Aam’s Small Engine Repair

Really enjoyed doing business with this company! They know what they are doing. They did the service on our lawn mower in a short amount of time, and at minimal expense. Very glad to have found them, and will use them for all of our small engine repair needs. Very friendly service.

Handled my snow blower problem quickly. Friendly service. Reasonably-​priced. I’ll be back.

Since I got rid of my truck, this year I had Aam’s come to my home and service my snowblower.
They arrived exactly when they said they would. Brought in their own special vehicle to work (they do not do it in your garage as to make a mess).
Pretty reasonable fees for at home service.

If I could give these guys a negative star I would. I took my ice auger into their shop last year and it was a total fiasco. They never fixed the problem, but instead of just giving it back they kept it most of the winter «waiting for parts».
They ended up breaking the handle, then tried to hide it by wrapping stickers around it. They wouldn’t replace it.
I try to frequent small local businesses, but buyer beware with this gang of thieves. Wouldn’t steer anyone to this business.

We dropped off a pressure washer in the middle of June and we didn’t get it back until the middle of September. It was not fixed. My biggest complaint isn’t that it wasn’t fixed but we were never communicated with. We had to constantly call them to see what was going on with the machine. Some parts were back ordered for a month, due to an issue with a factory — which is understandable — I realize these things can happen. The receptionist was very vague with the diagnosis and even after the parts came in she claimed it would be better for us to buy a whole new machine — without bothering to explain what was wrong. (Our machine was in great condition and not used very frequently). Another note, our machine was kept outside, along with many others, letting the weather play quite a number on it. We got it returned pretty dirty and with rust developments. The owner is a really nice man — I think we would have had a much better experience if we dealt with him directly. Unfortunately, in my opinion, the receptionist not only didn’t have a clear understanding in what was going on but she had a very rude way of interacting with us. If you want to use these guys for your needs it might be wise to find out when the owner is around — you’ll probably be much happier in the end!

We brought in a couple lawn mowers for a home depot warranty claim. They «fixed» the mowers 3 times and 3 times the mowers would have the same problem after i used them for about 2 – 3 hours. Each time they had the mower they took almost a month to fix them. I learned two things here. 1. The Home Depot warranty is garbage and you should never buy it. (I paid at least $ 30.00 each time for stuff the warranty did not cover) and 2. The time i wasted wiith half a dozen 60 mile round trips to this shop i should of just bought new mowers (Which is what i had to ultimately do). This place could be good but i think they take on way too many jobs and only have 2 people working there. The owner seems like he knows his stuff but his assistant seems to be a bit lost. The receptionist was a very nice lady however and definitely understood and empathized with my frustrations throughout this process.

My snowblower didn’t run well all season. I emailed to ask whether it should be serviced now or next season, got a prompt response. My snowblower is large, so I needed onsite service. Called for an appointment, call was returned promptly, scheduled at my convenience. On the day of the appointment, Elwood called to let me know when he was on his way, so I could leave work to meet him. Very friendly and professional, did a tuneup, changed oil and drained fuel. Price was reasonable. Will definitely call them in the future.

Need a small engine worked on? This is the place.
I have had a 4-​stroke snowblower worked on here and 2-​stroke ice auger. The snowblower was left with them and the ice auger was an easy «while you wait» fix. Seemed to me that he dropped other work to get me going quickly. Very refreshing to deal with a shop that really cares. Nice job. Owner is Elwood, one of the good guys.
Side note is that we took an old small Honda 2-​stroke scooter in and he didn’t want to work on it. No big deal.

I called about 8:00 am asked if they fixed toro snow blowers he said yes so I took my snow blower to his shop and he came out and help bring the unit in his shop and had it fixed in 10 min. I will be taking any small engine repairs back without a doubt

Recently had my mower repaired by these guys after calling a few other local places and getting terrible customer service… (A1 in Elgin namely– don’t go there). They came out to my house within an hour of me calling, and did a great job. Very competitive pricing, and a good family owned business.
Highly reccomended.