Miracle Smile Dentistry

Dr Shir is the best and the staff is always wonderful Crystal and Maria are always very helpful I recommend this office to everyone.

Physician is really a reliable Dental professional which i have experienced for 12 many years. Higher level services for individuals who require an gifted and exceptional Dental professional.

I’ve been to Miracle Smiles on numerous occasions and I love this office. Very clean, friendly and professional. I would highly recommend them!

Great find! I’ve been putting off going to the dentist forever purely for time reasons. I just moved to the area and came across Miracle Smile (it’s right next to my blowdry salon, Whole Foods, etc – super convenient.) What a great experience! I was in and out ahead of schedule, the staff was super friendly, and the overall experience was not just painless but actually enjoyable. And believe it or not, I actually learned something about dental health and wasn’t bored to tears. Totally coming back! Can’t recommend it highly enough!

This office has the best staff! They all make you feel at ease.
You comfort is number one here. I was asked throughout several procedures, «Are you ok», «do you need some water.»
I have never been asked this by any other dental staff.
They are all very friendly and welcoming.
I cannot wait to go back!

Before I start, if I could give this place 2.5 stars, I would. I just felt that 3 stars was too high given the trouble I’ve had to go through this past year.
So this review is two-​part. The staff here is pleasant and very nice. I’ve had to come to the El Segundo branch because their LA office is always booked out, but besides the commute, it’s a great place. Everyone is courteous from the receptionist to the dentist.
I had my periodontal surgery done here and they have always been professional when it comes to the medical aspect. They were very knowledgeable and always answered questions with a smile. This part of the experience I thoroughly enjoyed, and wanted to make sure people understood that part.
But…
In the end, it’s still a business. When I was first advised to get the periodontal surgery, they did not know if my insurance was going to cover it. I have CIGNA, supposedly one of the better health insurances out there. When I called CIGNA, they said everything should be covered 100% but for some reason, MS Dentistry was unsure and asked me to pay the money up front in cash.
That should have been a red flag in my head, but I chose to let it go and pay it anyway.
I asked them to look into it to see if I could get my $ 600 returned if the insurance does cover it. I get a call some weeks later, saying that one of their other patients had their periodontal surgery covered a 100% with CIGNA so I should be getting my money back.
They said they got a refund check of only $ 140, to which they advised, they could hold it in case there’s an audit and it turned out to be money that needs to be returned.
For the next 4 months, this office, myself and CIGNA had calls going back and forth on why there was only a partial refund and not a full refund. Skipping the details, it took a while before the office and CIGNA got on the same page and decided to issue me my full refund.
In the following 2 months, I had to track down my refund checks from Miracle Smile because they either haven’t sent them out or sent them to the wrong address. Personally, I think they forgot to send it out but made excuses about it because after talking to the receptionist, they weren’t even consistent on when they sent out the checks.
So it took almost a year since October of 2014 to get my money back for something that I never should have paid for in the first place.
So why does this deserve a 2-​star? You don’t run a business if you don’t know how to handle the money aspect of it. If I go to the supermarket and purchase a lettuce with my VISA for $ 0.30, it better be $ 0.30 for the next guy that pays for the same lettuce with the same VISA.
Unfortunately, this has been such an exhausting and frustrating experience. It really is unfortunate because I really liked the staff and the atmosphere there. Needless to say, I won’t be going back.

I generally stay as far away as possible from the dentists office, however my visit at Miracle Smile was a good experience. Friendly staff, clean environment, and the Dr. was very thorough. I will definitely be changing the rest of my family over to Miracle Smile

I have been seeing Dr Bae for several years. She has never failed to please, she is a great caring dentist, and professionally knows her stuff. Great staff as well!

Dr Sara, was a champ through a difficult procedure I had. She could have taken the easy way out and sent the 2 fillings back to the lab, install temps and had me return in 2 weeks, but powered through with creative diligence and finished a beautiful job in one visit… thank you Dr. Sara
Steve W

Friendly, efficiently run and clean facilities. Nice and honest people. Dr Bae is thorough and is an excellent dentist.

Wow just called to reschedule my app just found out I have to pay a 35 dollar penalty fee. Really I’m sorry but I just found out my work schedule changed I’m so so disappointed with the poor customer service. Please be aware of these fees!!! You should be able to reschedule and not be penalized. Be aware !!! They don’t tell you until you call and try to reschedule.

I LOVE everything about this office! I’m a patient of Dr. Bae, and she is the BEST dentist I have ever had… She is honest, and doesn’t try to push work on you that you don’t really need … She is AWESOME on the Invisalign ~ and I am super happy with my results… The entire office is just a dream ~ and of course, Grace~ what would we do without you!!! Thank you all for a terrific experience !!!

I am a huge dental chicken. I have had a hard time finding a dentist where I felt comfortable and really cared for in the Southbay so of course when I visited Miracle Smile I was quite nervous. The receptionist Grace was very kind over the phone when I made my appointment and immediately made me feel comfortable when I first came in. I have had to have a few extractions and a root canal all of which were very scary to me however I was so well taken care of that I experienced very little discomfort afterwards. I also brought my 7 year old daughter in for her check up and cleaning and they made her feel so comfortable that she was excited to return to have sealant put on her teeth. My husband also went in for his check up after having a bad experience with another dentist in the Southbay as well and was really impressed with the office. Miracle Smile really is amazing. I have seen all of the dentists who practice here and staff, they are all wonderful. I can’t say enough about how happy I am to have found an office that makes me feel completely comfortable about going to my appointments. A big thank you to Grace who accommodated our tight schedule to get the work done I needed!

I just wanted to thank 2 very important people at Miracle Smile Dentistry for making my daughter and I feel so comfortable, Dr. Bae and Grace. This El Segundo office is amazing and they absolutely know how to make their patients feel comfortable, I cant thank you enough for all that you have done to make everything right and restore our faith back into your office. Thank you Thank you Thankyou… You have put my daughters smile back on her beautiful face. Your office gets 10 stars!!! I am going to refer my friends and family.

Loved this place. The receptionist was very friendly and helpful. She got me into a Saturday appointment. Lupe was amazing! She took her time and explained everything very thoroughly. The dentist was really nice and kind. They even had great music on while I was there. I am actually looking forward to my next appointment. So happy I found this dentist. 5 stars!!! Going to recommend to all my friends.

I felt really comfortable at this dentist! They were willing to work with my insurance and provide an affordable solution for me. The staff is very kind and knowledgable. The facility is very clean and modern. There is a lot of easy parking. I’ve been looking in LA for a good dentist for 5 years, and I finally found one!

New insurance, new dentist. Miracle Smiles El Segundo Office is clean and bright, staff is very helpful and answers all questions, dentists have the knowledge and not drill happy. They take several pictures and explain what is going on with your teeth so you can make the decision if work is needed based on their recommendation. They called me immediately when a cancellation became available and I went the same day. I have had 3 cleanings, 1 of which was deep cleaning, and my gums were better numbers at next cleaning. There is plenty of parking which is great to find in the Beach Cities as well.

I needed a new dentist since I moved out of state. I found Miracle Smile and started going to them when I used to live in El Segundo. I’ve since moved to Simi Valley, and I continue to visit them for my dental needs because they are that awesome. Veronica (the front desk girl) is seriously amazing. I called their office a million times because I had so many questions, and she was able to answer every single one of them without a problem. I also had some bonding done on my front teeth because I had gaps. Dr. Sara did my bonding and I can’t even begin to explain how amazing of a job she did. I’ve also seen Dr. Bae and she is amazing too!
Their office is super clean, and the staff are all wonderful.
If you’re like me and are stuck trying to find a new dentist, I highly recommend Miracle Smile!

Beautiful modern offices with lots of natural light, prompt appointments, and a professional staff. Appointment are confirmed through email and the billing is quick and accurate. I’ve even coming here for almost 3 years now and recommend this place to everyone without reservation.

I had not been to the dentist in quite some time and this office made my first time back to the dentist very pleasant. The staff is very friendly, the office is modern and very clean! This office is also very high tech. There are flat screen monitors on the wall and the dentist shows you what she is going to do and why. They also send you text/​email reminders about your appointments.
The staff really cares about you, your comfort, and of course your teeth!
I am very impressed and happy with Miracle Smile Dentistry.