Sur La Table

Love love love this Sur La Table store! The store is located in the El Segundo shopping center and is a decent sized store. They have everything from knives, to cooking utensils, to baking equipment to coffee makers.
Fun to look around the store to get new ideas for cooking, baking, and entertaining. The customer service here is outstanding!

Sur la Table is now winning the competition for best kitchen store. The other big name has gotten rather expensive and hoity toity. Everything you need for making meals at home, I know right. The cashiers here are some nice and friendly some not too outgoing or helpful.
They had a good bakery sale in Feb. Lots of pretty expensive pots and pans, things to make pizza, lots of high end knives with some economical ones too. Cookie cutters, olive pitters a rainbow of rubber spatulas (technically scrapers) bbq gadgets, plates and cups, roasting pans and coffee makers. Measuring cups and spoons. Tea cups, soup spoons. Popsicle makers, oils, vinegar and sauces.
This is a condensed medium size store, but they fit it all in all the way to the ceiling. Kitchen aprons, linens, pot holders. Obviously the list goes on and on and on and on, but this review is done.

This is in the spirit of Williams Sonoma in having high end kitchen and culinary items, it’s a great place to buy gifts or shop around for functional items as well as décor and unique specialty items.
They tend to be on the higher end of pricing, but carry high quality items in turn.
Parking is really easy here and the staff are friendly

The store manager is disrespectful and unhelpful.
I came in looking for cookie cutters that I had seen online and asked an employee at the register to please point me in the direction. The employee told me that the cookie cutters were all in the back and wouldn’t be put back out out until Monday. I tell her there are two shapes I am wanting to buy and ask if there is any way to acquire them for me.
Unbeknownst to me, the manager is standing directly to my left with her back to me and starts to shake her head ‘no’. I see the employee look in her direction. So I gestured to my left and asked, «I assume you are not offering to get the cutters because she has her back to us and is very helpfully shaking her head ‘no’?» The manager turned around and spouted that the cookie cutters were all over the floor in the back and it would be impossible to look through them.
Clearly not amazing customer service and unwillingness to go out of your way to make a sale! This is not my first unpleasant experience in this store, but it is finally the last experience that made me write this review. Instead, head up to Williams Sonoma at Manhattan Village to find better customer service.

I used to love this store but if recent it is just become a junk store of none inventoried items. Went in to finally use my gift card. Was looking for a waffle iron didn’t see it went to the front desk the two ladies just stood there chatting away like there were no customers to help finally had ask for help when I did I was treated like I was stupid. The worst. What happened? Oh well I have about 15 bucks left on my card I’ll go online.

I really like this store it is my kind of place to shop since I do a lot of cooking. I usually order online, but since we were in the shopping center already we decided to stop in. The store itself is not that big. The ladies here are so sweet and very helpful. They got all kinds of knick knacks for the home chef or professional. They have good sales and clearance items here. And just recently discovered they offer cooking classes, so I will be back and definitely will be taking some of their classes.

One of the perks of this place is that there are a ton of other great stores in the same parking lot — ie Whole Foods, Best Buy, and a few others. So you can get a lot of shopping done in the same place. Parking lot can be a bit cramped over at Sur La Table because the incoming parking lot traffic, but the parking lot is obviously huge so there’s always a spot.
The place is a little disorganized in my opinion and is totally jam packed with supplies. Sometimes, however, their stock is not super great. Seems like this place has a lot of employees. They are helpful. However, sometimes they seem very buddy buddy in there, which does not bother me as long as they are efficient (which they are).

This is where I go and drop off the Nespresso used capsules for recycle and I always get in trouble as I get sucked in shopping.

Always makes me feel good to wander the aisles. The staff is friendly and knowledgeable. I love browsing the latest in kitchen wares and table décor. Usually find some to take home.

I don’t plan on going back to this location. This place is a Williams-​Sonoma type high-​end culinary things store with even snootier staff and really high prices.
I came in looking for a specific gift idea (a kitchen gadget) that I knew they had. The selection was not good, and I searched at first by myself, then asked for help from one staff member who didn’t help me at all (in fact walked away instead of trying to answer my question). Then when I literally begged another worker to come over and help me, she was too busy making Nespresso samples for nobody.
Truly an infuriating experience at what is purported to be a high-​end store that caters to a more affluent crowd. I cannot stand when retailers think they’re too good for shoppers, or have their heads’ up their own rear-​end.
I’d rather use
…really. Save your time and frustration.

Kitchen store, cramped, well stocked shelves and every gadget your heart desires. Pricey, but if you need it, you will likely find it here.
I guess is browse here too much because the Nespresso rep is beginning to annoy me with their offers of freshly brewed coffee. Can’t wrap my arms around this contraption. I like my POT of coffee thank you and prefer to grind my espresso my way. I rather like my Espresso machine, the sound of the water boiling, the whir of the frother and the drip drip of dark elixir into my cup. No plastic coffee pods thank you.
I digress. Great place for a host or hostess gift (they’ll make it pretty for you too!)

Great selections for kitchen ware, bakeware… etc. I like their variety, and I think their pricing a are fair; HOWEVER, one of their staff was rude. She was talking to another staff the entire time while she was helping me to check out. She did not look at me or speak one single word to me. Personally I think it was not appropriate.

Great selection and has some hard to find items. I purchased a Global Chef’s Knife set and SLT was the only store that looks to carry this particular block set.
The woman that helped me was very knowledgable and friendly. I’ve come to this location before where some of the employees weren’t as nice but this round was a super positive experience.
Love this store.

I went in specifically to purchase a Brevelle coffee bean grinder during their 20% off Mother’s Day sale and they refused to give me the discount. They said that Brevelle products were exempt from the discount. When I told them that I could go to bed Bath and beyond the Manager Abby said she would rather lose business than take care of a customer so as to adhere to her company policy. She said her seven year tenure was earned by never going outside the box to take care of a customer.
Executive management team of Sur La Table I would reconsider your policies regarding taking care of your customers because you just lost yourself a 10-​year old customer.
It I s amazing to me that a high-​end retailer will lose business to Bed Bath and Beyond for not honoring the 20% discount coupon for Mother’s Day. I thought service was one of the very reasons that I paid extra for most of my items from you.

Great Store — Great Service.
I have read several reviews here on Unilocal that have been less than complimentary about the customer service at Sur La Table — which absolutely was NOT my experience. The staff here was very friendly, helpful and courteous.
The staff the day I went was Marcos, Erica, Jenny and Denise.
I went to the store to complain about a wine opener that broke within the first month of use. I did not have my receipt and it had been more than 6 months. All i was hoping for was to get store credit or at the very least for the store to discontinue selling that wine opener. Not only did they give me store credit but they were also apologetic. I was able to use my store credit to get several beautiful stainless steel funnels for brewing lovely tea! Yeah. I was so thrilled with the service not only did I immediately spend my store credit but i spent double what my original bill was.
Try there Smith chamomile tea — it’s great!
and ps they gave me a very espresso and a refill and it was delish!

This place is pretty pricey, but it’s my go-​to whenever I need a specialized kitchen gadget. They also sharpen knives at a really, really reasonable rate: $ 5 for my 8″ chef’s knife.
The store is well-​organized and tidy, they often have something you can sample (like olive oils or BBQ sauces). Parking is never an issue, and whenever I needed to go to them for something obscure (like a specific type of propane for my kitchen torch), they had it.

I absolutely adore the Sur La Table stores and this location is no exception. Sur La Table is one stop shopping for all your cooking needs, you will probably even find a lot of items you didn’t even know existed, but now you can’t possibly live without. I really have to restrain myself from buying everything in the store whenever I stop in.
I often go here for gifts, and they have all sorts of little goodies that make great stocking stuffers at Christmas time. They do knife sharpening in store, and often have coupons for it.
I recently received a gift purchase from Sur La Table, sadly I already had the item so I brought it back to exchange it. Despite the lack of a gift receipt Sur La Table took the item back, no hassle at all and gave me the full retail value towards something else in the store. I had no problem finding something else I wanted.
The staff is friendly and knowledgeable and they have a huge selection. I only wish this location had cooking classes!

Needed a quick holiday gift and they have great items for every occasion. The sales people are helpful and they will take anything you pick and make gift baskets for you which is really fab. If you’re a person that loves to cook this is definitely your spot.

I could shop here all day, but a little pricey for me. Lucky for me I got a gift certificate from a friend. Really great shop and has every gadget you could imagine and not.
Friendly and knowledgeable staff, plus super easy parking.
Highly recommend to aspiring chefs and foodies! Won’t disappoint!

***Sur La Table has a lot of stuff, but it is also pricey; that being said, it is less expensive (and more cooking friendly) than Williams-​Sonoma so if you are a big cooking/​baking person, I think you will love it; the store felt a little disorganized and cluttered, but that is the case with a lot of Sur La Table locations***
This Sur La Table is located in Plaza El Segundo, which has its own free parking lot (big and easy to find a space).