They don’t care about their customers at all… Not even worth passing by. The staff is not trained properly, especially Austin«so-called manager» if I could give 0 stars I wouldn’t hesitate a second. All they worry about is their commission that’s it.
Sandy R.
Classificação do local: 5 El Cajon, CA
I need to start off by saying this location has the best customer service. I had got a replacement phone in the mail cuz I dropped mine in the toilet. I didn’t know how to get the new one connected and Jacob helped me set it up and transferred all info. Thank you Jacob for being so nice! I appreciate it!!!
Dani A.
Classificação do local: 5 El Cajon, CA
T mobile :)
Javier M.
Classificação do local: 4 El Cajon, CA
My recent trip here! I bought in my iPhone and they hooked it up effortlessly. Friendly and professional!
Dana D.
Classificação do local: 5 Santee, CA
I had verizon for a long time and I was looking to switch carriers. I couldn’t be happier or say more good things about my experience with T-Mobile. Austin and Toby helped myself and my mom out. I feel like they spent time explaining to us different phone and plan options and really took there time making sure we were happy. Awesome experience and great customer service.
Stewart R.
Classificação do local: 1 Lakeside, CA
This place has done nothing but give me the run around after starting me and my wife on a plan with faulty devices. They keep telling us that It’s a known issue and then they keep making us jump through hoops with the same faulty equipment! This is one of the worst customer service experiences I’ve ever had! Avoid using t-mobile’s services if at all possible.