Smith Electrical Contractors, Inc

Great and quick service to install the Nema 14 – 50 for our new Tesla. Joseph was very friendly and informative. We are extremely happy with his work. It was cleaned and ready to go in just a few hours. Thanks Joseph and Smith Electrical!

I have hired Smith Electrical Contractors to do at least 50 (and counting) main panel upgrades for my customers and they always do a great job. I highly recommend them for any electrical work you may need.

In today’s day and age where customer service is treated as more as an after thought rather than priority. For me it is always a refreshing experience be treated as a priority and valued as customer. Which was the experience I had when Jake and Juan came out to upgrade the electrical panel for our home. They promptly arrived at our scheduled appointment time at 7am and began working right away. They kept me informed during each phase of the process like letting me know when the power was being turned off and on. When the building inspector, Sdge, time frames etc, and what to expect for them to come out do any patchwork etc. Didn’t hesitate to answer any questions I had. They cleaned up and left everything as they found it. Courteous, friendly, and very professional. I am one very satisfied customer would highly recommend this company

These guys do great work but the customer service is even better. I asked them to install a NEMA 14 – 50 outlet for my new Tesla Model X. To make a long story short, there was a mix up on the day my outlet was to be installed. I thought it was Thursday, they thought it was Friday. I took the morning off and called their office when no one showed up on Thursday. Their CEO, Dave Smith, personally dealt with my situation. He pulled someone in my area off another job to come to my house on Thursday to make up for the confusion. It’s not a very common thing for a CEO to take responsibility for an individual customer’s situation and, as a CEO, I really appreciate it.
As for all the other stuff, the work was perfect, the price reasonable, and the workers professional and friendly. Can’t ask for much more. If you want great work and excellent customer service, Smith Electrical is for you.

Mike from SMITH came to our house to upgrade our electrical panel, contracted thru SDG&E. He was right on time, friendly, professional & he was done quickly (No power during the upgrade). Highly recommend.

Smith recently installed a Tesla charger at our house. Folks on the phone who scheduled the appointment very clear and helpful. Electricians who came to house, clean courteous and very professional.
Some issues with an existing permit as a result of administrative error on behalf county — Smith very helpful in trying to resolve those issues so they can wrap up project.
Have dealt with multiple contractors as a function of several remodels, additions, etc. clearly somebody at Smith understands customer service.
Would highly recommend.

Smith Electrical just installed a NEMA 14 – 50 outlet for my Tesla. I called all three nearby contractors on the Tesla list, and Smith was the only one who answered my call and gave me a quote without my having to call them back, send them pictures and follow up several times. I called one contractor who was not on the Tesla list, and he quoted a low price, but did not recommend getting a permit or doing a load calculation (bad advice). When he added these services in, his price was much higher than Smith’s. I strongly suggest sticking with a Tesla-​recommended installer.
Joseph, who is in charge of Tesla installations, came over yesterday to collect data for the load analysis and design the installation. While they would normally have run conduit around the walls of the garage, he agreed that my suggestion to run most of the wire in the garage attic was better. They had a last-​minute cancellation, so they came over this morning to do the job. Joseph and his helper were very professional and courteous. I am an Electrical Engineer, and can attest to their skill and workmanship. Well deserving of my five star review. Highly recommended.

We initially contacted Smith Electrical to install the charger for our Tesla & then added a few light fixtures and a ceiling fan as well. John & Juan were outstanding! They showed up earlier than the promised arrival time and got right to work. The completed work in the garage was very well done with great attention to detail. The rest of the work was done with the same level of detail and care. They even came with their own brush & dustpan to clean up after themselves! Extremely professional and respectful throughout — we would definitely recommend to others!

Upgraded the electrical panel box to my home.
Installed it fast and professionally. Very respectful and nice people.
Thanks to Mike, everything went smooth.

Smith Electric came out to do first an inspection of load calcs for a new Tesla and NEMA 14 – 50 adapter, and Dave was super communicative and very friendly. Even said hi to my 3-​year old daughter when he came in the house to check some of the appliances. Great first impression!
A couple of days later, another person came back to install the plug in the garage, and it literally took about 30 minutes. He was in and out in a jiffy, and of course, it worked! Super thankful for this service and quick turnaround time, since the Tesla came in a little earlier than expected.

Had a 240 outlet put in today for the Tesla I just bought. The service with Smith was great. They worked around my delivery schedule and Joseph and Juan just installed the outlet. Joseph and Juan were very personable, explained everything well, and the outlet installation went well. I would highly recommend them.

I had a tesla wall mount installed through Smith Electrical and everything went smoothly until the wall mount stopped working. I contacted them again and they quickly came to my rescue to test the unit to find out that it was the tesla unit itself had gone bad. Renee (I think this is how you spell his name) stayed past his allotted time to install a new charger which I was extremely thankful for! Talk about above and beyond! This kind of service is why I would recommend them to the next person! Also the receptionist Sarah who was awesome, she made sure she found an electrician close by who could help me ASAP! Customer service at its finest! Thanks team!

There can be many obstacles when upgrading electrical/​solar panels and we worked quickly through everything with the help of Smith Electric and Solar City. The Electrician from Smith Electric worked with my boyfriend, who is an Electrical Engineer, so that we could cut some costs and get the work done in a day. Now we have a new electrical panel board upgrade and lovely solar on our roof, killing two birds with one stone. Thank you Smith Electrical, you are all top notch! Sincerely, the Bode residence.

I would give them five stars, but unfortunately the communication from management or whomever it is that does the scheduling is abysmal. We had our electrical panel replaced and it took over three weeks to complete. Smith electric did not even call when they left an open panel despite my having told them our H OA was very quirky about The 24 hour bylaw they have for exposed wiring on the outside of the house.
On the day that one of their guys was supposed to come out it was getting to be about 4 PM and I decided to call them and see it first had no idea who I was. Then you could totally tell she was making up an excuse and said the guy had been bitten by a giant spider! She said he was on the way to the emergency room LOL. Know if that’s really true I feel bad for the technician but they should’ve at least called to tell us because we had an exposed panel and it rained that weekend.
Every time I need to get a hold of them I had to call them and it was like they had completely forgotten they needed to finish the job. I probably had to call them at least six times over the course of two weeks.
They finally finished the job and the one thing I can say is their contractors do very very good work and are extremely friendly. I just wish the communication from the main office would have been better as it would’ve been a much better experience customer service-​wise.
One star for management and five stars for their great contractors! We just better hope they don’t lose those to giant spider attacks :-)

Smith Electrical upgraded our main panel to accommodate the solar PV system installation by SunRun. Excellent work, great electricians, and very timely!

Had these guys come out to give an estimate yesterday for some minor electrical work around the house. They seemed keen on doing the work and I was scheduled for today. No written estimate so I should have taken that as a ‘sign’.
Today, nobody showed up for my appointment. No call. No nothing. Finally called the office at the end of the day and the receptionist (who was very nice) said I was on the schedule and she had no idea what happened.
Taking my business elsewhere after spending the day waiting around for somebody to show up.

Smith did our main panel upgrade for Solar City.
They had to remove the stucco from around the panel to put in the new one. They did a 5 star job by far, everything works great and the match on our old stucco is dead on. You can not tell where they took out the stucco at all.
If you want it done right call these guys you won’t be disappointed.
Thank you for the great job.

We recently purchased an electric vehicle, and Smith Electrical were one of the electricians recommended to us by the vehicle manufacturer, to install a home charging point.
We contacted them and one other electrician. Dave Smith (CEO and owner of the company) came to our home himself to assess the installation and provide a free estimate. His quote was very comparable to his competitor — in the range of $ 1,000 for a fully permitted installation. We decided to go with Smith Electrical, because they were offering solid conduit which seemed more sturdy than the flexible conduit proposed by the other electrician. Additionally, Dave was very knowledgeable about the process and confidently assessed our electrical system, which is in an older home and has been complicated by several remodels. The whole process with Smith was highly satisfactory.
They communicated very well with us, and also with each team member involved. They arrived on time for the installation, the work was carried out carefully, tidily and conscientiously. Cleanup was immaculate. Inspection by the City was arranged very quickly and the installation was approved immediately. The office staff are friendly, helpful and responsive. In summary, these guys are total professionals, and I would highly recommend them for any electrical project. We will certainly contact them in future for electrical work in our home.

These guys did a service upgrade to 200 amps on my home. They did a great job. It was on time and looked great. 6 months after the work was done I got a letter from the city saying the permit had not had its final done and would require a new permit to be paid for because the first one had expired. When I called Smith electric they said they would take care of everything within a week and they did. They sent me a copy of the permit signed off by the city when it was all final and completed with the city done. These guys ROCK and I will use them again.