RL Wells & Associates, Inc

When is dealing with health insurance ever a pleasant experience? In picking your insurance, you can easily get bogged down in having too many choices and confusing documents. Once you have your insurance, you can have a thousand snags in payment and reimbursement. Simple clerical tasks can take hours because of the monster insurance industry and all the ineptness. Never fear! RL Wells can take care of it all, at no cost. I really can’t believe this service doesn’t cost me anything.
I have been using RL Wells & Associates’ services since I went on maternity leave 5 years ago and they have helped me every step of the way for 5 years – through pre-​Obamacare nightmare of finding a group plan, through transferring over to Covered California, to finding a new plan when my family grew, to changing plans when our premiums went up too much.
Even better, whenever I have had problems with understanding coverage terms, not getting reimbursement, etc. they know the answer and get back to you same day. If they don’t know the answer, they research it and get back to you ASAP. They spend the time on the phone with 234 892 379 different people at Blue Shield so you don’t have to. I can’t even say enough about how helpful this was when I had a toddler and a newborn baby who was forever «uncovered» even though I was paying my premiums.
In short, there is no reason you shouldn’t reach out to RL Wells for any health insurance questions. Derek Traub, in particular, has saved my sanity in finding the answers I need, quickly and with caring.

This is my second time reviewing and selecting an insurance plan through RLWells. Derek Traub once again was informative, patient, responsive and careful to help me select the best possibility for my needs.
I agree with other reviewers. It’s a pleasant process to work with Derek!

The best health benefits brokerage firm I have ever used! Derek is the most patient thorough professional in the business. You can do no better! We have used him for the last 3 years. He goes way beyond the standard, never leaves you hanging and will be a liaison with carriers on your behalf if ever problems arise! He handles it all. Family of 3 self employed and separate adult son has had nothing but A++ experience with Derek.

I never expected to have such a pleasant experience shopping for health insurance. I contacted RL Wells and Associates and heard back from Derek within hours of my inquiry. He patiently answered all of my questions and helped me find a plan that was perfect for my family. He was incredibly efficient and always got back to me quickly. In the past I’ve always found shopping for health insurance to be confusing and overwhelming, but with Derek it was easy and painless. I highly recommend their services!

Went through them from a recommendation from a relative. I was pretty impressed by the Customer service Helen walked me through everything step by step will recommend other’s about this business.

I am so pleased with the great service that was provided by Derek. He has been very helpful with our business & personal insurance needs. He also helped my sister-​in-​law with her health & dental insurance. Derek is very knowledgeable, patient, and genuinely wants to help his clients. He couldn’t help us on one particular type of insurance due to the nature of our business, but found someone who could. …He saved me a lot of time & headache. It’s a one stop shop for insurance with A+ customer service! They are awesome!

I had a wonderful experience with this company. They have great customer service and friendly agents that made my experience getting new health insurance easy and stress free! They are knowledgable and did all the research for me. I would definitely use them again for any of my insurance needs.

Rick Wells and his staff have been so knowledgeable, diligent, and helpful in taking care of all of our health insurance needs. They very throughly and, I may add, patiently navigated us through the often complicated maze of setting up the most fitting, appropriate, and best priced policies. They also responded to phone
and email requests in a timely manner. I recommend them at the highest level.

I highly recommend this company. Derek Traub is my insurance agent and has been such a huge help. He always goes out of his way to get answers and lend a helping hand. He made my experience with getting insurances very non stressful one.

Insurance scares me. From deductibles to copayments to co-​insurance to all the forms that are needed… It’s confusing! When California came out with the Marketplace, I didn’t know which way was up! A good family friend directed me to RL Wells, and I have never looked back!
These guys are simply the best you can get! They know their stuff so well, and they are just the nicest ever! Whenever I call, the voice on the other end of the line is always sweet and polite. Derek helped me figure out which insurance options were the best for my husband and my children. And whenever anything changes in my insurance situation, I call him immediately. He’s always quick to get back to you if you email, too.
He remembers so much, too! I spoke with him just today about an insurance issue that came up, and he even asked, «Oh hey, whatever happened with that other thing you were dealing with last month?» (I forgot to email him and let him know! Ooops!) It’s like speaking with an old friend whenever I call RL Wells and Associates. He even had a conference call with me and a health insurance company in order to solve an issue. I mean, someone who will call an insurance company with you is a true friend!
Honestly, there really is no one else I would rather call whenever I have a question about any type of insurance. Derek has earned himself the title «The Insurance Master» in my book! (He got a chuckle out of that one!) I have referred everyone I know to him and I will continue to do so. You can’t go wrong when you call them. :)

When it comes to who you do business with and trust to get your personal life insurance planning, you need to know who is doing the work. Are they respectable? Do they have an excellent business ethics? I can personally speak to both of those questions and the answer is a definitive YES! I’ve personally known Derek for 5 years and used his services for my insurance. He and all the others on the team are honorable, hard working, respectable, and down-​right nice. Le’ts face it, insurance is hard and not fun. You need help navigating the insurance world. I can’t recommend them enough.

Man these guys deserve more then 5 stars! They will take care of you! MAIN THING IS THEY ANSWER THE PHONE AND WILL ANSWER ANY OF YOUR QUESTIONS. This is a ++++ in my book. They took care of my family and I with no problems.
For some reason my last medical insurance rep could not help me out, call me back or get us medical coverage. This place did it in a day.
I am one of those people that needs face to face contact and maybe a little of the holding of the hand to make sure I’m going in the right direction and they help me every step of the way. YES! The good thing is also if your busy they can do it all over the phone.
I recommend if you need help getting your medical up and going give this place a call (remember we all need it now). Rick and his team will take good care of you. I will continue to do business with this company and I will be telling all my friends about them as well!
THANK YOU!