Einstein Bros Bagels

My feelings towards this Einstein Bros Bagels are hot and cold. I’ll partake in the occasional bagel here because it’s convenient, but I steer clear of many options here.
Customer service skills are kind of hit or miss… similar to what you’d expect in a fast food joint in an airport. Sometimes I order something and they immediately go to work on it, others times I’m waiting for a while before I can even order because conversations (that have nothing to do with cream cheese or bagels) are going on behind the counter. I get it, but you know in between your conversation you can take my order.
I stick with just a toasted bagel and cream cheese and I will say they do toast it to the prefect toasty-​ness. And they use ample amounts of cream cheese… yum. I ordered the Nova Lox once and I have to say it was super disappointing and has given me a new found aversion to capers. Just entirely too many capers in one place. The coffees and cappuccinos are pretty good though.
Oh and in case you were wondering, yes, anyone can go to this EBB… you just have to find parking (although there is visitor parking at UTEP), but if you’re already in the area you can totally take a shuttle over to UTEP (West and Campus Loop will both drop you off right outside).

I had a Nova Lox. It was a really good bagel with plenty of salmon and capers. They have a pretty good selection of exceptional coffee as well, maybe not as much as Jazzman’s but there are still more choices than an average coffee place. The service is also very attentive even at the busiest of hours.