Best Western Courtesy Inn

I recently stayed at this Best Western and met the manager Debra and she was so helpful. We had to find a hotel in the area that accepted pets as we have dogs. Debra is a dog lover also and made our stay very relaxing and pointed out the dog run to us and suggested good Mexican food places to eat nearby. She was very friendly and helpful!

Overall our stay was not great. The one thing we didn’t understand was that checkout was at 11am, but the room wasn’t ready till 3pm. The lady at the front desk told us that it takes them about 30 minutes to clean a room. When we arrived at 1pm it wasn’t ready, so we decided to come back later. When we arrived back at the hotel we did not feel welcome. People were loitering outside the rooms and in the parking lot watching our every move. The room itself was decent, but their was leftover hair on the bed. The TV remote didn’t work and the TV only worked for about 30 minutes. At about 3am someone went into their room and they were yelling and cussing someone out. We would not recommend this hotel to anyone because of the loitering that made us feel uncomfortable.

Let’s be honest, this place could use a little loving. It is a bit threadbare, and run down, but it was clean, and our room didn’t smell like smoke, so it had that going for it. The sheets were a bit on the coarse side.
I managed to live through the harrowing experience of staying in a motel.

Wow, left my iPad in my room after checking out and got a call from the Manager Daniel. Let me know I left it. Good to know there are still honest people out there. Thanks Rosa and Daniel.

I came back here in September 2015 and my room had a brand new Samsung TV, hi-​def TV and movie channels and fast wi-​fi internet. The breakfast area is also nice with a wide variety of food choices such as waffle, hard boiled eggs, muffins, cereal, etc. Highly recommended!

We had reservations made here for Comic Con. At the time of scheduling I spoke with an extremely friendly woman on the phone to get everything set up. She was cheerful, engaging and even asked about Comic Con.
We ended up having to adjust our reservations to a different hotel that was closer to Comic Con, but I just wanted to give this hotel a shoutout. When I called to cancel, I yet again had great service. I really appreciated their customer service and would definitely stay there In the future.

I came to this hotel at last minute. I was in the room a total of 5 min before I found bed bugs. Horrified!!! The housekeepers should have noticed this as all I did was pull back the sheets and they were there. As well as the clear tell tale signs that they have been there for a while. They were not hard to find and extremely easy to spot. This is neglect at its finest. Thankfully they gave me a full refund. But the fact is they neglected to find the bed bugs or just don’t care if they are spreading bed bugs. I was appalled to find them. In both beds.

I stayed there for 2 nights. made my reservation by phone on the same day I got to el cajon. I got something called the special manager offer which was the lowest rate and the agent told me that I wouldn’t get this offer when I get to the hotel. I called many hotels and this was the best rate for a decent hotel. I got a one bedroom with 2 queen beds for $ 159 for 2 nights including the taxes. The room was clean, nice staff, breakfast was good, free wifi, free parking, refrigerator, iron, clean towels and clean bathroom. The hotel is in a safe area and room service was very good and trustworthy. The breakfast was served from 6 to 9 which is a little bit early and the dining room was kinda small and could get crowded. They served served scrambled eggs, pancakes, donuts, coffee, tea, cinnamon rolls and cheese. It was good. This hotel is for business trips and definitely not for a luxurious stay. I’ll definitely go back to this hotel once again for other short stays.

There is totally a lady working here who has been pulling a credit card scam-​not to mention an extremely low ball grimy one– to elder people and others she feels a re easy to victimize. The owner is a complete scum bag. He is one of the cheapest, sorriest excuse of a business owner I have ever seen. It is obviously he ever even picked up a book about owning a business. But he sure figured out how to buy a brand new Mercedes from the credit card scam his general manager is running here! There are roaches in most of the rooms… I found syringes under the bathroom sink. This place was a complete dump and should be torn down along with the st Francis. HORRIBLE¡!!!

My family stayed here a few years ago, and my daughter and I are back for a couple of nights. I would definitely stay here whenever I am in San Diego. The rooms are clean and the people are very friendly. Breakfast is pretty good, not a huge selection, but its free, so what can you ask for? We were able to walk to IHOP for dinner, always nice when I don’t have to drive. May not be the nicest part of town, but the room was quiet, which is pretty much all I ask! Free wi fi is a bonus, you have to pay for it at the expensive hotels. We’ll be back!

We went there recently with my brother over a weekend, we stayed there for 3 days and 2 nights… Absolutely nice! Staff especially JOHN was so helpfull and greeted us so well… Breakfast was pretty nice, the room was pretty nice! Make sure to get the 3^rd floor. no smell, no stain :):)

For a mid range hotel, I thought this place was great! My family stayed here for a week during the holidays and we had a very relaxing and comfortable stay. The staff is very efficient and super friendly. We would definitely stay here again.

This place is actually pretty nice for the part of town that it is in.
We checked in on a Friday and our room was ready at the posted check-​in time. I usually try to check in a little early but the nice lady explained that they had 27 check-​outs and 27 check-​ins that day. Good enough for me.
When we got to the room it was a little hot since we were on the third floor and the sun was right above our room, the air conditioners were really old compared to other Best Westerns we have stayed at but eventually it cooled the room down enough.
I like the fact that they allowed us to have our doggies with us in the room for no extra charge.
The breakfast room was insane in the morning and a little unconventional for what you would usually see served. There were soooo many people in the small room that we just grabbed a juice and a muffin and ran back to our room.
Overall the room was very clean and perfectly stocked with everything we needed. Add the elevator and vending machine filled with snacks plus anything you may have forgot to pack and this is a pretty nice little motel when staying in El Cajon.

Filthy dirty, my no-​smoking room smelled like an ashtray. I mistakenly went barefoot in the room and my the bottom of my feet turned black. It was disgusting. TV did not work correctly either. I ask for my money back and I would go elsewhere and they said no.

This has to be the worst motel I have ever stayed at! The receptionist was completely useless and completely defaults on the fact that she’s just a receptionist and has no authority to do anything. First, the prices are outrageous for a motel. I paid for a suite, assuming that it was going to be accommodating for 3 people and it was the size of my closet, not to mention the fact that it smelled like sewage. And to top it all off, there was a blood stain on my sheets. When I presented the picture of the blood stain to the office and asked for a refund, they simply stated that because I had an internet reservation with
, it was considered a third party so they could not refund my money back. I ended up checking out the same hour I checked in and lost $ 350 for a two night stay in their so called «suite». If I could give this place 0 stars, I most definitely would. One star is being way too generous. There was another customer that overheard my situation that told me that the same thing happened to him and he was stuck there. I know for a fact that I’m not the first and won’t be the last person that this happens to, so if you value your money and have any standards whatsoever as far as sanitation, stay away at all costs!!!

I decided to spend my 3 day weekend near Anza Borrego but also wanted to stay close to San Diego. I picked this hotel.
Pros:
1) Room was extremely clean.
2) Modern microwave and fridge.
3) Lots of fast food restaurants, gas stations, liquor stores near by.
4) Only 50 bucks per night (excluding pet fee if you ever decide to stay with your pets).
5) Easy access to the 8 Freeway.
6) Owner is Korean and he seemed very professional with his job.
Cons:
1) Neighborhood is not so good.
2) Outside of the building looks ghetto.
3) No scrambled eggs, bacons, and sausages for breakfast.
No Orange Juice or Apple Juice. You only get breads, muffins, and eggo waffles. They also had some apples and bananas and
boiled eggs.
4) They allow dogs to stay in the room but not so pet friendly. They don’t supply poop bags and there are hardly any place where dogs can poop or pee.

I have stayed here 3 times, twice with just my husband who is a truck driver and is here EVERY Friday, and once w/​my husband and daughter. Twice I stayed because I went with my husband on his deliveries and we had an enjoyable stay, Annie, the Scotswoman is very nice and friendly and always helpful to us. When we came for a 4^th of July weekend w/​our daughter we stayed in a Suite w/​a connecting room and it was very nice. The pool is always clean and sparkling when we have gone and the «Continental Brkfst» is really nice. The wafflemaker is really cool! This is a great place to stay if you are with your family and need somewhere clean, nice and affordable.

I love this place. Since my in laws and hubby’s family are living in El Cajon, so we decide to stay here for our lodging needs.
The staff if I am not mistaken the owner who has short hair is from Scotland, showed us 2 options of rooms available when we first arrived on Monday July 21^st 2008. We stayed here till the Friday of July 25^th 2008. Since we are not a member of AAA we also received some discounts when we produced our Costco membership card.
First question she asked, «Are you here for the Comic-​Con?» At first I was a little confused with the question, but hubby just said «No». We believed the weekend of that week were the highlight of San Diego having the Comic Con thingy. Indeed a warm welcome from this Scotish lady. If only I ask for her name.
We choosed the second room. ROOM 301 to be exact. Another added bonus of staying at this Best Western is the IN Room Internet Access that both of us can have for our stay. Plus not forgetting they have a microwave and a fridge in this room!!! 2 thumbs up for this room!
The room was clean and I have a lovely stay here at Best Western Courtesy Inn. Would definitely stay here when we are in town in the future.
We also stayed here for another night on Sunday July 27 2008 from our trip up north.

Bf and I stayed here last night for one night. This inn is located a tad far from the major attractions in SD. We stayed in the king suite with the in room whirlpool. The whirlpool was nice, but the king bed really turned out to be two twins pushed together. Even so, the bed was very comfy and we slept well. The restroom and tub were clean and the shower head was strong. Continental breakfast was yummy. We really enjoyed the make it yourself waffles. The staff was nice, and overall it was a good experience. The only drawback is as I have mentioned above is that it is a bit far from downtown SD.

It’s a Best Western, you know what to expect.
The staff was friendly, the room was clean. Not enough parking and in an ok part of town.