetime warranty if anything went wrong, specifically if the tint bubbled up like I see so many cars back windows they would cover it. Well I called and was told to call 3m and have them warranty the job and go to another shop for the repairs because they no longer used 3m products.
I asked what the telephone number was because there was none on my warranty card the shop gave me. Shop owner said I don’t know, look it up yourself.
I asked why they simply would not honor the warranty he sold me on, he said he would cut me a break and charge me $ 100 dollars. I got the same quote from three other tint shops (some break). Bottom line they do not stand behind their work and I would not send anyone to them. This shop is shady!!!

I had Eric (owner) tint my E39 M5 6 years ago and it has held up flawlessly. I had to go back today (6÷24÷2014) to get a rear passenger door window sheet replaced after my Rottweiler scratched it.
Eric knocked it out in about 45 minutes and did another great job. Tint Pros has competitive pricing and top of the line tint products.
I will be returning in November to get my BMW M4 tinted with IR film and clear Bra Plus installed.
I like supporting my local economy and Tint Pros doesn’t make me think twice about doing that.

Awesome! Recently had my 2014 Jeep windows tinted by Tintpros of Elk Grove. The owner Eric is truly the «best». My prior vehicles (six of them) were also tinted by Eric and not once have I ever had a problem. Eric is very reasonable (cost), very nice, won’t up sell products, and most importantly A++ work.
Honestly, don’t let the prior negative reviews stop you from visiting Tintpros of Elk Grove. I can say this «you will be very pleased with the work» and not to mention, the quality. Eric stands behind his work.
Thanks again for an awesome job, Eric!
Gary G.

I had my windows tinted here last year and at the beginning of this year I got a clear bar for my car. I love both. Eric is the owner and is great to do business with. I feel the price was very reasonable. My boyfriend had his windows done at another local shop. He paid $ 80 more than I did and the job was not as great as Erik’s work. I wanted to post a commit on Unilocal because I feel that my two different experiences with Tintpros were excellent. In the past I have had window tint change color a little and chip off around the edges of the glass. It has been a year since I’ve had the tint on my windows and it still looks great! I should also add I have elementary aged boys in my car all the time and still, it looks great!
Veronica Burke ~ Hairstylist ~ (530) 774‑3327 ~ Nathan Michael’s Salon

I agree with the previous person who wrote a review on this business. Eric, sounded pleasant over the phone but upon meeting him he turned out to be the opposite. Apparently, he only is nice and likes you when you are about to buy his product. However, the minute you have a question or a problem with his work you are taken to be a problem customer. His customer service skills are terrible and he makes you feel like it’s your fault by accusing you of the problem.
My boyfriend purchased bra protection for his truck (the hood, and side doors etc…) which comes with a 7 year warranty. This protection covers yellowing, cracking, blistering and DELAMINATING. The warranty states to take it to the dealer who sold it and file a claim. We contacted Eric after our return from our two month road trip and let him know we could not get back before the bra was coming off. When we met with Eric he took one look at the truck and told us he would not file a claim for us. According to Eric we were at fault accusing us of deliberately pulling it off. He raised his voice even though we were not talking over him telling us we were not listening to him. He said he knew the company would not allow him to file the claim and that we just did not want to paid for it. First, the protection offered the warranty against delaminating (plus it cost close to $ 600). Second, all he had to do was file the claim and allow the company to say yes we will pay or no we will not pay. Eric was very defensive about his work stating that he did a good job, and he did not want to pay for it. He was so worked up by our presence he wanted us to leave immediately and not deal with us. He told us to call the company ourselves but that he was not going to help us.
Since, it is saturday today the company is closed but we intend to pursue this matter. If you would like my opinion don’t do business with him try someone more reputable. Better Business Bureau has a list of great companies!
No stars.

I orig. consulted the Owner «Eric» back in mid March after I had purchased a Brand New Subaru Forester & after researching I decided I really wanted to have Venture Sheild placed on it because many bragged about the quality of the product. I was a bit concerned with the Paint on the Car since I had noticed the Very Next Day after purchasing that a few sm. chips of paint had fallen off in unusual areas (no impact marks). In addition I had noticed black spots in the paint. Eric was very nice upon meeting & his price quote was alot lower in comparisson to 2 other Buss. I had contacted but though «maybe a sign of the times»? Since I was there I asked for his opinion on the paint just to see if he agreed with me & the other party I had consulted. I didn’t want to have the Sheild placed & then have it peel off & loose my warantee with Venture Sheild because the Paint wasn’t stable! Eric thought the Paint was in good! I left & a week later I placed a courtesy call letting him know I needed to hold off because the Dealership was picking up the Car to have it re-​painted in the problem areas. In Short the car came back a mo. later & the paint was still a problem. I ended up consulting another Buss. Hayes Bros. in Elk Grove so I could obtain Documentation. I was informed by Hayes that the Paint DID in Fact have Excessive Dirt & there were depth discrepencies (L Vs R side of the car). I ended up receiving a «4″ pg. rpt. on the numerous issues. I ended up having to go thru BAR & this dealership was cited with 2 Violations. I was Finally given a Brand New Replacement & thought „Finally Now I can get the Venture Sheild placed“ I made it a point not to drive the car & immediately contacted Eric to not only appologize for the wait but to inform him I wasn’t a flake & still wanted to have the Sheild placed. I explained in brief what had happened & that in fact the paint had problems and I had to get BAR involved. I noticed a voice tone chg. & I told him I needed to prep the paint & I would call back & schedule. I called 1 week later & again noticed he wasn’t as nice as before & asked if I could call back the next day. I called „Today“ to schedule & he proceeded to state in a trembling voice» I don’t think I want to do Buss. with you because I’m scared you won’t like the product” I was blown away & questioned. He proceeded to state that he thought I was picky & that he had other customers that weren’t happy with the outcome and he didn’t want any problems” I actually tried to explain what happened again & recapped the fact that the Paint WAS Bad & that they were cited by BAR (thinking maybe he didn’t understand the 1^st. time). I said «your probably not interested in what happened & he replied «Your right but I DO Understand what you are saying but again I don’t want any problems & I’m Sorry» Needless to say I was blown away but after thinking about it & talking to others we came to the conclusion that he must not be confident of his work since its NOT the Product that has an issue per all the testimonials! Thanks You did me a Favor! I don’t need any more problems either!