Paul’s Pet Grooming Shops

I have been using this business for the grooming of my standard Poodles for more than ten years now. I have yet to have any issues with the quality of their grooming and the comfort of my dogs.
Dogs are very wise and clearly display dismay when in difficult or stressful situations. From the moment I park the car till I drive away both dogs are happy to be in the shop.
Pricing is quite fair, the groomers pay special attention to the needs of each breed (poodles can have ear issues) and my dogs are always more than comfortable.

If I could give this place 0 stars, I would! I took my dog to get groomed. I dropped her off at 9am, I was told she would be ready around noon. Seeing as I had errands to do on the west side, this was perfect. I could pick her up before heading home. I called at noon to see if she was ready. To my horror they couldn’t find her, they later came back on the line and said she was already picked up, 10 minutes later, they found her in the back getting bathed. They told me she would be ready around 3−4pm. I showed up 3:30 and was told yet again, they couldn’t find her, then again that she was picked up, finally I told them I was going to go look for her myself. I found her in the back, soaking wet, cold and tied up to a hook on a very short leash waiting to be dried. I had told them she couldn’t be blow dried because she has an extreme fear of the blow dryer. They assured me that would be no problem, she was tied up next to a blow dryer.
I was LIVID! I untied my dog, picked her up, grabbed her leash and collar and walked out. I didn’t even pay them for the bath they gave her. They had about 50+ dogs there. They don’t even have enough crates to hold all the dogs, so the ones that need to be picked up are running around freely. One of the dogs had peed and another dog who was already groomed and ready to be picked up ending laying in the urine. How did they clean her up? They got a towel, dried off the urine, got a spray bottle, wet the coat, dried it with a towel and blow dryer and sprayed perfume on her. When the gate was opened, 2 dogs ran out into the parking lot. This place is on Mesa st., a very busy street, these 2 dogs could’ve ran out into the street and been hit. The place is very messy, filthy and they’re extremely unorganized.
If you care and love your pets, you will not take them to this place!