Century 21 The Edge

Horrible customer service and very unprofessional. I have a rental property from this agency, I moved in about 5 months ago and have had to call them 8 times pertaining to the swamp cooler (which needs to be upgraded to refrigerated air). They have sent someone out 4 times. The cooler works for 2 days then stop. Today is sunday, I called on Friday they said they would send sombody out, no one showed and I didn’t get a returned call (but I bet they want that rent on the first) The temp inside the house is 90 degrees. I had to cancel my husband’s birthday party because of this. This is ridiculous!!! Be more professional and hire maintenance people to get the job done proficiently and expoditously!!!

Jennifer Stroh was the best during our recent home purchase. she kept us updated every step of the way and was genuine with everything, very professional. Took us out and about looking at homes in her POV and showed us several different routes to the homes she was showing us. Jennifer made this experience simple and fast. Awesome realtor!!! Thanks Jen

Horrible place to rent from. We had only 1 person who helped us who was from another office. No one ever answers the phone from property management and they never return calls. If you contact them about issues in the home you rent they never let you know what’s going on. They lose your move in inspection then claim you did it all the damage. Completed move out inspection with one person who said it was good to go, but a different person went in and said no we had to pay for stuff we never did. House was dirty when we moved in and last tenet still had stuff all over that we had to take care of. Be very careful from renting from this company. Take pictures of everything when you move in and pictures after you move out.

We had a really awesome experience with Isabel Chacon here. She worked really hard to find us a house after a complete disaster with DKD associates (who screwed my family over, but that’s another review in itself). She found us everything we asked for and FAST, we called her in the morning and told her we needed a house and that it was emergent, and we were signing a lease on a beautiful home by the afternoon. She respected our budget, our requests for the house itself, and found us a fantastic landlord. The only issue we have is that the wind blows up a really foul smell in the evenings in this neighborhood, and she told us that there was a chili factory nearby, but failed to mention that there is also a waste water plant as well — not Isabel’s fault, but we would have appreciated it if it had been mentioned. Other than that, we will definitely not hesitate to refer our friends to this company and tell them to specifically request working with Isabel! :)