Bischoff’s Medical Supplies

I just drove all the way out to Elk Grove from Sacramento after calling ahead to see if they had an item I needed FOR TONIGHT. I pull up & they shut their lights off. The sign says open until 6 and I drove up at 5:15 & it’s dark inside and the doors are locked.

I went to this location 3 times to get braces I needed for my wrists. I was able to purchase one during my initial trip and the girl that helped me was super sweet. After this trip, things went downhill. They brought me a second brace from another shop and it was ripped so I didn’t purchase it. The girl let me know to come in on Monday to get it, but I couldn’t make it in until Tuesday. When I stopped in Tuesday and asked about it, the gentleman that was working was SO RUDE. I asked if they had brought the non-​ripped brace as promised and he stated that the delivery truck hadn’t come. I clarified that a person was bringing it from the other shop across town and he replied «like I said, I was the only one here and the truck hasn’t come yet». He didn’t offer a time or any other options besides the same response so I just left. I would recommend another business if the gentleman is working instead of the nice girl. It’s not worth dealing with someone that rude.

I was very pleased by the service at Bischoff’s medical supplies. The women working was very knowledgable on their products and very helpful. I would definitely recommend this place to others and will be returning for any other equipment I might need.

I was VERY impressed with Bischoff’s.
I work at an Independent and Assisted Living Facility. We were running low on some PPE (Personal Protective Equipment) and I was the lucky dog designated to seek some out.
We needed quite a bit, so I called ahead to the location closest to our Community. The gentleman who I spoke with on the phone was VERY customer service oriented. He had me hold while he quickly looked through the store to see how much of the supplies he had in stock. He came back with all the information and an approximate price.
Unfortunately, he did not have the amount of the supplies that I needed, so he offered to call their other location to see what they had in stock. I gave him my name and number and asked that he call me back with the new information. He did exactly that, and in what seemed like no time at all.
I ended up going to both locations. Both employees that were working were so very helpful. It was a terrific experience during a stressful time. I promised them I would review, and it took me a while.. .but here I am!
If you are ever in need of medical equipment, this family owned business is where you should go!

Can’t thank Kurt enough for helping my wife with compression stocking measurements. Very professional and knowledgeable about the products. Store is well stocked, clean and welcoming. Would recommend this business to family and friends