Shabri Restaurant

Highly unrecommended for anyone. Very poor service, very very slow.
The reviews from year 2012 & 2014 are very correct for 2016 also. Initially I thought the management may have taken those reviews posted by individuals into consideration and might have improved. However, There is no improvement and they ruined our valentine day party with my friends.
Highly unsatisfied and frustrated at this place. Want to give same negative (–5) stars as other recommended, but no options available. The management is also looks rigid and don’t want to listen.
Although the food and taste was satisfactory, the service was so poor that you can’t enjoy anything over there. I will advice everyone and anyone do not waste your time and money (unfortunately I did just to explore) at this place.
I asked on the reception for a review book, so that I can write review over there only so that management comes to know immediately. No book was available. Complained to manager, but don’t have any hope.

Highly recommend: chicken chops and corn (masala).
Recommend: sam savera (night and day– the dish says it all)!
Service: see below… aka very, very slow (but friendly)!
Atmosphere: dark, flickering lights and gaudy jungle décor

It’s unfortunate that I had to select a one star to write this review. Because this place deserves negative stars if anything! Any bad customer service that I’ve experienced so far, feels superior after our experience here! First we asked for some fried papad — manager told us that the oil was cold and so we should just settle with roasted papad. Then as we were. trying to order appetizers, the manager kept insisting that we order what he wanted us to (as if he’s trying to get rid of food that may have been made in bulk in advance). When we asked for green chilies he told us that his boss would not allow green chilies the kitchen (what Indian restaurant does not have green chilies?). When we got our food, it was cold. When we complained about the cold food, he told us that he only serves the food and does not make the food.
Overall, we don’t remember any positive experience here.

If negative stars were available, that would still be too many stars.
First, there’s NO sense of customer service here. Second, they had NONE of the items we wanted, and we had to settle for food they had. What restaurant in America TELLS you what to eat? How they’re still open for business is beyond me. After being repeatedly told that items weren’t available, we finally settled for a mixed appetizer plate, which came with only bhajia, pakora and chicken in the non-​veg category since they didn’t have the lamb, fish, goat or duck (which were all on the menu, but «OUT OF STOCK»). This place needs to be shut down. My dad knows the owner, and they get along, but even when he explained to him that we were leaving after our sup-​par experience while just the appetizers, he countered with, «Had you told me in advance, I would have had obtained the items.»
I’m sorry, again I ask, HOW is this place still open? Tell this guy this is not how you run a business. Incredible.