Pizza Hut’s wings and stuffed crust pizza are the reason why I love it here. But, after my last experience, I will never come to this location again. I walked in with my girlfriend 2 and a half hours before the place closed. It took the employees 15 minutes to realize we were sitting down. They stared at us and made no attempt to acknowledge us. We were about 1 of 3 parties there at the time. Two employees sat down at a booth to complain about life. After about 10 more minutes I got up to ask if we could have some service. They finally acknowledged we were customers! So we put in a drink order. 10 minutes later, our drinks came out. We never saw our waitress again. I had to flag down another employee to actually put in our order. I love Pizza Hut, but the service at this location was horrible. Never coming back to this location. Horrible customer service.
Nubia S.
Classificação do local: 3 Denver, CO
Ordered on line. As set scheduled they were on time. Order was perfect… love the service. The only thing was it wasn’t hot. It was cold pizza.
Kris Z.
Classificação do local: 1 El Paso, TX
Worst Pizza Hut I’ve ever been to. First I asked about the specials and the server told us the specials but there was nothing special about them. When I looked online there was a long list of specials. I asked about the new menu items & specials advertised online and the server said we could order the new items but they didn’t have the new menus, so I had no idea what could be ordered. When I asked to speak to a manager after getting frustrated with the service, the manager came out and told us they couldn’t do anything because the specials were online specials only. Finally ordered wings while we decided which new pizza we wanted and asked for the wings to please come out first and everything came out all at once with a burnt pizza with missing toppings. Also waited and waited and waited for a refill of drinks in a empty restaurant. Should’ve just ordered delivery from another pizza plaxe and saved myself the money, time & frustration in the comfort and convenience of my own home. HAD to write this.
Jessica B.
Classificação do local: 4 El Paso, TX
I ordered online for delivery and service was about 25 minutes… order was correct and was cooked just right. The only thing I would suggest is to cut their cheese breadsticks a little better… they were difficult to pull apart. Other than that, everything was great.
Lourdes J.
Classificação do local: 1 El Paso, TX
Do NOT order from this place! They will mess up your order! OMG! We made a simple order for take-out: 1 pan pizza, half plain cheese, the other half with onions and mushrooms, 1 order of non-breaded parmesan wings(our son is allergic to the breaded ones), an order of cheese sticks and an order of regular bread sticks. The girl who waited on us even repeated it all back to us! When they brought out the pizza they said that somehow all the cheese ran to the middle of the pizza so there was a BUNCH of cheese on the middle of the pizza and NONE on the top. They offered to make us a new one or give us a credit, we were in a rush so we took the pizza as it was and took the credit(No complaints there). BUT when we got home they had given us breaded wings, and instead of 1 order of bread sticks and one of cheese sticks, they had given us one order of the cinnamon sticks and 1 order of bread sticks. The bread sticks weren’t even cut! We are not ordering from here again and will be looking for a better Pizza Hut.
R N.
Classificação do local: 5 Oregon City, OR
I placed an order online and received it very quickly.