Enterprise Rent-A-Car

Disappointing. I tried to rent a car from Thurs to Monday. Explained I was disabled and had to take my disabled grandson to Children’s hospital in St. Louis, etc. My only choice was to get their weekend special with a specific amount of miles. Or pay full price. So I pay full price for just 2 days to get unlimited miles. I go to pick up the car and the bring me a 2 door vw bug. I could barely get out of it and quite impossible with my disabled grandson. I explained the situation AGAIN. They said fine, but I’d have to pay for an upgrade and wait for a car to be brought from another city. In the meantime I call my daughter and she explains that she looked up online prices for me, it was cheaper to book online! As well as I could have gotten unlimited miles for the entire weekend at an amazing rate around $ 20 a day. I tell the guy this. he says, yea. but now that you’ve upgraded you can’t. I asked why he hadn’t told me this when I was trying to get the car unlimited miles before this?! I get a laugh, shrugs his shoulders and oh well you couldn’t use that car anyways, right?
This company does NOT accommodate the disabled, elderly and has TERRIBLE business practices to get your $$$