Northern Pass Properties

DO NOT use these people, dishonest and not there for your best interest if you own a house. They find ways to take your money and don’t provide receipts/​breakdown of work performed or who was used for repairs and services even after numerous emails requesting them. when the last renters left there was a leak in upstairs toilet and ceiling to garage under that bathroom fell in. numerous problems that should have been brought to my attention were ignored causing me to spend over a thousand dollars to fix. they were quick to take their money before handing it back over to me. three times some one went by office to get the garage door remotes as dale neglected to provide them when front door keys were picked up I have asked more than twice for him to mail the remotes to me, i live outside of Texas and he refuses. Watch out he lies, don’t trust him. I can provide more information if interested
less ”

Since we began renting with NPP a year ago, we’ve had a great experience with them! I don’t blame them for something that won’t get fixed because the homeowners don’t want to cooperate (broken window and microwave before we moved in).
Dale has been professional and great to work with. We’ve never had a problem contacting him, or felt like he didn’t have time to address any questions we had. We had a problem with the dishwasher, and someone came to look at it right away. A couple of months ago, one of our toilets had a bad valve, and again, we got an immediate fix! I would definitely rent with NPP again. Thanks, Lisa and Dale!

Dale and Lisa are have been managing my mother’s property since she was unable to live alone. They have been very attentive, patient, and professional throughout the entire process. They are very easy to contact & communicate with whenever I have a question or concern. I would not hesitate to recommend NPP, and I have no doubt Dale and his wife would not let me down.

Would give no stars if possible! I feel terrible for the people who owned the home I lived in who trusted these people to rent out their house. Getting a hold of dale and Lisa is impossible unless you can text and even then getting a response is difficult. My husband and I paid to get out of our lease because of them, getting anything fixed in the house was a joke. The toilet continued to run and leak and I was advised by dale he’d send someone when he could. ended up having my father come and fix it before I destroyed the home owners floor from the water. The house was cleaned top to bottom and had floors professionally cleaned before leaving (which was never done before we moved in pink stains were all over the carpet) and they took not only the 150 pet fee which is what I assumed was used for cleaning but another 150 from my deposit because there was a wall that was «dirty» total bs. They also wouldn’t allow us to be there for the walk through, and now I know it’s because they wouldn’t have been able to scam us. Needless to say I would never recommend them!