Trifecto

My family was referred to Christopher Brenner and had him do some equipment installs. Over the course of the next year we contacted him multiple times via phone and email because we needed repairs done and also wanted to get a quote for another product install. During this time his communication was absolutely terrible. It would take days sometimes weeks for him to respond. He was eventually able to come out and take a look at an issue we were having. Just recently we ran into a problem and contacted him again to come out. Not only did a long while pass before he returned our call, he scheduled an appointment and never showed up. Needless to say we won’t be calling him and giving him our business anymore. Poor excuse for communication — this should be one of the most important areas to focus on when you own a business. We ended up finding someone else, who came out the next day and found that Christopher Brenner hadn’t even hooked up the equipment correctly the last time. Very disappointed in his service and communication.