High Point Family Dentistry

I haven’t been to the dentist in years because of past experiences that were not so pleasant. High Point and Dr. Kong changed my mind. I went in for a root canal and am glad to say that it was painless. One of my biggest fears is that dreaded needle and I can honestly say that I did not feel it at all! At one point when the numbing was wearing off, Dr. Kong immediately fixed the issue. He has a great chair side manner and his staff is top-​notch. I have a couple of more visits scheduled to remedy some other issues and I have absolutely no qualms about going. Thank you Dr. Kong and your phenomenal staff.

Excellent team of dental professionals. They truly care about your experience and make every visit pleasant. Just had my wisdom teeth pulled, Dr Jason made it seem easy, and it was painless. So thankful that High Point is here for my family.

Oops — thought I had answered this! Anyway, our original appointment for cleanings was cancelled, but then we got rescheduled eventually back to back again (my husband and I like to go at the same time). Appreciate the watchfulness and accommodation of the staff to do this for us. The hygienists are very good. Tell Nicole I did buy the WaterPik as she suggested, so we’ll see!

Dr. Kong and his team are amazing! I started the invisiline process in May. When I first had the invisiline placed I had a mini freak out about the buttons being on my front 4 teeth. I explained my concern to Dr. Kong and his dental hygienist, Nicole. They were completely understanding and able to get me in the next couple weeks to have the front buttons removed then placed on different teeth a couple weeks after that. I would definitely recommend them to any friend or family member. I have complete trust that they will help me with any teeth concerns I have in the future. Looking forward to the result of my soon to be perfect smile.

I picked High Point because it’s in my network, around the area and the high reviews on Unilocal.I have never been happier. As scary as a dentist visit, everybody that works here makes you feel so welcomed and cared of. Dr. Kong is amazing. I had my teeth cleaning, my fillings and my wisdom teeth extraction for couple different appointments and the whole experience was excellent! I have never felt pain after I left the office even with 4 of my wisdom teeth extraction (maybe on the first day but the pain wasn’t bad at all)! I would highly recommend this place to anyone that around Elgin area. The staffs definitely make me looking forward to my next teeth cleaning appointment!

HPD has a Phenomenal staff that have always been accommodating in every way possible. All while being extremely friendly and easy on the eyes. Especially the dental hygienist Nicole.
Dr. Kong (owner and lead practitioner) is extremely skilled and a detailed oriented professional. Who takes an honest consideration from his patients.
I highly suggest this dentist office to anyone who is looking!

The best dental office I have ever had! My whole family goes to High Point and we love our experiences! They are awesome with kids.

I’ve had such a great experience with Felicia and Dr. Kong. They’ve made my experience here great every single time. Felicia is awesome at making me feel beautiful and super fresh after a teeth cleaning! Request her!!! She won’t let you down. Thanks for great service!

I had absolutely the best dental experience at High Point Family Dentistry! I was very unhappy with the appearance of my teeth before I came in to see Dr. Kong. I want to start off by stating that the office is always impeccably clean, and the staff is always very friendly. He recommended the 6 month smile. By the end of the treatment, I was more than happy with the service provided by Dr. Kong and his wonderful staff. I appreciate the time and effort they took to educate me on the process and how to take better care of my smile. I am extremely satisfied with the end results of my treatment and would highly recommend High Point Dentistry to anyone and everyone looking to get high quality dental care.

Wow! I dont even know where to begin I have been coming to High Point since May 2015. Initially it was just for a consultation but had I expected that that this place would be become like home months later would be beyond me. I have added a picture of my super messed up teeth that Dr. Kong and his amazing staff have turned into something I could only dream of! I have hated my smile, my whole mouth all together the entirety of my 25 years of life. When i went to visit Dr. Kong I would never have expected such a easy and comfortable experience at the dentist ever. If my picture can reflect the attentiveness i have given my teeth; bottom line was i loathed the dentist. Coming into High Point for braces and cleanings had actually become a «task» i ACTUALLY wanted to do. The facility is extremely neat, the staff is AMAZINGLY awesome, and Dr. Kong has a pretty legit taste in music. I honestly can say that this facility holds a legit landmark in my life as a change for the better. I recommend this place to anyone who has any questions or any huge dental work they want to finally want to tackle on. The entire staff is extremely informative on everything!!! My gums used to bleed and it was hella gross every time i attempted to floss (which i later found out i had no idea how to do) but the staff here showed me how to properly floss and I never felt uncomfortable asking questions about what may have seemed like common knowledge to others. This place rules. I have nothing but awesome things to say about this place legit.

They made ‘unpleasant ’ pleasant.
Hadn’t been to a dentist in many years. They were very kind and professional. They explained everything & offered options for paying. Confident I’ll be a repeat client.

I LOVE everyone at HP Dentistry! I feel like they truly care about me. I have been at other dentists where all they care about is getting you in and out. Dr. Kong takes the time to talk to you and get to know you. I feel like he takes pride in his work. Today when I went in to get a cavity filled I felt super relaxed and comfortable. Who can say that when they are getting their teeth drilled?! That is how amazing this place is. The dental hygienists are also great! During my last visit my dental hygienist noticed that I got engaged and congratulated me. The receptionists are also super friendly. Today I actually missed not seeing Christina; one of the receptionist who is on maternity leave. The office is meticulously clean, they have a tv in every room and you get the option of getting headphones and listen to relaxing music while getting your teeth clean! Overall, they provide quality work and an unparalleled customer service experience. I have recommended my dentist to all my friends and family! Thank you everyone at HP Dentistry, you guys rock!

I visit many other dentist before I came here and they are really good and great customer service, thank you for the text remainders!

Our daughter had her first dentist appointment today and she loved the staff! Both my husband and I were so impressed with the kindness and patience of everyone, especially Dr. Molly. We are new to the area and this smile confirms we are in the right place.

I’ve always had this weird love hate relationships with any kind of medical/​clinic facility. Idk if it whole sterilized smell or because I just don’t like doctors! But anyways.
It’s been a few years since I’ve been to the dentist, I know I know crazy!
I decided to come to this place because it’s at a perfect distance from home, walking in I was already satisfied. The was small and cossy. I was immediacy greeted by a friendly receptionist. Felicia was the one that did my teeth cleaning and I have to say I will no longer be scared of the dentist. Lol. She was very friendly, caring, and above all patient with every little freak out I would get. I can tell she loves doing what she does, she was gentle with my cleaning and informed me about the next step she was doing to do. «This might sting» «I’m going to apply pressure» ex. She made me feel comfortable and calm. I’m very thankful she made my experience a great one :) look forward to seeing her on my next visit.

I have been a client of High Point Dentistry for a few years now and most recently made an appointment for my 2 year old daughter and 4 year old son for a cleaning. The staff were so incredible that BOTH of my kids went through the cleaning like champs! They walked them through the process, were very calm and helped them celebrate because they were cavity free. What a great experience it was to have my kids actually enjoy the dentist. Thank you High Point Dentistry. one happy customer :)

So thankful and glad to find High Point Family Dentistry through the mailers. Our daughter was the first to visit in August 2014 for dental cleaning. She bragged about the service she received during that visit. She went again for her dental check up this past summer before heading back to college. To make the story short, all of us in the family recently became new patients of HIgh Point Family Dentistry. Our son’s comments during his first visit: «Dad and Mom» I have the best ever experience! Everyone is friendly, gentle, professional, and knowledgeable. The office is high tech, clean, well-​organized, and well-​run”
My husband and I coudln’t agree more with our son’s comments. Dr. Kong, the hygienists, and the rest of his team know what providing «excellent customer service» really means.
We highly recommend High Point Family Dentistry to anyone.
From: The Maier Family, Hoffman Estates

I have been to several dentists over the years. Finally I have found a practice that I know will always go to for as long as I live!
The front desk girls are terrific, the hygienist explains everything she’s doing as she’s cleaning your teeth. If she spots a problem, she call the Dr. In immediately to evaluate the situation.
They never criticize, only gently advise. They do everything possible to make the experience as pleasant as possible. Warm neck rest, headphones, TV. I sometimes fall asleep because I’m so comfy!
The office and rooms are very nicely decorated with each having a theme, beach room, Paris room, etc.
I highly recommend High Point-​even to people that have had previously bad experiences at other offices.

It’s been over a year since I got my Invisalign done and I wished I researched elsewhere before I made my decision to move forward with them. They promised me that if I was not happy, I can have up to 3 revisions… After 2 weeks of removing my second revision, I called them and told them I was not fully happy and confident with my smile. They told me it was too late since I already got my retainers… I wish I spoke up because I’m still left unhappy and will go elsewhere to get Invisalign done again.
Great staff but not promising results.

I’ve heard rumors that Unilocal can’t be trusted and this page makes me wonder. The negative reviews were tucked away in a category «Not recommended». Wow.
Worst dental experience I’ve had in 56 years. Seriously injured under my tongue with an L shaped wound and the dentist didn’t tell me. I went home, the anesthesia wore off and the pain was enormous. I called them and the dentist blamed me for not keeping my anesthetized tongue out of the way and also this happens all the time. It took 2 weeks to fully heal.
When I went in to get the crown and they dropped it on the floor, wiped it off and put it in my mouth.
When the crown started giving me problems, less than a year later, I went to another dentist who asked me how old the crown was because it was cheaply made with materials that are rarely used any more, plus it has chip in it. Eventually, it had to be removed.
Do. not. go. here.