Biggers Mitsubishi

Just took delivery of my new 2016 Outlander — wow! Love the car! Love all the features, love the safety rating & absolutely love the gas mileage:).
I also have to give kudos to the dealership for their courtesy & professionalism. I never felt any pressure or felt they were doing anything but answering my questions honestly. I’ll definitely be back with my friends who are looking for a great deal & great dealership.

So I bought my 2006 mitsubishi eclipse about 3 weeks ago and I’ve been in love ever since. It was out of chance that we ended at biggers that night, but it ended well.
First we were greeted by max as he graciously held the door for us walking in from the rain. We told him out request to test drive and he was right on it. Drove it around, then asked him some questions which he never hesitated to answer. Like I said I feel in love right away, but I wasn’t exactly prepared to but a car that day. Max was great, told me my options and never once may me feel obligated to do anything.
A week later I went back in to ask a question about some lights that turned on. Again the folks at biggers mitsubishi were helpful and attended to my needs. Not only did they fix my problem, but attached my license plate with a new cover and gave the car good wash.
For my first time car buying experience, I was very pleased. Would recommend biggers and max any day.

Worst Dealer in Illinois DO NOT BUY from here they will sell you a car that will break down and they won’t do anything to help!!! They are looking to get money and screw they’re customers real corrupt place save yourself a headache and take your hard earned money somewhere else!!! 0 stars if possible

This place is full of crooks do not do business with them! They sold us a lemon and then blamed it on us like it was our fault and was not apologetic at all!!! It’s not fair at all especially with all the money u give to them it is so sickening. U would think they would want to keep there customers happy, well I guess not. We had went back to this place for two different reasons less than a month! Corrupted people

Best value ever! For less than $ 100, you get 6 oil changes which comes with diagnostics every visit, tops off fluids PLUS a car wash every oil change! The service staff are all friendly and helpful. Michael totally rocks! Very honest and helpful. Thank you!!!
I have been coming here for the last 8 years and even after I moved away from the area, I still continue to come.

I have never had such wonderful service. Started looking at lancers and the beginning of the year and came to Biggers since it was close to home.
That’s when we met Nathan Hughes. Awesome guy, didn’t talk over me. listened to my concerns and my situation. Didn’t push me to a car i didn’t want.
didn’t get anything but told him i would keep in contact. I like that he would check in on me and when he thought he had a car that i might like he would let me know. Finally in may is when i made the choice to go get the lancer. i stopped in and saw Nathan. i have horrible credit so the fact that they were able to get me a loan that fit my needs was amazing.
Also in the process of getting my car. (mind you they had stayed 2 hours after close just for this.) We met with Jose Alicea, who explained loan terms and got me plates and all that was also very very helpful, patient and kind with me. Explained what everything meant and showed me all my options.
My car is perfect but with every perfect car comes a recall and that’s when i had to go to service and i encountered. Pablo Torres. Extremely helpful and prompt. He answers all questions with what is going on with my car and let me know of the process and what they had to do to my car or what they needed to do. i liked that he would ask my permission before starting anything and leaving with me with a bill!
5 Star service in my eyes and if I ever need another car then I’m going straight to Biggers.

I had been looking at an Outlander online and after a few days I decided to take a look at it. I drove an entire hour to see it.
They pulled a bait and switch.
The car I had been looking at for DAYS was «sent back to be detailed and shipped out» when I showed up. How convenient. I dealt with Jim and it is safe to say I will never recommend Biggers Mitsubishi nor will I ever do business with them.
Steer clear of this business. Even after the car was «shipped out» it is still on their website and on car sale websites as well.

So my husband is an Auto Tech and we do a lot of extra side work for friends and family out of the garage. He was recently working on a friends mitsubishi and the nearest dealer is in Elgin (and we live in Lake in the Hills) so its quite the treck to get some dealer parts if we can’t find them. It came down to this one bolt. We went to Ace, we went to Lowes, Home Depot, Autozone, Nappa, O’Reillys’ oh my god you name it. So we HAD to order these stupid bolts through Biggers. Now I hate using the dealer if I don’t have to because I can get it cheaper else where! But no where else had it! So my buddy orders the Bolt but we aren’t positive its the right one. We call back around 7:40pm and Michelle picks up the phone. This woman deserves KUDOS! She CHASED down the parts guy in the department to help make sure we ordered the right stuff! In fact, Tim was pulling away in his car when she flagged him down and he parked, got out, and HELPED us. I can’t even tell you how far that goes. Unreal! The best customer service ever! Keep up the good work guys! In fact, when Tim got off the phone with my husband he called us back about 5 minutes later to CONFIRM the correct parts were ordered, because he needed clarification. Virtual high five! I will be talking about this for years to come!
Though the price wasn’t an exact match to an aftermarket dealer, it was fair and we know it will be the right part.

Just purchased a Mitsubishi eclipse 2007. The vehicle so far is in great condition. Nathan assisted me and was very nice, informative & professional. The General Manager came out to greet me with a car gift. Very impressed. Good to see a dealership like this.