Absolute Auto Care

Had a bent LCA and Axle. Brought my own parts and had them installed same day for a reasonable price. Thanks, would recommend for all auto needs.

These folks are amazing! They went above and beyond to ensure my vehicle’s issues were resolved in a timely manner and at a fair price. I have had only great experiences with them and I recommend this shop for anyone who is in need of reliable service. The office is always comfortable and clean. And on top of all that, Cindy is there!

This place is pretty awesome. The car care package is awesome but the waiting room is what sold me. To be able to be here with my 5 year old daughter and it’s clean and has a play area, pretty impressed.

My truck broke down on Saturday towed home. I had Monday off towed it to their shop bout 10:30. Then they diaged it and replaced the fuel pump in the tank, I had my truck back and running by 5:30:)) Great job Great service! Thanks! and I will be back!!!

Don’t take your car here. I have had them servicing my car for the past year using the groupon deal. Now I have a blown head gasket due to poor oil being used or not being changed at all. You get what you pay for with this place. $ 1300 later I have a new head gasket and will not be coming back.

Hey this place is friendly, feels like you’re home. and they’ve done real good for me. I’m happy going there.
Bud T Sacramento

This place is hard to find the first time but it’s worth it! There are great specials on oil changes via Groupons. Call ASAP to make an appointment for oil changes because they are usually booked at least 6+ weeks out. But the service is excellent and friendly. They have a nice waiting area that even has a little play area for younger kids, free Keurig coffee, and snacks for sale.
I definitely recommend this place. Their service and prices are great and perhaps the most important factor for any business (especially auto repair?) is you can trust them to only do work you really need! :)

After all the great reviews we found on Unilocal and the lineages of people and their families established here, we decided on this place. The only great thing I can say about this place is «Cindy», she is the front person that people grow to love and trust. Unfortunately, my positive review can’t go beyond that. Despite the fact I felt we were being ripped off we gave them chance after chance and low and behold, we gave our hard earned cash and still didn’t always walk away satisfied. For a automotive repair place, many of our issues should have been quickly resolved by technicians that know their craft. At least the repairs should be overseen by head people to eliminate the need to tell customers that a certain employee is no longer employed there. Here is my advice, buy your own OBD reader, watch YouTube, fix it yourself, save some money, and learn something new.
In Absolute’s defense, my review should have been written long ago and the proper changes could have possible been made now. I’m just not willing to take that chance again.

Awesome awesome awesome place of business. Cindy (auto care professional) is exceptional at customer service and handles super busy days like its nothing. She possesses a wonderful personality with kind and caring heart. They get my car in and out quickly and enlightens me in with other services I might need. She makes this place awesome! Their lounge is super clean n comfy with free wifi!!!

My parents and I have been taking our cars here for a couple years now. We have had our fair share of car problems from transmissions going out to electrical problems. Every experience I have had has been great and they are the only shop I trust with my car.

My son has had many dealings with this company, both good and bad. A few times they have done work that contradicts with other automotive companies and it has been confirmed that Absolute Automotive was wrong. This time, I dropped the car off for my son, but did not sign any estimates, since the car belonged to my son. Cindy called my son and quoted him $ 300, indicating that 50% ($ 150) had to be paid in advance. He made the payment over the phone. There were no calls afterward discussing any changes in price. However, when she called to advise that the car was ready to be picked up, she stated that the cost would now be $ 600. Since all of the agreements were done over the phone, there is no documentation to pursue the action further in court. This place is horrible!!!

Always extremely fair. They go beyond the call of duty. Prices $$$$ the lowest. Talk to Cindy. She’ll hook you up

This place and the staff are beyond amazing!!! This is now my third time here and I will never go anywhere else! Everybody is friendly and they have a great waiting room (my kids love it)!! I also purchased a car care plan which saves lots of $$$ and is exactly what I need. I highly recommend Absolute Auto Care to everyone!

Too little time and too much to say, they are honoring my coupons even though expired and always try to make the customer happy even though super busy. Make sure you call for an appointment and tell the person on phone everything you need done and remind person at front desk same thing.

I would give this place a –5 if Unilocal allowed me to. I got a Groupon thinking I got a great deal. $ 59 for oil changes, tire rotations, etc. Can’t beat it! I took my ’98 Corolla here to get my AC done so I could use one of the coupons. I had an appointment at 1pm, but it kept getting pushed back because Cindy gave me all the excuses in the world. When I finally got there at 4pm!, she assumed I was getting an oil change. Um, no! And you never asked me over the phone what I needed done. They took an hour just to tell me that there was a block and my AC couldn’t be fixed. They charged me $ 43. What for? I have no idea. I left in 100 degree weather with no flippin AC. It was closing time so they didn’t care about me or my car. I left feeling duped, irritated and hot.
I eventually took my car to a shop I used before for something else. They were honest and told me that I had been played. There was nothing done to my AC because they were able to fix it and have me drive away with my AC blasting arctic temperatures. I should’ve come here first but that Groupon deal got me. Never Again! I will definitely be doing better research.
This place is horrible. They stay in business because they keep finding ways to rip off consumers. I should’ve listened to the sign, an actual sign that was on the counter, that was practically a bribe… They’ll give you a discount if you give them a good review on Unilocal.Who the F*** does that? Obviously someone who is shady as hell.

We went to Absolute Automotive utilizing the Groupon offer. We went for a simple oil/​filter change. Having a BMW, we even supplied the oil.
The receptionist Cindy is very nice. That is about all I can say positive about this place.
When we received our vehicle back, there was oily fingerprints on the shift lever and the leather steering wheel. We were very upset (especially my wife, it’s her car). She thought it was very unprofessional to present the vehicle back to us in that shape.
We went home and detailed the vehicle to get it back to the condition were are accustomed to. Today, when my wife left, I noticed a pool of oil on our garage floor. Her vehicle has never had any leaks on it, so I knew it had to be from the oil change.
I call Absolute Automotive and talked to Cindy who told us to bring it in after 1pm. We brought it back and when Cindy was writing the work order, I stated to her about how the vehicle was when we picked it up. She apologized and stated she hadn’t had that type of compliant in awhile.
After an hour, the vehicle was brought back to us. Cindy had stated that the oil filter reservoir had spilled oil out during the oil/​filter change and the technician didn’t remove one of the protective plastic pieces under the vehicle and the oil was pooled up in there and that is where the oil leak was coming from.
When we returned to the car, my wife was pissed. The steering wheel and shift knob were all grimy again along with the door handle and drivers visor had oily finger prints on it.
Honestly, it looks like it was intentionally done. I will NEVER take my vehicle back to them. If you have a vehicle and you want it returned to you in the same shape as you left it (cleanliness wise), don’t come here.
They screwed up a simple oil change that If I had ramps, I would’ve done it myself. We are very disappointed in their professionalism or lack of it. As stated before, the only highlight was the friendliness of Cindy.

I was a little apprehensive with going here as I heard/​read bad reviews, but unfortunately (or I guess, fortunately, now), I bought that oil change thing from Groupon, not realizing it was for Absolute Auto. I haven’t had any major problem so far, I went there for 2 oil changes already and a repair. And yes, I check my oil and oil filter before and after I go to them and even if it seems unfair, I’ve watched enough videos and heard horror stories about oil «changes» on other shops (Did you hear, Jiffy Lube?). I know how and where, because I have 2 other cars that I service myself. The car I bring in to them is bigger and heavier and I don’t have the heavy duty tools I need.
Cindy was very accommodating, the waiting area is very clean by auto shop standard, and the wait time is not that bad. I’ve seen her squeeze some desperate customers in, too.
There are only two things why they only have 4 stars. They kind of damaged one of the lugs on the wheel of my car, but they replaced it, so no biggie there. And their shop is quite hidden because they are at the back, and their sign is not so big, so if you are new to the area, then you’ll be going around several times just looking for that darn sign. I sure did get lost and I live a walking distance from them.
Hopefully, I won’t encounter the problems some of the commenters here experienced.

Absolute Auto Care
I would not trust these guys w/​my cars. I bought one of those online deals where I get x amount of oil changes and x amount of tire rotations in two years for x amount of dollars. Unfortunately, I couldn’t find any reviews about this business before I bought in. It seemed like a good
idea at the time to give them a shot.
The receptionish lady is nice enough as well as the two waiting rooms (both have old flat screen HDTVs). One of them is well suited for small children (has toys and a plastic house and play kitchen). After two visits (with two cars) I now know why. Each of my waits averages to about 1.5 hours. Each time I did an oil change w/​tire rotation. Well, each visit also comes w/​a free «safety check» whereby they inspect all these other items (to see if they can recommend other items that need work).
I wish I had paid more attention afterwards w/​my 1^st visit. After my 2^nd visit w/​a different car, I noticed they didn’t rotate my tires like the work order said they did. I know because I have a newer tire + 3 older tires, and the newer tire is still in the same spot. The work order also says they «topped off fluids». Well, my windshield washer fluid light was still on. I checked it, and sure enough, it was not topped off.
I added more fluid myself, and sure enough, the light goes away. And lastly, I checked my oil filter, which is down deep under the engine. I wasn’t able to access it but I was able to see most of it. And it looked old (had spots on it). So I can only imagine that they either recycled my oil filter, or didn’t even change the oil. Perhaps they forgot because they were doing all their potentially lucractive safety
checks first.
In any event, what else are they not doing while they make you wait a long time? If they can’t do these simple items, why would I even trust them for more complicated ones? And why risk the care of my car? No way am I allowing them to do any future work on my cars (at least for potentially expensive work).

Groupon is misleading. I was told I could not use my free labor on tune up coupon because the labor was only two hours. It says it nowhere in the groupon or fine print about this. So I ended up paying an extra $ 25 in additional costs.

I hope this review does not get filtered, because the folks at Absolute are GREAT! to be honest, I kind of feel like a part of the family now!
I have a project 1972 Ford F100 that I brought in for a paint job and I came out with more than I could ever have imagined! After stopping by what felt like every day, I thought they would get annoyed by how many times I wanted to check on the truck’s progress, but they welcomed me with open arms and were always very excited to show me the hard work they were putting in.
These people – to put in simply – show absolute (no pun intended :)) PRIDE in their work. After the truck was painted I had new glass put in by Safelite (not a good experience) and Cindy was protecting that truck like it was a child of hers. It just goes to show the respect they have for a customer’s vehicle and again the pride they have in what they do. There was always great communication between the shop and I, the customer service was always above and beyond, etc. I just can’t say enough good things about these folks. Like I’ve already said once I just feel like a part of the family and that I could just stop by at anytime just to say hello.
If you’re looking for fair, affordable, quality work (especially when it comes to a paint job) – this is the place to go. Any classic car enthusiast who are looking for a great new look to their oldy, this is the place to bring it for a nice freshening up! Thanks Cindy, thanks Danny, and thanks to ALL the guys who touched my good ‘ol Ford restoration!