Sam Snead Tire & Service Center

I used this business for the 1^st and last time 3÷27÷2015. I’d ordered (2) KYB struts and took them to Snead’s for installation and a front-​end alignment. I was charged $ 305 plus tax. Upon the 2.5 mile drive home I heard sounds I’d NEVER heard in the 7 plus years I’d owned my originallyl new vehicle. The next day I returned to my home in northern Virginia after a 380 mile drive. I definitely heard a rattling/​banging noise in the right front wheel/​front end area I’d NEVER heard before. Upon further driving in various road conditions, I was sure something was either loose or damaged after Snead’s installation of my struts. I will NOT return to this place as if they can’t do this right the first time, what gives me confidence that they could do anything right the second time? If this had been a very complicated repair, I could understand, but a strut replacement/​alignment and the car is WORSE than before I took it to them? No, they will NEVER see me again. I also learned later from a person who’d taken his vehicle to them to have a specific type of tire put on, and was told that would be done. But after being serviced, the specific type of tire he wanted and was TOLD would be ordered/​installed was NOT installed. He made the manager re-​order the tires he’d specifically asked for in the beginning.
So I have NO recommendation other than to STAY AWAY from Sam Snead TIre & Service Center in Elizabethton.