McWire Electric

I can’t believe this person is still in business. I hear his El Cajon location on Magnolia is closed. But where is he? He is running his business out of his residence on Quail Canyon Road in Blossom Valley. What an eyesore! His commercial vehicles all over the street, workers park on the street all day. A commerical trailer/​office is just feet away from the road. I can’t believe he can get away with this!

I strrongly recommended this company after they did my initial solar installation in 2013 and recently used them to enlarge my system by 20%. Although they completed this upgrade in a timely manner and for the negotiated contract price, they failed to reconfigure my larger system for online monitoring (I had do do that myself with the help of Enphase tech support), they no longer answer their phones, and their office in El Cajon is deserted. Although one of their employees called to inform me that the company (now called McGuire Builders Group) had relocated their offices, it seems more likely that they are out of business. My prior favorable recommendation is hereby rescinded.

These people cheated my 80 year old grandfather out of 25,000 dollars. They’re cheats and crooks. We are contacting our lawyers now to get all our money back.

If I could give a zero rating I would. Company went out of business. Took our money and never contacted us to let us know. Based on the reviews it is no surprise they went out of business.

I think this company picks and chooses who they want to serve. As evidenced by the two 5 star reviews and 15+ one star reviews. We’ve had a horrible horrible experience with them. Please do not do business with them. Their customer service is terrible. Endless phone calls to them with no call backs, false promises, horrible communication. Even Andrew McGuire the CEO and his son in law, Peter, refuse to call back. We started this process at the beginning of the year and it’s been hell ever since. Here we are on Christmas Eve and we’re served a lien by one of their vendors because McWire didn’t pay them. What are we supposed to do when we’ve already paid McWire that money ?! Please do yourself a favor and stay away. They don’t deserve to be doing business.

Here we go folks our last chapter in dealing with Mcwire. We spent 38 days waiting to get approval from Sdg&e and basically Mcwire again was the issue Melissa actually told us she had been arguing with them over a plaque that needed to be posted. Really just put up the plaque! As soon as the plaque was placed and a photo was uploaded in about 1 hour we had approval to flip the switch and start using the system. Anyway the topper to this wonderful tale is that when i inquired to finalizing payment and wanted the 2 months loan reimbursment that Melissa had discussed in August we were again stonewalled. Anyway after a few emails to Yenela regarding the issue and a few phone calls ignored to discuss the issue McWire instead choose to demand payment by 11/​30/​2015 and claimed that due to no communication from us they would report us to credit agencies if no final payment was made by 11÷30÷15. We paid them and basically walked away from this company I am fearful of the claimed 30 years warranty and wish there were maintenance companies that would do service for a fee. I do have to add that the system installed is what was promised and is working great thank god.

If there were no stars, I’d note that instead. Be sure to do a search on this company. Senior citizens seem to be their easy target. I just watched a segment on KUSI news and this group took a ladies money and 9 months later she has no panels. She is struggling financially and they first blame the delay on SDGE, but after greater pushing, admit they don’t have enough panels to do the elderly ladies home. So sick and sad that someone on a strictly fixed income would be taken advantage of like this. Only once the media got involved are they addressing her needs. If they have no panels on hand to do a job THEY contracted, what does that say about their stability and where will they be a few years from now when potential problems are experienced? I’d avoid this group as here are many other great options!!! Get it together McWire!

I would like to post an update, not to my installation but rather to the installation of others that I have recommended McWire to. Shortly after my installation was completed, I recommended McWire to others which resulted in three booked jobs for them. These booked jobs probably happen around Oct/​Nov of 2014. One installation was completed in a timely manner, a few months after it was booked. A second is barely getting wrapped up now, nearly a year later. The third job has yet to be finished, I doubt will ever get finished but they are still paying for the loan that was setup for the work to be performed.
Additionally, for each reference that resulted in a booked job should have resulted in a referral fee for me. For the two jobs that are/​or nearly finished, the only way McWire would pay out the referral fee was when the customer, threatened to not pay the final payment to them until the referral was paid. At which point, they rushed over to drop off the referral fee (thanks)
While I was happy with my initial experience, enough to recommend them to friends, I am very displeased with how those references turned out and were treated.
Before doing business with McWire, i would urge you to check out Turko files.

McWire took my money and never delivered the panels I purchased on my contract, it’s been 10 months. They don’t return calls or emails. Their website does not allow people to post. They are still out there selling and stealing money while people like me get screwed. Check out Turko Files:
They are on the news 3 nights in a row. Don’t do business with these liars and don’t believe them when they say they pay referral fees, they don’t!

Absolute WORST customer service ever. We have had a contract with them since the end of May and they have still failed to deliver. Melissa their production manager, spends her whole time blaming others for her failure to complete the job from the original salesman to the city of El Cajon to us, the paying customer. Had an appointment for install and they failed to show when we finally called she blamed chance of rain (10% chance at 2am for two hours) and never apologized for not contacting us. We asked to speak to someone higher up — over a week later and we are still waiting. If we could get out of using them at this point we would. Warning to anyone considering solar — DO NOT USE MCWIRE!!! Also, today they just missed their SECOND scheduled promised appointment day and no phone call or email from anyone in the company to explain why. We are done dealing with them — we will let our lawyer do it for us unless by some miracle they show up tomorrow to actually do the work they should have done months ago!
Also they LIE about their BBB rating — they have been downgraded to an F — no surprise there! Here is the BBB link so you know it is true and not just a dissatisfied customer ranting —

We have had more missed appointments, delays and lack of communication to give the single star. They set the appointments and do not call or show up. We have missed work — and locked our pets up in order to allow access to our rooftop — and no progress was made, no phone call and no remorse. We assumed it would be 4 months as the roof replacement added to the timeline — it has now been 8 months. (we have since received a lien notice as the roofers have not been paid in a timely manner!) We amazingly do have a completed system in place now — however its already been 3 weeks waiting for SDG&E to authorize use, simply to conclude there was a contract not signed (sent 3 weeks late!) further delaying the release. Last week we got a call from a solicitor asking if we were interested in have McWire come give us an estimate on SOLAR!!!

We have nothing but trouble with this company. What should have taken weeks to complete the job took about 7 months. Almost every phone call we made and left message was never returned. Terrible customer service!
Now with the amount of the loan we had to take and started paying before the job was even completed, plus our electric bill we are paying more than we did before solar. When I talked to the Edison Co., they told me that McWire didn’t calculate what we needed right. And that the size of box is not large enough to generate what we need, and never will be. Therefore, we will always have a electric bill with a accumulated amount due end of year in the thousands.
After reviewing other reviews on here I see that we are not the only ones. I would almost bet that the reviews that are good were probably written by their friends. I am seriously considering taking other actions if this company doesn’t make this right. Which a doubt they will since they won’t even return phone calls.

Extremely disappointed with the service from this company. I had my concerns early on, but they were addressed by Andrew– unfortunately, those *exact* concerns are what have come back around to bite me.
They took my money 3 months ago, and I was originally told it would be installed «before the summer heat». Then in July it was formalized as «the last week of August.» I took an early flight back from AU to be available during this install.
The last week of August comes and goes, and now the story is that the hardware will not arrive until late September or October.
Now, I’ll wager they have net-​60 or net-​90 terms upon delivery of that hardware– so by the time this install occurs, I’ll have been paying interest for 6 months.

I am so upset with this company right now. If I could give them zero stars I would. We made the mistake of entering contract for our solar panels with McWire Electric at the beginning of February and still do not have panels up at the end of August. I have now been making payments on our solar system for 6 months to the tune of almost $ 1300 and have no solar. They finally admitted they submitted the plans incorrectly the first time, and now we are suffering paying both a bill on the solar as well as an electrical bill to SDGE as we wait for them to correct their mistake. We have made numerous phone calls and sent countless emails that mostly go unanswered. Only have we received even so much as a lame excuse after my husband has spent hours just trying to get someone on the phone.
My husband finally got a hold of someone 2 weeks ago for them to tell us our panels would be delivered within a week with an install shortly thereafter. We never heard back from them again. He finally got in touch with someone again today only to be told they won’t have panels available until September 22^nd at their warehouse. Yes, they «apologized» but its not acceptable. An apology doesn’t even come close to making up for the loss of money and their lack of communication. And we shouldn’t have to spend hours trying to get in touch with someone just to receive that «apology». Try being PROACTIVE in reaching out to your customers, admitting your mistake, and ensuring you are working on a solution. It is not okay to sell a product you don’t even have and offer ZERO compensation for the continued electric bills we are paying while you have our money in the bank because I am paying the loan.

McWire installed the Mage solar panels on my home about 2 years ago. They are working fantastic. The monthly email showing the performance of all the panels is really cool. I have virtually no electric bill (was $ 300-​$ 400 a month). Needed some maintenance the other day (some wires came loose from a storm) and McWire was very quick to send someone out to fix the problem, no charge. Great support. That’s what I am looking for. I would recommend them.
Howard Lasto
Valley Center, CA

DO NOT GIVE THEM YOUR PHONE NUMBER.
I made a mistake of giving them my number over two years ego, and they keep calling me still every few week. Very pushy experience. One more call and I’ll be making a complain to BBB and FTC as they even call my cell number against my repeated request not to — it’s against law to telemarketing to cells.
Gives others in the industry and in general bad name. Shame, because they’re local business.

I had recently decided that I wanted solar energy for my house! Had no idea what I was doing but had heard about mcwire electric from a friend who loved the work they did on her house. I had talked to Pete who was super friendly! He gave me all the information I needed and answered all the questions I had. I’m definitely confident in my decision for a solar company!

This is a follow-​up to the review I did on Oct 1 so I will keep this short and sweet.
My install has now been up for more than a year and I recently went through my ‘true-​up’ with sdg&e. Not only did I not owe them anything for the year’s worth of electricity (I used to have a $ 200 a month electric bill), they sent me a check for $ 109!
To me, going solar (buying not leasing) is a no-​brainer and McWire is a great choice because of their 30 year parts and labor warranty in addition to their professional staff. If you want more details regarding McWire, see my aforementioned full review from Oct 1.

My husband called from my office to schedule an estimate for our home. After the visit, the called my business phone to follow up. I asked them not to call my business phone. They asked for an alternate number. I declined. Then they called my business again. I once again told them not to call my business line and again declined to give them an alternate number.
Since telling them twice not to call my business line — THEY HAVE CALLED FOUR MORE TIMES.
Guess what? Since they seem unable to follow a simple request, I’m going to guess that any business experience with them will be the same. I’ll be unhappy and they’ll just continue to do whatever the hell they want.
So, stop calling because I’m not going to use someone that can’t follow a simple directive.

If, you ever have a question, call the owner Drew! Nobody is perfect. But, there is owner’s out there in the business world that will make it right. He is one of them. If, you want a reference call us at 619−270−7777 Pacific Islander Beer Company in Santee CA. Ask for the owner Ku’uipoaloha for a referral
. 110% service means they are highly recommend. 5 stars is to low I would give them higher score!