Firstlight Federal Credit Union

Caveat emptor! Ghastly abysmal customer experience!
I had banked with this CU for upwards of 8 years actively, but decided to keep my account open with a balance when I moved away to another city.
At no time was I made aware through mail or their online account access that accounts without activity for a year is placed in a «dormant» status, which allows them to begin chipping away at my money with fees.
With everything being automated through computers, how can a «community» banking institution justify charging an inactivity fee when essentially zero cost has been incurred through a lack of activity?
The final straw was having my check being rejected and another $ 30 fee charged from this FCU, which in turn caused another $ 9 fee to be charged from my new bank, because of this dormant status.
I’ll be wrapping up closing my account with you. Good bye and good riddance!

For many years, this bricks & sticks (also online!) stalwart has supported the El PasoTX/​Las CrucesNM/Cd.JuarezMX/entire region with many community activities such as the Thanksgiving Parade, Diablos Baseball, Susan G. Komen, and more. Of course, their primary focus is assisting people with their money, and, as the name implies, soldiers from the growing Ft. Bliss BIggs Field/​White Sands Missile Range are their first clients though nobody is refused fine service. The name ‘First Light’ is military, specifically Army, and that is when they (the soldiers) have already gotten into their duties of the day. However, you can be assured that this financial giant works round the clock for you. This is one of the safest and most secure institutions to keep your funds and to watch them grow. One of the specific services I was able to take advantage of was a retirement seminar run by Phillip & Alex in a private room at Golden Corral. The food was delectable, but the information was even better – one absolutely must think about the future, whether later today, tomorrow, and definitely next year or decade. This is just one of the services provided; to learn more, go to their website or show up in person. Please tell them I (John Eyberg aka Juanito Hayburg aka BIKERJOHN) sent you!