Cinemark Tinseltown

Do yourself a favor and don’t waste your money here. We usually put up with the bad customer service because it’s the nearest theater to our house. Today we went to see Captain America and for two tickets they said it was going to be $ 24.00 !!! The movie started at 3:20 I was expecting there would be a matinée discount so I asked the employee. He said it was an XD movie. I had to double check Flixter which did say it was a Standard showing. There was a supervisor next to him that proceeded to give me every excuse he could think of. He said that they’re now Cinemark and that the theater on Flixter is a different one. I showed him it had same name and same address. He then said they don’t work with Fandango or Flixter???
Instead of apologizing for the mix up or at the very least offer me the matinée price he didn’t want to bother with anything.
I did end up going to the Cinemark on Montana. I did end up seeing Captain America for the matinée price as advertised. Cinemark on Montana has better trained, friendlier employees is a lot cleaner and overall a much better movie going experience.

Man El Paso is blowing it up. I remember this place and Carmike were the only two places in town. Well I gotta give it up for this theatre. Watching movies was like the only things to do in El Paso if you didn’t do drugs. Oh clubbing too but the clubs here sucked at the time and that’s for another review. Was this place really 5 stars? Probably not but I’m having nostalgia and I just remember playing DDR and watching movies here. I can’t remember the customer service.

This is the worst excuse for a movie theatre I’ve ever been to. No employee knows anything, From when points will appear on my account to where my movie is located. The staff is rude and unhelpful and don’t think about ordering nachos because you get a tiny bag of chips with a pudding up of cheese that’s barely warm to the touch. Expensive just to be expensive with no quality or value and even less courtesy and customer service. Never ever come, it’s not worth it!

Maybe tinsel town is a little fat for us at the time far eat siders. But I am sooo glad we went! Tinseltown is actually really nice. Then again so is ever theater in El Paso.
We really like all the choices that they have for good food and 3D type stuff and the price seems right and they do offer a military discount for matinees

This is one of the nicest movie theatres we have been in. Big comfortable reclined chairs with wide armrests and good space for cupholders. They don’t sell coffee at the theatre though many people were looking for a coffee stand in the theatre. Not a big problem, have a coffee at one of the little shops across the road. Apparently parking is free if you get your ticket stamped and find the lot they used on a side street.

Movie theater is nice, could use a bit more attention in the cleanliness department but overall ok. Snack bar attendants hook up your popcorn with extra butter if you ask and are very friendly. Wish people wouldn’t talk through the movie but thats kind of hard to control. Some lady next to me was handing out sandwiches to her entire family through the movie and digging through what appeared to be a suitcase.
«Lupe pass me una torta with chile»
Gotta love El Paso Spanglish!

You have to try the XD Experience. Leather reclining seats, loud surround sound, HUGE screen. The staff is friendly and ready to help you with any questions you may have.

Very good theater. I just love the online ticket purchasing system and have never had any issues with it. I am not much of a movie person but whenever I want to watch a movie this is my first choice. Theaters are spacious and unless you’re going to a movie première, I hardly ever see lines as other Unilocalers have stated.
I won’t comment on the food because I go to the movies to watch movies, not to have a gourmet dining experience haha. Overall, very good theater

One of the nicer theatres in town, but competition is coming pretty swiftly. The lines at concessions are ridiculously long only when they don’t realize that a movie is going to have huge attendance on a certain day and they don’t have enough people staffed. All in all, it’s a good place to go. Lots of restaurants nearby and tons of shopping around if you wanna burn several hours just wandering around.

Be sure to check out the food here. When you walk in look left. They have way more than just pop corn and sodas. There are a ton of different food items including baja dogs, Chicago dogs, chicken tenders (personal fav) and much more. When you order it they give you a device that buzzes to let you know it’s ready so that you can go find seats while you’re waiting for your food. And best of all, you can eat it in the actual theater. It’s no Alamo draft house. But it’s nice.

At the moment this is my favorite movie theater in EPT (there are plans for bigger and better theaters soon) because the food section is HUGEEEEEEEE! And the theaters are large (and clean… so clean).
Beyond the typical movie theater snacks (popcorn, candy, soda, etc.) they also have a «diner» type section with fully loaded hotdogs, chicken wings, pizza, ice cream, soda and more. AND YES, YOU CAN TAKE ANY AND ALL OF THIS FOOD INTO THE THEATER. I’m obsessed with the Baja dogs (without beans) and their fries. Oh my gosh, the fries! Typically I’m not big on fast food, deep fried stuff, but those fries are delicious.
If you’re on this side of town go to this theater. They always show the newest movies and show some classics. The price is slightly higher than Cielo Vista or Bassett, but it’s worth it.
Don’t forget this is El Paso, so if you’re brave enough to venture to a movie theater at night during the weekend… expect small children (with their parents) in every theater, rated-​R included. Oh and download the Cinemark app to get free items when you put your phone in Cinemode.

This theater gets the one star only bc I can’t give it 0. RIDICULOUS lines. First you stand on line to purchase tickets and then you stand on an even LONGER line to get in the actual theater to watch the movie, almost an hour before its scheduled to start. Never seen anything like it in all my 35 years living. Thank God I only have to live here 4 years max.
Always crazy crowded, as if it’s the only theater in town

oh yea, team blonde !!

Best theater in town. Choose this theater if you want to see the new release when they first come out. The other locations are always few days late for showings compared to Tinseltown. I am always going to be AMC fan but while here in El Paso Cinemark Tinseltown is my #1 choice. They have XD which is phenomenal!

Nice theater. The screens are big and clear. The seats are very comfortable. The prices for food and drinks are the same as any other movie theater. Overall this theater is one that we’ll come to whenever my family wants to see a movie.

Just about the best movie theater in El Paso, they show most of the major movie releases, and have the most screens in town. They also have an XD theater, which is kind of like an IMAX, they act like its the same, but we both know its not. Still, they are nice enough to have an elevator for handicapped access.

The place has always been good except for how customers are treated. Most of them act like they are PMSing, not to mention the the sticky floors at night.

I would definitely want to watch Cowboys and Aliens in this theatre.
I had wanted to see Drive Angry when it was released, but just missed it.
Being so big, El Paso actually surprised me. I had this feeling that the city of El paso was really small and not awesome, but was wrong. I think that El Paso has so much to offer, and after seeing the Available leases and reading the purchasing plans that Arnold Scwharzenneggar had had while in Sacramento as Governor… I wondered what he didn’t see in this city as potential?

I like this place because it is close to the house but I am not a fan of their crowds. We also arrived early and the theater looked like it had been trashed. Don’t they have people who check the aisles with a broom and dust pan anymore?!
The prices were just okay as well and I was happy to see they at least had the military discount. We didn’t get food this time around so I will return with an updated review once we do. =)
Screen and sound quality were good.

Dear Unilocal Journal,
Being from the Bay Area, I had no idea that watching a movie in El Paso, TX would be like waiting in line for a concert! The lobby is huge to accommodate the large families who come in droves to watch the movies here, obviously! There is the staple arcade, concession stand, and a new XD theater that has movie patrons «oooohhing and ahhhhing»
The concession stands of course are overpriced. I find it ironic that for the amount of food one gets at a theatre for the high price one pays, you can go to a Walmart make your own food and save 90% of the cost. It’s all about convenience~but sometimes that extra large popcorn tub does more damage than good. (I’m just sayin…)
I enjoyed watching «Clash of the Titans» in the theater, The screen seemed of adequate size to fill the theater, and the seats were comfortable, but packed, and it wasn’t even opening night!
When I’m back to El Paso, I would watch another movie for sure.