L’occitane

I came here looking for a small gift for a Women’s Ministry Christmas Party @ church. And came-​out with a lot more than just one small gift.
I was greeted with a smile from the staff and the wonderful lavender soothing aroma that permeates the store.
The person tending the store was informative, friendly and readily available for all my questions.
I sample some of the eye cream at her suggestion. It felt refreshing, not oily. I liked and purchased some for a gift. THe holiday splash products they are currently featuring smelled very nice — I was tempted to get some for my granddaughter. I may go back. I purchased several other gifts: Shea cream as well as lavender lotion and «keys» to roll-​up lotion tubes or toothpaste tubes as they are used. I browsed through every perfectly neatly organized display they have.
I loved it! I’ll be back!

Stopped by on Saturday to get a refill on my moisturizer and I had the best experience. I had my (young) children with me as they just had their hair cut and the staff couldn’t have been nicer.
While I was paying for my items, one of the girls asked me if she could let my daughter (who is 4) try some hand lotion and proceeded to give her a quick hand massage and made her feel so special! She enjoyed it so much they tried on a sample of the lip gloss as well.
The sales associates truly went above and beyond and my daughter told everyone the rest of the day that she felt like a princess. So not only do they have great products but the staff are all very helpful and nice.

I am new to the South Bay area and needed to get a gift and also find lip balm for my randomly chapped lips. Being a Lush customer, I had no idea about L’occitane’s products. A majority of my friends speak very highly of the brand so I decided to give it a go.
The store was well kept, organized and not too overwhelming. Plenty of parking in a large lot (I guess this is how Westside/​South Bay is? lol). The customer service was fantastic. The gal working this evening (Tues) was very informative and helpful by educating me on the products and was never pushy or trying to up-​sell. She also helped me select a little travel gift for my bf within my price point.
I just got home and opened my shopping bag to use my new balm, and discovered a generous surprise of various samples for me AND for him! She’d mentioned that she was going to include some but I didn’t expect all that much. Her gesture was above and beyond. This review is mostly based on the shopping experience, which really is half the battle! I’m sure I’ll love all the products and most likely will switch up my skincare brand if all goes well. Thanks again and see you soon!

I love buying gifts at this store. Every time I’ve come in, I’ve been helped by a different person. They have all been very accommodating. They have great ideas about how to mix and match products and package them as a gift. Also all of them have been conscious of budget and had suggestions on how to take advantage of their promotions.
And of course every time I buy a gift I treat myself. Their Divine line truly is divine. No wonder it keeps winning in its category. The hand creams are amazing too.

l went in to the store to purchase some product for my girlfriend and was blown away by the amazing store layout and the excellent customer service I received from Megan. I had no idea what I should get or what anything was, and she walked me through the products and was able to help me get the best gift possible! phenomenal experience great store

The MOST luxurious skin care products !!!
Once you go L’occitane, you don’t go back: p
I first discovered L’occitane in the amenity kit from Quantas Airline. Everything in it was fabulous and I’ve been addicted ever since!
My two favorite lines were the Honey Line and the Olive Oil line that has long since been discontinued :(The olive line had a body cream wash in a tube that made your skin SLIPPERY after a shower (heaven after a 4 mile run) and it had the MOST pleasant but very neutral smell.
For my skincare, I rotate between the Divine line, Angelica, and Immortelle. I love the Divine Eye Cream, Divine Cream, and serum. This is the most anti-​aging of the collections. The Angelica Line is very moisturizing and more suitable to my age group. I love the bar soap, gel soap, face scrub, and moisturizing cream. From Immortelle, I love the cleansing foam and the cleansing water and the special cream.
I don’t wear makeup and get compliments on my skin all day time: p
For my lil ones, I use the Honey wash/​creams (limited edition), Mother and Baby Cleansing Gel/​Balm and lavender hand sanitizer.
I love the repairing shampoo and conditioner with five essential oils. They make every day a good hair day!
The almond oil shower gel is great for shaving and almond milk concentrate cream is good for toning. This is another of my favorite lines!
The Shea collection is another popular one but it is not my favorite although it works very well.
The Four Seasons carry the Verbena line. It is not my favorite but is a very popular collection. If you give the maids a generous tip while cleaning your room, they will give you ALOT of extras: p

There is nothing I despise more than false advertising.
«Oh what, you mean you don’t look anything like your Facebook picture?»
«Oh what, you mean those size 13 Jordans just means you got big feet?»
If it walks like a duck and talks like a duck… it should be a damn duck! So if your website says you close at 9pm, and the hours plastered in front of your store say you close at 9pm, WHY THE HELL AREN’T YOU OPEN UNTIL 9PM?!
My hands have been feeling like sandpaper since the beginning of winter and I desperately needed some (shea) Butttttaaaa Love. On the way to Whole Foods tonight, I told the boy to swing a quick detour to L’Occitane. The boy dropped me off at the front of the store and I hopped out of the car, hopeful they were open. The lights were still on and I saw someone sitting on a stool, it must be a good sign. It was an even better sign when I saw the hours posted in the front that said 9pm, but color me shocked when the associate told me they were closed. It was 8:45.
Sales girl: Actually, we’re closed.
Me: *flabbergasted* Huh?
SG: Holiday hours are over. What did you need?
Me: I just wanted to get a tube of the shea butter hand cream.
SG: Yeah, our registers are closed already.
Me: But it says you’re still open. *points to sign*
SG: That’s wrong.
Me: …
Well, EFF YOU TOO, AND A HAPPY NEW YEAR!
Why the girl bothered asking me at all what I needed was even more infuriating. As if she would suddenly re-​open the registers depending on what I was buying. I guess my $ 30 purchase of hand cream wasn’t good enough. PFFFFT.
That was seriously the worst cocktease in the history of cockteases. When all signs point YES, only to be told NO, one can only get the bluest of balls. Or in my case, sandpaper hands. UGGGHHHHHHHHHHH.