Carlton Senior Living Of Elk Grove

My sister was at Carlton Plaza Elk Grove for just under a year. From the beginning the staff seemed to bend over backwards to help her, including moving her twice until she was in a unit that suited her needs and the needs of her dog. All the staffers she interacted with were not only always cheerful, providing the care she needed with a smile, but they often so obviously really cared about her. The only difficulties came when she became completely dependent on staff to transfer her because someone was not always available to assist immediately on some occasions. When my sister passed away, we had the memorial service there. It was lovely. Staff did a great job setting up for us. We used the on-​site catering which was great. We choose four different appetizers to be served. Everything looked great and was beautifully served. The portions were generous and everyone really enjoyed everything.

My grandparents were at a different facility, where they did not receive baths on a weekly basis, as required by law. The other location also doubled medication and was dead inside (all the inhabitants were in their rooms… all the time!)
Carlton Plaza was very accommodating. We toured the hotel-​like setting and knew it was far better than the place my grandparents were currently residing. There is a library room, with computers and books and tables, an arts and crafts area space, a theater room, a billiard room, and nice restaurant style food with waiters (haven’t had the food but it looks amazing). My grandparents were able to move in ONE day. That is how awesome this place is, they were able to make that happen for them.
Besides the things for them to do, their personal apartment isn’t so bad. The room has 12 ft ceilings. A little kitchen with a microwave, fridge and sink. There are blinds between the little living area and the little bedroom which makes it feel much more big. Nice size bathroom.
Do I wish senior care places offered more space for older people who have a lot of nice things they want to be around? Yes. Do I think that we can make the space work at Carlton for my grandparents? Yes. The care, class, and quality that Carlton Plaza offers… its much better than some other places, and allows interaction, which couldn’t have been if we had gotten them in-​home care.
I am very pleased and am recommending Carlton Plaza to anyone who cares to listen. I am even planning for when Im elderly… I want to live in a place like this!

Very inviting.. Sweet staff members. I went to see a few so far and I must say this place gives me peace and security that my father will be well taken care of.

The Carlton Plaza at Elk Grove is a vibrant community with diverse activities for my Dad. The staff respond to residents in a individual and caring manner, noticing the likes/​dislikes of each resident. Having the support of a Nurse, Social Worker, Physical Therapist and Nutritionist gives me peace of mind.
The Carlton staff did an outstanding job hosting my Dad’s 83^rd birthday for over 70 satisfied guests. 5 star food and service!

So, I come here as a visitor and sometimes volunteer. I love the staff. They are all incredibly friendly and personable. It truly feels like a family. They know their residents well. Not just their names but hobbies, interests, preferences in food! It’s truly a great place to volunteer and I couldn’t imagine the residents having any issues that aren’t immediately addressed.
The facility is clean, beautifully decorated, and well maintained. The community is active, and creative with all the programs they have available. The kitchen is constantly bustling with friends and family coming to visit and residents socializing. There’s beautiful outdoor patio space, and it’s right next to a Nugget (which I love) and around the corner from a great diverse little shopping center! Location! Location! Location!

My Parents have been residents here for about a year. This has been an absolutely wonderful living situation for them. The flexibility with the food services, the amenities and the other residents are all giant pluses. Family is always welcome here and the facility does an outstanding job of letting me know if there are any problems.
My mother is very independent and enjoys the many classes and activities available — including a writing class. My Dad needs more physical assistance yet my mother is unable to do a lot of lifting. Carlton provides both regular and on-​call services for my Dad. This allows him to live with my Mom which would not have been possible when they were still in their large single family home — without a 24 hour caregiver. Now my parents can still have their own place and privacy but my Dad can get help with bathing and other activities when he needs it. We can not say enough about the staff that help our parents — they are fabulous.
My Mom also LOVES having a housekeeper and laundry service — something she had to do herself before moving here.
The best part for us, the kids, has been peace of mind. Our parents had Life-​Alert Services before but we were always afraid that one of them might fall or have a medical emergency and would not be able to get help. Now I know that skilled and trained help is always nearby.
There might be one other best part to mention — THE PARTIES. Carlton throws a good party. We never have to convince any of the grand-​kids or great grand-​kids to go visit — they love to visit.

My family’s experience with The Carlton far exceeded anything we could have hoped for or dreamed possible. Because of my mother’s increasing dementia with its related agitation (s) and loss of touch with reality we were forced, on May 19^th 2013, into making a very quick decision about what memory care facility would be best and available to assess and take her in on a Sunday! Fate and a wonderful Senior Care liaison named Monalisa Legaspi stepped in and guided us to the Carlton Plaza of Elk Grove.
I was a basket case during my initial interview with Brian (the resident liaison) and Misty (the retirement consultant) and was treated with kindness and patience and was given the option of «respite care» for mom. This gave us time, with no long term commitment and no guilt or pressure, to check out other facilities. We did some visits and interviews with several other facilities and even stretched the respite care a little further. In the end we chose to keep mom here as a «permanent» resident.
I felt obligated to warn them of mom’s «meltdowns» and her difficult nature due to the disease. Tina (the manager of «Our House» — the memory care community) said she hoped that we would soon find that with their care, and the proper and safe environment provided, we would be able to enjoy, and mom would be able to enjoy, her life again. I was frightened and doubtful. Ultimately, because of their knowledge of how to recognize and patiently deescalate oncoming agitation, I became hopeful.
Mom got into a daily routine, eating breakfast, lunch, and dinner on a healthy and regular schedule with some pretty tasty meals! They are very thorough in learning the food preferences — even though my mom would say she was «vegetarian» they soon learned that crispy bacon, shrimp, and pork chops somehow fit into this diet. LOL.
Mom also learned how to be a social person again, becoming friends with the 2 folks at «her» table. I believe this happened because the caregivers paid attention and sat her with two lovely people with similar mental abilities. She actually began looking forward to eating again and being with more than just immediate family members!
Her energy level increased as she participated in the mind stimulating and soothing regular activities they planned. If she chose not to join in that was honored and she was not then shipped off to her room to «be out of the way»; they would try to engage her in something else. Mom soon became everyone’s favorite jigsaw puzzle partner! (Including mine!) Her SMILES soon became famous :-)
Sadly my mom passed away three weeks ago. It was a surprise because she was flourishing under the love and attention to detail of ALL of the caregivers who came into contact with her. We thought she would outlive all of us! Her aging heart, however, had other plans. We, her family, and all of her caregivers are deeply saddened that she’s gone. What allows us to smile and be grateful is that we gave her the best last months of life by making the choice to put her in the care of the Carlton.
What I have learned is that we have to be available to exchange information, be open to recommendations — both giving and receiving with the caregivers in order to give our loved one (s) and us and them the best possible chance for success.
I thank all at The Carlton for the new and happier memories that replaced the not so pleasant ones before.
And my mom… well she went out sliding into «home» instead of fading into the darkness…

I know a few people who live at Carlton Plaza of Elk Grove and have been there a number of times. I’ve even eaten lunch in the dining room that looks like a nice restaurant and has a menu with dozens of options and daily specials. The food was very good. The building is very big, beautifully decorated, clean and comfortable. The people who live there get together for meals, exercise classes, crafts, card games and entertainment. The last time I was there, one of the employees was playing the piano in the large living room, surrounded by an audience of residents. They have a shuttle bus that takes the people who live there shopping, to special events and appointments. The people who work there have all been very kind and a few even know my name already.
I saw negative reviews, mostly from one person, and was puzzled. Then I noticed that her reviews are being used as the Unilocal ad for a competing senior living home in Elk Grove. Take that with a grain of salt and take a look for yourself.

I have been taking my elderly neighbor all over the Elk Grove, Sacto. Area searching assisted living places for her to live in the near future.
Of all the places we visited, this by far is the nicest! The staff was friendly, knowledgable, and so so helpful with any and all questions we had. The accommodations are off the charts, and they have everything she will need both medically and personally. We visited with and without an appointment, and each time, it was perfect.
Also, we spoke to several residents that already live there, and they all had nothing but great things to say about it!
This will definately be the place out of so many to choose from that she will live when she is ready.
Also, I love the fact that they have so many activities for her to enjoy right there on the premises. She will make many new friends, so she won’t get lonely.

moved in the first of march 2013 and now, half way thru our 90 lock-​in period. if you are looking for top notch management with a pro active/​mirco managing nursing staff then this is the place for you!
if you are seeking experienced and professional alzheimer/​memory care, then i would recommend you look else where! my wife has dementia and plugged three toilets multiple times the first week. since then she has been denied toilet paper and restricted to using only the toilet in her apartment. the two toilets behind memory care dining room are off limits. in my personal opinion, the memory care facility lacks the expertise and skill set to be caring for alzheimer patients. they appear stressed by the random behavior and actions of alzheimer’s
patients.

My mother had a horrible experience at the Carlton memory care. She had several falls and was sent to Hospital 3 times in less than a month. The hospital staff told me I should report the Carlton staff. The nurse at the Carlton was pushing to have mom medicated almost daily. The staff was young and very inexperienced. There was no management or oversight of the staff. Overall it was extremely stressful experience. She was there less than a month, I couldn’t wait to move her for safety reasons. A lesson I wish I never had to learn. Investigate closely before placing a loved one in Carlton memory care.

If you are looking for a nice, comfortable place for your older relatives to enjoy their golden years in a safe place that offers diverse activities, friendly staff, and a family friendly place, look no further than one of the Carlton communities.
This gem is the newest facility in the Carlton family and one of two communities that offer a memory care unit in the Sacramento area. The Elk Grove location boasts a large dining area that is reminiscent of going to a decent restaurant rather than a cafeteria you find in a lot of communities. The memory care unit has its own self contained kitchen so the residents can cook and bake with assistance from the staff and feels more like a café or family style dining area.
The memory care unit is one of the best ones I have seen in a long time and staff is encouraged to not only build relationships with the residents, but their families as well. Staff is also encouraged to bring their own families in for different events so it is truly a family orientated facility. Their LIFE program is innovative and is not a one size fits all program like I have seen with other facilities. They truly try to tailor care to meet the personality and needs of the residents and their families.
As an employer, Carlton is on par or even above in some ways to other facilities in the area and provides ongoing training to ensure staff stay motivated and knowledgeable to meet the needs of the residents and families that have entrusted their lives and loved ones to the facilities. In addition, the team at this facility is led by someone who genuinely cares about each and every person who walks through the building and goes out of her way to ensure that they know it. She is very hands on and her enthusiasm and passion is contagious.
Their mission statement and company focus is on track with what you would expect and want for both as a staff member looking for an employer who «walks their talk» and family member considering a residential care option for your loved one.