Stine Game Tables

I would love to be able to recommend this company, but I cannot. My father had a custom table built by Aaron and his team, and the table was beautiful. When I was considering ordering a custom table for myself, my father recommended Stine, but warned me that he had to call them several times to keep them on track re: delivery timing. Little did I know what a fiasco awaited me…
Aaron and I agreed on the custom logo artwork on August 4. Their commitment: «We’ll get right on it. The table should be done sometime next week then.»
My message to them on October 18: «On August 4, you said you’d have the table done the following week and would coordinate delivery. It’s now October 18… Call me tomorrow and be prepared to commit to an actual delivery date.»
Their October 20 response: «I just came back from vacation and checked with our production and shipping personnel. It was overlooked. It is our highest priority now. Please forgive our oversight. We’ll talk soon.» This excuse would have passed muster, had he not used it once already a few months before when we were going back and forth on the artwork.
November 6 rolls around, and I still haven’t received a call or e-​mail from them regarding their «highest priority.» I advised them today that if they cannot commit to a delivery date by Monday, November 9, I will be seeking a refund of my deposit.
Lesson to businesses everywhere: It doesn’t matter if you have the highest quality product in the world if your timeliness and communication are poor. Heck, even timeliness is forgivable if the communication is there. Stine Game Tables has fallen flat.

Just received my custom table. They made me a 10 person Texas Hold’em Table with custom embroidery. I wanted mine to be pub height vs. table height. I also had a special fabric and leather request and they met all of my needs. The quality of the workmanship is great! The wood is beautiful. The table is sturdy, even at pub table height. With the one piece table cover on it, you’d think it was just a long (gorgeous) wood table. Take it off and the poker table surface underneath is just as gorgeous.
The only thing to be aware of is that they are very busy and hard to reach by phone. They tended to get to email by the end of the day, so you might have a 24 hour turn around in conversation; but they always get back. They were very helpful along the way. Always made sure everything was 100% before going on to the next step when there were decisions to be made.
I dealt with Aaron and Jason. They both were great to deal with. We live in San Diego, so they delivered it personally. I highly recommend using them whether you just want a highly customized table or a more standard selection from their wide variety.
John