NJ Motor Vehicle Commission

Highly recommend avoiding this location. They will refuse entry into the building an hour in advance of closing. Apparently due to a new computer system that estimates the time to process each customer. But really a way to be lazy and ensure none of the DMV employees have to worry about working 1 minute passed closing time… lol
If I could give zero stars I would

We went to this location because it’s only 15 minutes away from our house. Some DMVs have updated their systems with screens that flash the next number up. The better ones are larger with lots of seating. Here, you have to listen carefully to the numbers being called and make sure not to miss your number. I waited about an hour for renewing my driver’s license. And there were two rows of seats. That’s it. The office is very small. Driving to another location might mean less time and more efficiency but you also have to calculate extra driving time. This is the closest location, so I was prepared to wait and deal with inefficiency during the time I would be driving to a farther location.

AVOID THIS LOCATION!
The employees are VERY biased ! The males will treat you very different from the older & foreign women employees. They will argue you down about information you’ve been told yet when confronted with «so is your co-​worker in window 8 a liar? «they will then say «oh I’m sorry I can’t seem to find you in the system «
Magically ironically all your information will be lost even if you have all documentation from THAT VERY DMV ! I passed my permit there, & my road test, yet for my license to be processed suddenly my paperwork is invalid !? 1 attempted to patronize me «did you take your permit in school? «
I’m 27 years old, that permit would have had to expire 10 years ago, not last week, this is a bad joke right ?
The foreigners who don’t speak English act offended when you can’t comprehend what they are saying. WHY DO THEY WORK IN A U. S Government Building ??? When you ask for a supervisor to PLEASE CLARIFY policy because FOUR EMPLOYEES stated DIFFERENT rules and regulations, a senior citizen limping geriatric something like a police officer will ask you to leave AFTER he witnessed you being sent back & forth to the 2 different departments by different uninformed barely speak English /​more concerned with adjusting her wig type employees.
May the circuit box have a short & ignite this place on fire ! Gas leak wouldn’t be so bad either .
I’ve been recommended by the driving instructor to visit Rahway. He warned me against this location.

Horrible service and no clue on how to do their own job. Wasted almost 5 hours today due to their own incompetence. Lines and rude staff is all you can expect going into this place.

Terrible, 2 hours to renew a license. Long lines, little seating.

I came here because my daughter was taking her driving test and this is where she was scheduled. The woman that gave my daughter the test was very good. She kept my daughter very calm and she was very pleasant.
I will give her four stars.
The part that I did not like, was when I had to go inside to have my daughter’s picture taken. We had to get into a very long line that wrapped around the entire hallway before you can even enter the main room .
Everyone was filling out paperwork in the hallway and for the most part the people waiting were kind but complaining.
Once inside the room you had to get into the proper line according to what you needed.
Then you are given a number and you wait and wait and wait and wait. There were so many people there wasn’t enough seating.
People were asked to wait in the hallway but that’s not good Bc the hallway is jammed…
I gave up my seat to an elderly woman Bc I didn’t think she should stand, she had a cane and chivalry is dead! So many young men with a lack of respect! We proceeded to wait 2 hours until my daughter’s picture was taken and she got her license… Oh! did I mention we had to wait in another line once our number was called ?
The people who work there were OK. Some of them seemed very fried! There needs to be more staff on duty especially during the summer months. And they need to have more space for people to sit. I would suggest if you need to get anything done at motor vehicles you go to a different one.

everyone hates going to motor vehicle departments but compared to my experiences living in several other states this one is rather well organized and the employees are quite helpful. don’t go on saturday, it is a zoo with a huge line. the emissions testing people are kinda gruff but the people in the office are relatively nice and efficient by motor vehicle department standards. this is a quite busy location. if you get a chance to do your business in a more rural area of NJ south of here you won’t need to wait as long, but i found on weekdays things move pretty quickly at this location despite the crowds