Dr. Geeti Ghosh

Dr Ghosh has been our pediatrician for over 11 years. She has been a wonderful doctor and when our daughter was first born even took time to ensure my wife was ok after giving birth.
Is the office busy? Yes but in my opinion that is a sign of a good doctor. As my late grandfather pointed out «If a restaurant parking lot isn’t busy during lunch or dinner the food is awful». If a doctor’s office is busy, it’s a good sign the doctor cares.
Is the office staff a bit chaotic? Yes (that’s why I held back on 5 stars) but is the staff making calls on medication for my child? No, it’s the doctor who is patient, kind and good with kids. I’ve seen it and heard it.
Dr. Ghosh was referred to us by a very respected neonatalogist and we have been glad of that decision ever since.

Dr. Ghosh is a good doctor. We took our son to her for 3 years and after my daughter was born, we decided to try someone new because her staff was AWFUL!!! They were so rude and not friendly to the least! I requested shot records for my son so he can start preschool and it took MONTHS!!! I had to call more than once over the course of several months and threatened to complain to Dr. Ghosh about her awful staff before her staff offered to fax it at no charge. They initially tried to charge me for the shot records even when they initially told me shot records were free. They have no idea how to run an office and have no idea what customer service is about. They need to take lessons. Again. Dr. Ghosh was nice but bad staff is negligent on her part. She should have a better screening process before she hires these girls who really should not be working with people since they have no idea how to provide customer service.

Dr. Ghosh has been my kids pediatrician for 3 years now. I like her but her staff is unfriendly and rude. Her nurse/​receptionist set up an appointment for my son and gave the doctor the wrong phone number to call. They know how to reach me when it is time to get flu shots for my kids but don’t know the correct phone number when making an important referral. The nurse is very rude on the phone or in person. I would give the doctor a higher rating if it wasn’t for her staff. My kids have experience the same think about having bruises and welts after getting shots. I am definitely in the market for a new doctor. Beware if you plan on visiting the elgin location. You will sit in waiting room around 20 mins then go into room and wait another 20 – 30 mins to even been seen by the doctor.

Patient Beware. This doctor provides VERY basic pediatric care. She is the only doctor in the practice and her receptionist is also her nurse. The operations of this office are atypical and outrageously not in favor of the patient/​client. Here are a few examples:
— Every time one of my kids gets a routine vaccination or flu shot, the receptionist/​nurse administering it pushes the entire length of the needle into the muscle leaving a bruise and egg-​size welt on their thigh. This has happened regardless of the type of vaccine, and it has happened to both of my children on 90% of shot occasions.
— The nurse looks unhealthy and unnatural in the Barrington office. Without intention of being mean, she looks like she administers shots recreationally.
— The procedure for office visits is much like a cattle call. You make an appointment for a window of time — say 9−11am — and depending on when you show up, is the order in which you get seen. Novel idea, but if you try to get there at 9am to avoid long waiting, other like-​minded patients all end up showing up at 9am and you end up waiting a much longer time to see the doctor than if we just had a set time and both the patient and the doctor showed up. Mutual respect. Instead, it’s all on the doctor’s time and we’re talking about patients who are little kids who are impatient by nature.
— The garbage is not taken out every night and we know this because every time we were the first patients in the office, the garbage in the rooms were either half full or overflowing. Disgusting and seems unsanitary! This was no lie every time we were the first patient.
— Medical records — this doctor outright refused to give me copies of my children’s medical records. When shown the law which states patients have a right to their records, they charged us $ 35 per child’s records, and then didn’t give us the full record. Only copies of when they came in sick — no shot records, no doctor anecdotes. The total page count for my son was 9 (for birth through 16 months) and for my daughter (4 pages for 1 year of records). They charged me for copies I brought to them from a previous doctor when we moved here.
We no longer see this doctor. She was referred to me by my OBGYN but I can’t understand why since my OBGYN’s office and mannerisms are amazing.