Laguna Flowers

I stopped in here, spur of the moment and picked up a dozen roses. The staff was friendly and helpful. It was slightly pricey, I think $ 38, but they were great quality and looked wonderful. The flowers lasted well, in water after being received and were appreciated by the recipient. Great little place to stop by in a pinch or for special occasions.

Ordered a custom floral bouquet and went to go pick it
Up only to find out it had been sold and the blue flowers that i requested are sold out. Instead of them offering me a discount they charged me full
Price to settle for a color i did not really want. Very disappointed in the customer service. Especially since
I ordered this in advance! I would not reccomend this place to anyone especially during graduation or special events!

Despite the fact that Mother’s Day is over, I still from time to time surprise my mom with flowers. I called in to see if they had a certain set of flowers that I wanted to order. She said yes and told me to order online but why can’t she just take the order right then and there to save us both the time, you know? But I decided to try ordering online and that was difficult because I wanted to pick up the flowers but their website sorta expected that I wanted them delivered. I just wanted to get some flowers real quick and take them to my mom myself, who know that could be a challenge. Oh well! Safeway and Belair could hold it down better lol

I have spent thousands of dollars at this establishment over the years. Even when they changed ownership I stayed with them. In September I ordered a corsage for my son’s homecoming. Unfortunately I did not check the box and it was a boutinerre and not a corsage. When I went back to tell them of the error, the woman tried to tell me it was my fault. After a discussion she gave me a corsage w/​o charge, I want back to place another order for homecoming (I have two kids in HS) so I felt compensated. Just went to order 2 corsages and 2 boutinerres for this week and next and I was told they weren’t taking any more orders because it was Mothers day weekend. Really? I have been a loyal customer and that’s how you treat me? Granted the woman who refused to serve me isn’t the one I regularly see, but still! As Julia Roberts said in Pretty Woman, big mistake. Big! I already paid for a Lei for graduation

What chaos! I was on the phone for 20 minutes with three people and my order still wasn’t complete, repeating everything each time. I was asking for a 1-​hour delivery window in Elk Grove and giving them one week notice. You’d think I was asking for the moon.

Hot mess. CLEARKY at old them no baby’s breath. What happens? A corsage abd boutonnière FULL of baby’s breath!!! $ 70 for baby white roses. Are you crazy!!! Then the owner was not apologetic. Made is late to the prom bc o made her do them over. She doesn’t have to worry about seeing me again.

This place was late delivering flowers for my Aunt’s viewing. We called to confirm they had the right address and correct time and they verified they did. They said the flowers would be delivered at 4pm, one hour prior to the service. At 4:30, still no flowers, we called and they said they would be on the way and they were late due to heavy traffic. Well I live in the area, no heavy traffic at this time. Laguna Blvd to East Lawn Mortuary is about a 13 minute drive. The manager said she apologized and they were busy since it’s Valentine’s week. She did give me 15% off but it was just a disappointment to my family & I to have flowers late to a big event, esp if we called and confirmed & the florist was right down the street.

I came here on a Saturday afternoon for a last minute request for a corsage. I needed a corsage that night for my daughter’s annual Father Daughter dance. The owner Sohaila and her staff were incredibly nice, and they made sure to accommodate. I had my corsage within an hour and a half, and my daughter was a very happy camper! I can’t say enough about the quality of work and their professionalism. Five stars! :)

I had two great experiences here. I went in to have some flowers sent to a sick business associate. They not only worked with me in creating something within my challenged budget, but had to deal with complicated apartment security issues on delivery that I was not aware of when i placed the order. They did so professionally and expeditiously. Consequently I used them when my sister passed away in august 2014. The standing spray I ordered with their guidance was larger and more beautiful than I thought it would be. Delivery was 30 min before the time it was due. I was so pleased. I will definitely use them again.

Purchased flowers from this store and the bouquet was nice. The staff was very friendly and gave me a ton of ideas. The arrangement was completed very quickly.
My problem with the location is that they have a minimum delivery charge and a delivery charge. So what should’ve been a small $ 20 bouquet turned into a $ 40 minimum delivery charge + $ 15 delivery charge = $ 55. Ummm… You want to charge me twice for the same thing? Ouch!!!
I’ll just take $ 20 bouquet. Thank you and goodbye.
Mr. I’ll never go back

Great customer service!!! The flowers I wanted (not pre ordered) were available… they ship worldwide!!! Clean!!! Very friendly!!!

We have ordered flowers from this store on multiple occasions during the last year and have always been completely satisfied. Not only is the service excellent, but the prices are quite reasonable when compared to other florists in the area. Our most recent purchase, a baby shower bouquet, received much admiration from virtually everyone who saw it. Keep up the great work! We’ll definitely be back!

There service was nice and friendly. I gave them a very large flower order to fill for my mothers funeral with only a week till the date. They not only showed up on time with the most beautiful floral arrangements I ever seen they also set them up with no extra charge. Thanks Laguna Flowers. I’ll be using you guys again.

I ordered flowers for a friend recovering from surgery. She was absolutely ecstatic about what she received saying the colors were so vibrant and beautiful. I plan to do further business with Laguna Flowers. The staff and Manager Sohaila are very attentive and eager to please.

I went in to Laguna Flowers to get my wedding bouquet and groom’s boutonnière. It was a horrible decision. The lady pretends to understand your vision and what it is you’re looking for but in reality she just is going to do whatever she wants. The result is a really ugly bouquet with wilted flowers and a grooms boutonnière that looks like a child made it. This lady obviously does not know what she is doing. Don’t make the mistake of ruining your wedding flowers with this place.

I have been getting flowers for many years and these are by far the best that I have received. Fresh, vibrant, thanks we haved lived in Elk Grove for almost 2 years and we now know where to order from. 1 – 800 flowers and FTD forget it.
Thanks Laguna Flowers

I needed a last minute delivery for someone special, late on a Saturday afternoon. I called dozens of Sacramento Florists… they all shot me down. Then I called Laguna and they were above and beyond accommodating. Courteous, kind, helpful! Thank you so much! The recipient of the flowers was very happy and that made me happy! They have my business forever!

I ordered corsages for my son’s Senior Ball & the color wasn’t what the owner assured me it would be. Too late to reorder so his date was stuck with a hot pink corsage wear with her red dress. W)

Had a great experience with Laguna Flowers! I ordered flowers for a funeral and they were flexible on the price and collaborated with me on the floral design based on the photos I saw online, letting me know which flowers were fresh and available. I would order from them again.

I placed an order for a simple bouquet to use for our E-​session two weeks ahead of the scheduled date. I called Laguna Flowers and spoke with Amen. At first, it seemed like he didn’t quite understood my request but when I repeated it to him, he kept acknowledging it with a «Yes, Yes!» and «Ok, ok.» He also asked for my name and phone number so it sounded like he was legitimately taking down my request.
On the day of our E-​session my fiancé swung by Laguna Flowers to pick up the bouquet, but to our dismay there were none ready.
No information on my order could be found!
Worst yet, Amen was not there.
Fortunately, the lady working at that time made a quick bouquet that looked decent enough in 5 minutes. However, I still would not recommend this place.