U.S. Bank

I am very satisfied with the service at this branch in general, and would like to especially thank Flora for her assistance and valuable information.

This bank has terrible customer service. This branch, specifically, put a hold on a $ 5K relocation check, thereby causing me an extreme headache when moving from San Diego to Dallas. There’s a reason US Bank can’t compare to other big banks because they lack the professionalism, candor, and experience in knowing how to deal with customers. Here’s a tip on Economics, banks need money from customers so the banks can go make investments. It’s a cyclical process. When customers pull money out and go to other banks, the banks lose their ability to invest. Well-that’s whats about to happen, and that’s why I’m vehemently writing this review of this branch. If you deal with a «manager» named Santos, good luck. He has poor communication skills and lacks the ability to effectively deal with customers. He also doesn’t know the federal regulations regarding Hold Policies, nor US Banks. Good hire US Bank…
In summary, why go with a 2^nd rate bank (and this branch specifically), and deal with this non-​sense, when you can go with BofA, Chase or Wells Fargo. The choice is simple, and this US bank is not one of them.

I give the US bank in the albertsons a 5 star there staff went over and beyond my expectations! Especially manager micheller

I just went there to use the ATM. Worked great. Made a deposit and a withdrawal.
Only downside is that it didn’t give me more money than I asked for.