Groot Industries

Elk Grove Village, Estados Unidos

2

Aberto agora

14 avaliações

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Telefone
+1 773-242-1977
Site:
www.groot.com
Endereço:
2500 Landmeier Rd, Elk Grove Village, IL, 60007
entre a Illinois Route 72 & a Illinois Route 83
Paradas e estações próximas de transporte público:
1.8 kmAlgonquin & Elmhurst
2.3 kmHiggins & Lively
3.1 kmHiggins & King
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Hoje

Hoje 8:00 – 12:00
Aberto agora
Horário local (Elk Grove Village) 09:05 sábado, 12 de julho de 2025

Horário de funcionamento

segunda-feira 7:00 – 17:00
terça-feira 7:00 – 17:00
quarta-feira 7:00 – 17:00
quinta-feira 7:00 – 17:00
sexta-feira 7:00 – 17:00
sábado 8:00 – 12:00
domingo –

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14 avaliações para Groot Industries

Não exige registro
Classificação do local: 1
Irvine, CA
I recently signed up with Groot about a month ago so I’m still getting use to the time frame of having to take the trash out at 6:00am in the morning specially when you have little ones that keep you up all night so you sleep in at least until 8:00am. Today I called because I woke up at 8:00am and I seen the Groot people were on the next block I was speaking to a very very rude lady on the phone telling her the situation & she was no help at all I would ask her a question and she would stay quiet saying yeah I don’t know we can’t do nothing about it with her nasty attitude maybe if they had a specific time frame people we would actually know between what time Groot comes around I’m very upset and disappointed I don’t know if I even want to stay with Groot or even recommend it after the experience that I had today!
Classificação do local: 5
Brookfield, IL
I had a trash issue and route supervisor Jimmy S, stepped up and took care of it. Good job Jimmy
Classificação do local: 5
Chicago, IL
Groot services over 15 of the buildings that we professionally manage. Their service is always great and on time. Their rates are phenomenal and their customer service is amazing. Our Sales Rep. is Phil Leo and he is just such a pleasure to work with. Phil always makes sure to gives us the best rates for our buildings. He always makes sure that we are 100 satisfied and that we receive more than just regular customer service. Phil stops into our office once a month to check up on the accounts and makes sure that everything is going smoothly. He goes above and beyond to make sure that we are happy.
If you are looking for a reliable waste removal company contact Groot and ask for Phil Leo.
Classificação do local: 1
Chicago, IL
DO NOT USE!!! DO NOT USE!!! DO NOT USE!!!
I guess all the reviews speak for them selves.
1star is too much.
Customer service is absolutely disaster, always extra charges.
Drivers leave trash on the ground and are skipping pick ups but than charge you for the extra trash you have.
If you choose not to renew the contract they will use every power against you.
Wish they would care for long time customers or just costumers in general.
Good luck!
Classificação do local: 1
Itasca, IL
If you have any choice, do not use this company. It is a total mess of an establishment. They hang up on you if they don’t like your disappointment with them. Doesn’t even have to get ugly, they will just hang up. They know once you are in a contract you are locked and they figure they can give you whatever type of customer service they want. Go elsewhere, trust me!
Classificação do local: 1
Lake Forest, IL
Brought a roll off dumpster to my job site and told me the charge was $ 550 for a concrete dumpster filled half way only for a 20 yard dumpster. We filled it exactly half way and they came and hauled it away the next day. They charged my credit card the $ 550 and then another $ 291 at their discretion for «extra weight» I called Will and told him to remove the charge because it was fabricated and there was no extra weight in the container. He told me he isn’t removing anything and it’s their word against mine. These people are extremely dishonest and awful attitudes and just plain liars and thieves. I would never do business with them again. Before I found out about the hidden $ 291 charge I had them being out another dumpster for which I found out they overcharged me by $ 150!!! Liars and thieves!!! Shameless!!!
Classificação do local: 4
Waukegan, IL
I recently ordered a roll-​off waste container from Groot’s online ordering system. The website had helpful information on what size and type was appropriate for the job I had in mind. The order process was easy and smooth as silk. The container was pre-​paid by credit card before delivery.
The container that I ordered arrived the day that I requested it. I had made a note of a special location that I wanted the container placed and it was put in the place that I had requested it.
I ended up needing the container for a week longer than originally scheduled and a customer service representative helped me make the pickup date change. I was very impressed with the polite and helpful nature of the customer service representative.
I certainly would recommend Groot if you have any waste hauling needs.
Classificação do local: 1
Schaumburg, IL
This place is a total joke! I had a friend who worked here for a brief period and was informed of all the morons working for this place. They would literally make fun of customers getting upset and would tell them to hang up on customers getting angry. They conduct business in such a poor fashion, i don’t know how they are still going. They don’t care about their employees at all so of course they will only get workers to stay who are worthless excuses for human beings. If you can, give your business to others companies who will value your business.
Classificação do local: 5
Cicero, IL
I have had a great experience with Groot waste. I called to order a 20L roll-​off Dumpster for some tree debris I was getting out of my yard. They had me scheduled for the dumpster to be dropped off the next morning at 8am and told me to call them when it’s ready to be picked up. I finished up in an hour and half and they had the dumpster back on the truck and out of my way by noon!
Driver was very friendly and even talked a little basketball with me as we were getting all the papers taken care of… all at a reasonable price.
Great and quick service and would definitely use again.
Classificação do local: 1
North Aurora, IL
Do not use for commerical or residental. Their drivers are lazy, trucks more dirty than the trash they are picking up. They hit my building picking up a dumpster and did not do anything about it-​even a sorry would of made situation better. Stick with Waste Management. Groot sucks!!!
Classificação do local: 1
Skokie, IL
The town where I live contracts with them for recycling. They are awful. I generally complaint about them to the village at least once a month.
Classificação do local: 1
Palatine, IL
Groot has left trash at my curb (regular trash bag with no tears or leaks) twice in the last month. I have had to call their «customer service» 8 times to get both issues resolved. They can offer zero explanation or care as to why this happens. Unfortunately the village I live in has a contract with them so I am stuck using their services. They are awful.
Classificação do local: 1
Norridge, IL
If there is any way for you to avoid this company –do so! Just as the other reviews said, the people who work in customer service don’t care about you at all and will much sooner hangup on you then help with any of your problems. They are terrible, awful people who should get out of retail.
Classificação do local: 1
Chicago, IL
I would give these guys zero stars. DO NOT sign up with this company. They renew and lock you in to an extended 5 year contract if you make any alterations to service. They will empty the giant rolling dumpsters and leave them in the middle of your walkway citing snow obstruction. The funny thing is that they could get it out in the first place without any snow issues. The service reps dont call back and they are rude as hell when they do. Its a tough business, I understand but we are paying our bills and they have completely jacked us around on service.