Bob Jass Chevrolet

My boyfriend’s key fob went kaput. I called here. A. They had the specific one in stock. B. There wasn’t a 60 – 100 charge to program the 78 dollar damn thing like other dealers in the area. C. Everyone we dealt with was nice. D. We didn’t have to wait for forever & a day.

First, our sales man was extremely friendly. The negative review of the place does not really pertain to him. After finding a car we liked, my husband and I applied for financing. This is the 3^rd gm we have gotten, so we are pretty familiar with the typical procedures. This was a Wednesday around roughly 4−5pm. We were told the banks were closed and so we would need to wait until the next day to have our info reviewed. Odd, but seemed reasonable. Then we were told that our info would not be processed the next day either, as the man who does the finances is off that day… sooo, do they not sell any cars on Thursdays? (Better make sure to not go on that day of the week!) Then, finally on Friday we call… and are told to call back late in the afternoon. Ok, a bit of a hassle, but I still have some patience. We call, and the only answer we received was «still working on it, call back Monday». We have a couple thousand cash in hand as well as a trade in, that we were putting down, so we weren’t looking for games! We feel as if our money isn’t wanted here. And hey, if I’m paying thousands of dollars, I want to be treated with respect. Needless to say, we went to a different dealer and got approved in about 30 mins. So we will be looking at cars there this weekend. Also the cars at bob jass are VERY over priced. A 35k car there was 29k at another Chevy dealer down the street. Won’t be back. Unfortunate too, as my husband works across the street, so we, as well as his company, would have been steady repeat customers.

Bob Jass Chevy is truly a rare find! I have bought two cars from Bob Jass in the last 2 years and both experiences were fantastic! I can’t help but feel like I bought the cars from a family member. This dealership is based on integrity and honesty. Being 50+ years old, I have had plenty of purchase experiences — NONE better than at Bob Jass Chevy! I will certainly purchase my next car from Bob Jass Chevy! Thank you to Steve Dobbs and Ryan Easter, with an extra load of appreciation to the Service Department for putting the finishing touches on our new car!

Great place to do business with. There are no price games. No added dealer options. No games. You can still negotiate the price, but they don’t add a bunch of bull to the bottom line to make there money back up. Very straight forward to deal with.
The service department is great. I have Dan Kastor work on my vehicles there. I have one that is out of warranty and I still bring it there. They have very competitive parts and labor costs.