YMCA

First of all, I called the number they have listed on the Internet several times and it rang and rang and rang. No answer. I was… take note-WAS.Interested in signing up to become a member. My husband and I have health insurance that participates in the Healthways prime membership plan and we were looking to utilize our insurance plan. However, this participular company does not participate in the Healhways. He and I went into the ymca a few months back and spoke with a lady who asked us to call our insurance company and recommend the YMCA to be considered by them. I called them this morning with no luck at the listed number. After so, e research, I was able to, get another number for them. Wow! After I finally get thoug to them, the lady very rudly interrupts me while I am asking her for the contact information to give to my insurance and tells me that they do not participate. Well, hello, I know this! That’s why I was calling. To recommend them. And again, she interrupts me to let me know that the CEO of the company is not interested in participating in the Healthways program! Well, good for them. This lady was very unprofessional. I was very disappointed. We were going to go ahead and pay the regular price regardless of what our insurance decided to do. Not now! They need to reevulate their staffs compentancy. They just lost our business and I WILL discourage any other people that I know from joining as well. Boo!!! The lady I spoke with was Kathy F. She was extremely rude!!!

This place has brought out a lot of kids talent in various sports competitions. A family oriented place, where there’s something for everybody to do individually and as a family !!!

The YMCA has awesome youth programs butthe staff at this particular location is rude. I have only been a member her for 1month and I still hope that things will get better. I signed my child up for volleyball and apparently the volleyball game was cancelled for the week. Instead of calling and notifying the parents instead they let me show up, the coach issued my child her jersey, and let us sit there for 45 minutes before telling us the game was cancelled. Today we went and my daughter asked about the intro to hip hop class the lady at the desk told her she had to register and sent her away. I proceeded to approach the desk and the only thing that needed to be done was the registration form which I filled out right then. She didn’t bother giving us any info on which room the class was in or anything else.

I took my 2 year old son to check it out and see if this would be a nice place to have him play with others. While it was during the week, school was out, around 1pm, I only saw 1 child throughout the whole place. The rooms were dark, dingy and offered no childlike friendly environment. I didn’t see any toys, colorful walls with kid prints– everything was bare, as if it had been cleared out. My son was who is very outgoing, was crying saying «mommy scared» over and over. I couldn’t get out of there fast enough. This place is not like the other Y’s I have been too. It may be great for adults to work out but for children, it wasn’t a warm, welcoming environment. It’s too bad, maybe they don’t have funding but if they could put some money aside and make it kid friendly they would get more memberships.