Everyone was very helpful! I almost didn’t go because of the negative reviews, but everyone was friendly & courteous. Jackie provided exceptional assistance throughout the entire process. The manager greeted me upon walking through the door to check me in. Don’t listen to the other reviews, seriously, this place was awesome. I have to assume that the other reviews were written by AT&T employees. Haha
Dorothy B.
Classificação do local: 1 Collinsville, IL
Went to Verizon in edwardsville to get Canada plan for $ 10.00– 1000 mins. They didn’t put it on and we were charged $ 1.00 per min on our bill.$ 95.00 for 95 mins. they don’t know what they are doing there! They need more training that’s for sure!!!
Jesse C.
Classificação do local: 5 Denver, CO
Scott did a fantastic job helping us return and exchange our phone. On our second trip we had virtually no wait. Scott was well informed of the programs and options. He explained everything in terms we could easily understand. I was simply impressed with the level of service.
Rebecca M.
Classificação do local: 5 Highland, IL
I have always had good luck at this store. Much less ghetto than Fairview Heights store
Megan S.
Classificação do local: 1 Troy, IL
The manager of this business applied my payment to someone else’s account!!! Dawn also accepted a call on her personal cell phone while taking my payment from me. Maybe less time on personal business while your at work would make you do you job correctly. I spent over 30 minutes on the phone to day with customer care trying to figure out why I had a past due balance when I overpaid my last bill. To think I paid a $ 3 service fee to pay my bill here only to have to spend more of my time fixing their mistake. I was furious I had to call the financial department and tell them my bill was under review to make sure they did not shut off my phone!!! Not happy at all and defiantly will not ever go back.