Thead’s Custom Cabinetry

Unfortunately I would not recommend this company. I really wanted to because Jim is a really nice guy and throughout the project seemed very professional. Unfortunately now that I have paid Jim, he won’t return my calls to fix the problems with his install.
He incorrectly measured the custom range hood so the vent hangs out of the bottom. It looks terrible! When I told him of the problem he said I gave him the wrong measurements but I double checked. The correct measurements were given, he didn’t account for two inches on the top of the vent so it doesn’t fit. He said he would fix it but that was months ago and he won’t return my calls or emails. One of the main reasons I decided to go with custom cabinets from Jim is because I wanted this feature in my kitchen. I am very disappointed that Jim messed this up and won’t fix it.
Additionally, he installed a very poor quality garbage bin drawer and it is falling apart just 4 months after the install.
I spent a lot of money on these cabinets and would expect that Jim would stand by his work and fix the problems but that is not the case. I’m a realtor and get asked all the time if I know of a good cabinet company; unfortunately I have to tell my clients, no I don’t.