Fly High Helicopter Guy

On Christmas eve we bought a remote control helicopter from the Fly High Helicopter Guy. When we did, Julie gave us a complete rundown on its operation. She also made sure to give us their business card with instructions to call in case we had any questions or problems whatsoever. When we tried to fly the helicopter on Christmas day, the machine would not respond to the controller at all. Not wanting to interfere with their Christmas, we waited until the next day then emailed Mel, the owner, to relate our problem. He responded immediately and replaced our defective unit in person the next day! Both Mel and Julie are joys to work with and provided the kid of customer service you wish all businesses would. They have the highest sense of integrity, even when it came to our toy helicopter. You can bet they’ll get more business from us!