House of Magnets

I was overcharged for shipping — their home page says there’s a flat $ 4.99 shipping rate for greeting cards with no minimum. After I gave my credit card information, their website said they’re charging me $ 8.95 to ship mine. It’s either very misleading or intentionally dishonest.

I contacted House of Magnets early December to order some sort of magnets for my clients. I planned on giving them out at Christmas. I asked if the 2016 Football schedule would be on the magnets since the one online had the 2015 schedule. I was told it would be the 2016 schedule and they’d be shipped before Christmas. Two weeks before Christmas I received the 2015 (NOT the 2016) football schedule magnets. I re-​ordered another magnet and they were supposed to ship my re-​order out… I never received it. I called and again they had messed up the order!!! Still waiting on my order!!! Terry De La Cova

I have ordered from this company in the past and all the orders have been very acceptable. However, last week I ordered business cards, they came promptly, but I was disappointed to realize they had a shiny-​writing disabled back. The first thing I do when someone gives me a business is note on the back something memorable about the person, when and where I met them so when I put in an ever growing stack of cards I can remember who the person was. So I want people to do the same with mine, which is impossible with a shiny back. I didn’t not see that I had ordered both back and front shiny – I would have NEVER chosen to do this unless the instructions were not clear on this and ordered such accidentally. I sent an email immediately advising that I did not order shiny back cards, needed to return the cards for cards without a shiny back. No response. Today I called and spoke with a young lady, and then left a voice mail for a «manager». I’ve placed orders for several hundred dollars with this company in the past, and will continue to do so as long as I feel confident in their «satisfaction guarantee» representation.

I give this company a 10. We are ordering 25 Name badges with our company logo on them and individual names on about 20 of them, Stephy’s helping us and we love how she goes that extra mile to make us happy I would recommend this company to everyone there great. Thanks Stephy’s for all your hard work your the best! Hope to get you more orders soon!

The worst company I ever dealt with. Ordered name tags, after two months (?) they sent me a proof, I approved it and 2 months later still no name tags. I sent an email to inquire, and the rude response was that the order was canceled. No explanations why. Don’t waist your time with this company, just order from
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I tried to order custom business cards and magnets, but the web-​site was not exactly user friendly. So I decided to contact customer service and sent them my pics and info so that I could place an order. 8 days later I received an email that basically said use the web site. When I responded to explain I was having trouble, I never received a response. I guess they are not interested in my business. What a shame, I was going to order for my entire family.

Brenda is awesome! If you need any marketing materials she will go out of her way to take care of you and get you an awesome deal. The whole staff has been fantastic.