Social Security Administration

Worse lines and customer service than the DMV

The closest SSA in the SGV area.
Appointments are difficult to make online. Came at 8:45 am and the line was 15 people deep and continued to grow until they opened at 9 am. Get there early!
Service has been pretty good to me the two times I came here. One time for disability and one time for Social Security. Gave me everything I needed and helped me get my money.
Expect them to talk to you exactly like the DMV would. If you go with the correct papers and documentation, the process is easy. Do not go without knowing what you want and expect them to give you answers.

I had no idea there was a Social Security office in El Monte. I tried to make an appointment over the phone, but was informed that one wasn’t necessary for a name change.
The office is in the commercial business block off Rosemead Blvd by the 10 freeway. It was easy to get to and there was ample parking.
Upon check in, the security guard gave instructions on where to line up at the kiosk. After entering my information and checking in, I only waited less than five minutes.
Once my form and documents were processed, I was in and out within a few minutes.
The employees there were friendly and my experience was hassle free. I would recommend this office to others.
Unilocal 100 Challenge — 76 of 100

The worker on #5 was funny and checked me in easy and out

Limited office hours. Hard to pay a visit when I work full time with regular work hours.
Long waits! In the 45 mins i waited before leaving empty handed, only 1 «M» number was called.
At least this office has someone checking you in after you get a number at the machine. She checked that I had the right paperwork needed for my visit.

They really need to make the name changing process easier!!! Been here over an hour already and they have only done ONE «m7» number! There are still 11 people before me –they have seven windows and apparently only one doing the name changes /​cards! I don’t understand why it takes 40 min for one person I don’t get why I can’t make an appointment to change my name I don’t understand the minimal hours and ridiculously long lines/​wait for something that should be relatively quick and simple!!! Extremely annoyed! Make this easier so we can get on to enjoying our new married names :) woot woot to getting married! Booo to the name change process