Dick’s Sporting Goods

Came in to look for a boxing bag and a stand, Adam approached us and asked if we needed help and did a tremendous job of assisting us and making sure we got what we were looking for! Great customer service! Thank you Adam!

They kinda suck with having sizes and a few employees didn’t seem to have a helpful and great attitude. I’ve been here 3 times for shoes. I’ve tried– looked on my own with no help for sizes. Kinda just over this place. I’ll take my business elsewhere

This place has everything you need for sports goods. What’s great is that they have up to date newest releases from all brands. There are things in here that I couldn’t find In multiple sports authorities and big 5’s. Customer service was great. Only drawback is that it’s located downstairs from Crunch gym so you here weights dropping constantly and it gets pretty loud and annoying. Other then that, 4 stars!

Clean store, huge shoes and Activewear selection. Sometimes there’s only one cashier at the register so if you’re in a hurry, might have to wait a bit.

Horrible! No help. Spent 20 minutes in the soccer cleat area for my son. Yeah, that was me that left behind approx. 10 boxes opened and all over the place. Why? Because no one took the time to help me. I had no idea what was what, and everything was mixed up in stock on the wall. One employee actually walked by twice while I was lacing shoes for my son to try on. Left and went to BIG 5 and spend $ 80. Never again will I go to Dicks! Waste of time and frustrating! The best part is when I checked out there were 4 employees socializing at the front register /​front door about their after work plans. The picture is posted in the picture section for this Dick’s Store in El Cajon. They were all so oblivious that they did not even notice I took a picture!

I walk through here every time I go to the gym upstairs and the employees always say hi, which is really nice. I usually stay away from these stores because the gym clothes are overpriced. Why da fuq should I pay $ 45 for a crop top just because a Nike logo is on it? It’s half a t-​shirt and it’s not even THAT cute. Plus, this stuff is made in sweatshops. I should be allowed to shoplift it.
I ended up coming here for a zip-​up sorts bra post surgery. It cost me $ 50, but like I said before, I have the golden ratio of boobies now thanks to Tom Pousti so I have to take care of them. Before this purchase, I tried on the bra and didn’t want to change out of it because I was heading upstairs. The employees were totally fine with it and they were able to remove the sensor on the back while I was strapped in.
¹⁰⁄₁₀ for customer service fa show.

I walked in the store to find no employees working. It took me 10 minutes to just find someone to help me. I was purchasing a pig pong table and it took them 30 minutes to bring one out from their stock room. The guys carrying the pig pong table were complaining while bringing it out. Horrible customer service ¹⁄₅

Awesome service.
I came looking for the new mako and I could not found it anywhere. Luke from the area of golf saw me looking around and he ask me if he could help me. I ask Luke that I was looking for the new mako, he told me that he wasn’t sure because it was not his area but he would found out for me. Luke told me that they still did not had it in stock, wasn’t sure when they where going to get it but that he could help me pre-​order the bat. He told me to follow him to his area where he work and he spend the time to go online and show me all the bats and he help me with the order. Great experience, great customer service from Luke. Thank you Luke for your help.

Super lazy people… No one knows how to walk, they all hide not to help you and of course they are all young and fucking SUPER lazy!!! Do not encourage that report them

My daughter is starting softball this year so I went to this store as my first choice to buy her equipment. I asked for help in finding her cleats first and was told to look on the far wall. That was all the help I got. I became frustrated because no one offered to help and when I did seek help all I got was the direction of the wall to look for her shoes myself. I’ll never shop here again. It was the middle of the day on a weekend.

Love! Everything you need and more. The one off Balboa has amazing customer service and knowledgeable employees! The one closer to El Cajon was great and the sense that there were a lot of employees however when we were getting our fishing license it took a very long time to get anybody to be able to help us. They made up for it in the end by having good customer service!

Stopped in this morning for some camping
Gear. Love that it is right of the freeway on the way to the mountains
Place has a huge parking lot and the store itself is full of everything a sportsman would need.
My kids think the place is Disneyland!
Great name brand camping gear at great prices.
Only 4 stars as the customer service is lacking. Kinda wonder around before help arrived. All in all great place for all of our family’s needs. On our way to IHOP next stop.

Golf technology is always changing, I like the staff they know what they’re talking about, and the prices are good. I have been there several times and have been pleased every time. But I can only testify to the golf department

For whatever reason, I’ve never stepped foot into this place… weird because they seem to be a pretty big name when it comes to sporting goods.
Their selection is pretty large, their pricing is pretty standard and overall the store is pretty clean. I was actually surprised to see that they actually have quite a bit of golf gear even though I don’t golf. They have training gear for a wide variety of sports and activities from baseball, basketball, running, hiking and even Reebok Crossfit shoes. They have weight training and other gym equipment too so that’s always a plus. They have a little something for everybody.
I wasn’t entirely impressed with their Under Armour selection I’ve seen a bigger selection at competing stores like Sports Authority. I also didn’t see a lot of trail running specific shoes which was a bit of a disappointment, I’ve been needing to get a new pair and there just didn’t appear to be much here. Maybe I missed it… but I don’t know how. However, for running, baseball, basketball, football etc., they still had a pretty solid selection… with typical, retail pricing.
I was offered assistance a couple times while I was looking around which is pretty good considering my serious demeanor pretty much makes me appear an a unapproachable guy. So at least they’re doing their part.
Either way, I’ve seen better but I’ve also seen worse as far as sports equipment places go. Nothing too special here but it is something.
I’m A-​Okay with it.

Let’s start off by saying that I was at Parkway Plaza in El Cajon because this is the closest Dick’s Sporting Goods Store to where I live. Dick’s was having a great online sale on Cyber Monday! I had to purchase a gift for a secret santa that only wanted LA Angels stuff. They had this awesome Dri-​Fit shirt that was being sold for $ 34 and I was able to get it for only $ 25 w/​free shipping… now that’s a steal.
Post Christmas, my gift getter said it was a little big… so i checked out the packing slip that came with the order and they said I could go into the store to do an exchange… they’ll be able to take the return and then order it online. Initial walk-​in, a sale associate named Allison assisted me, she was discussing my return situation with someone named Bruce. I wanted to make the exchange only with the guarantee that i was going to receive the new size for the same price. They said «hmmm…i’m not sure that we can do that?» and then all of a sudden she does the return and puts my money on a gift card? Then she sent me to Team Services where Bruce said he’d assist me in 2 minutes. I walked over there and waited for 15 minutes… Where the hell are you Bruce!!! I’m happy i got your name. I was worried that if getting the right size forced me to pay more, then i didn’t want to do the return, but Allison ALREADY PUT IT ON THE DAMN GIFT CARD… so if I wanted buy back the wrong size, I’d have to pay full price? Uhh no.
So Bruce NEVER showed. I went back to the front desk and there was one girl there. She spoke on her headset asking if someone could help. Then she told me someone in Golf could assist. I left my stuff with Chris F. @ Team Services all the way on the other side of the store. I walk there, then all the way back to the other side to the Golf Section.
Here is when the associate CHUCK saves the day. He may not be as quick or fast on the computer but at least he was proactive in helping me get my price justice! He said «You should get it for the same price.» I gave him my order #, packing slip, gift card and he called the Customer Service line where they provided the code to get the same discount. Chuck is the reason I gave 2 stars instead of 1. He really did help me out, and I appreciate it!
I hated the negative comments like «I don’t think we can do that?»…you should make sure there is a way to make it happen rather then disappoint a customer first. 0 stars for customer service.

Loved everything except not that much soccer gear? Its like come on your a sporting good store

Great store, big selection. Had a couple issues with a cashier filled out a receipt survey an was contacted by John the store manager really quickly. He apologized for the associate, was professional and helped me out. I continue to shop here because of how he handled the situation.

I come to Dick’s once a week on average. If I were a chick, this would be my Coach store. I’ll come sometimes just to see what kind of new Under Armour gear they’ve got in.
The store is big, connected to the mall, and is stocked with all the current fitness gear and seasonal clothing. They have an extensive selection of exercise equipment as well. The shoe selection is decent but is not gonna have the absolute top end like the specialty stores such as soccer loco, roadrunner, or foot locker so you may have to head their way if your heart is set on a particular item in your hobby. The associates are non helpful and need to be tracked down so you pretty much have to browse around. The prices are high so if the convenience of having everything under one roof isn’t enough for you then you may want to price hunt.
Overall, I give it 3 stars because it has the best variety of sports gear in the area.

Dicks is one of the worst sporting good stores I have been to. The prices are sky high maybe because they are in the shopping mall but that is not an excuse. The customer service is horrible it seems that everytime I go in there its social hour for the workers. The cashier station that is next to the mall entrance is the worst there’s no one who is ever there and if there is they are gossiping about what they did the night before. The selection is huge but I would rather go to big 5 or Sports Authority.

They have pretty much everything you could possibly need to complete your active lifestyle — clothing for kids and adults, sports equipment, camping gear, golf shop, etc. One note, however, they don’t have all items in off season — i.e. they don’t have a bunch of swimwear in November or ski coats in May. But, honestly, I kind of expected that.
The store is set up nicely and the staff have always greeted me kindly. Because of the sheer size of the store, it can sometimes be a bit frustrating to find help. However, every time I’ve flagged down an employee they have been quite helpful.
My only other wish is that they had a more diverse sale section. It’s totally hit or miss for me. Sometimes I can score a great deal or two and other times I get annoyed at the $$$ price tag of Nike running shirts. But, alas, this store has just about everything you need for an active lifestyle.