Les Schwab Tire Center

I love this place! I’ve been in several times over the past couple of years and it’s always a really good experience.
I just went in today to get my tires rotated. Now, I use a removable paint product on my wheels (called Plastidip) and I was expecting it to have been chipped off from the process of the wheels being removed. But the product on the wheels still look great! In addition to all of the other good things about this place, that experience was a huge load off of my mind.

Early in the morning, my 2011 HHR was having some issues with the snow and wet roads so I stopped in to see the store hours listed on the door. To my surprise Chris was just opening the doors and invited me in. I told him the trouble and that I thought I needed to have my tires rotated, but was in a hurry, needing to be at work in 25min. He said it would be no problem and took my car in straight away. He then asked if my tires (purchased from Les Schwab about a year ago) had been siped. I said I had no idea, so he checked and found they had not. So he said he could do that as well. Short story, I got my tires rotated and siped and was at work in time. And the car is handling much better. What a great crew! Do yourself a favor and visit, just outstanding service.

Very disappointing. Not enough staff or slow staff. Almost an hour and a half still waiting. Car still sitting there.

I called and spoke to Zak. He was very nice and informative. They had the tire I needed, and we’re able to see me right away. The shop is spacious and clean with a wonderful selection. Zak actually told me I didn’t need a new tire, but that I had a bolt in the original, so they fixed it up with no charge! Just had to promise to come back when I did need new tires. No problem there! Thanks guys!

I went in with a vibration, and as my commute is over 1000 miles I was concerned.
I figured an out of balance wheel.
I asked for a rotate and balance, which they did and charged me for. The guy at the counter said the tires were severely cupped and feathered and quoted me over 1000 for a new set.
I decided to make my drive, and check tire prices on the other end.
I went to a local shop here in Wyoming, and was told the tires were out of balance, but otherwise fine.
They balanced them (for half the price) and problem solved.
There were way too many weights on the wheels when the guy took them off. The people at les Schwab are scammers. Take your car anywhere else.
I will be contacting the state attornies General when I get home.
What a shame! Les Schwab used to be pretty good.

Les Schwab treats you like family. I have purchased my last 3 sets of tires from these guys. They are quick and have great service. There is easy access for my F350 pulling my 5^th wheel. If I ever need pressure checked before a trip, they take care of it. Nice job!

Went to get new front tires cause I was told by my mechanic they were super bad and when they went to replace them they let me know that I didn’t actually need them. So instead of making money off me they were honest and didn’t. All very nice guys!!! Highly recommend this location.

Great service, fast and no up sales. Had what ended up being a nail in my run flat tire, all wheel drive car. If you know anything about this set up, not everyone wants to repair run flats. If you need to replace one, you’re going to replace all 4, unless you’re very lucky to have very new tires with very little wear.
They easily repaired the hole, and didn’t try and tell me I need to get four new tires. I was in and out within 20 minutes. I’ll be going back in a few months to get new wheels and tires on another vehicle, gladly.

So I thought this les schwab recieved higher marks than the one closer to where I live so I went out of my way to go there. The first person I spoke to, a younger gentleman was nice. He asked an older guy to help him since we needed specialized help. We recently purchased 19 inch rims and needed a low profile tire. This guy told me «19s are expensive and no one wants them so the tires are expensive. «(Obviously people do, because I bought them, right? Why this guy told me this is beyond me, perhaps to sell me rims, and tires) Anyways I used to work at a similar chain, so tell me how this person looked up exactly what tire I needed, without taking a look at the rim? Ridiculas, thats like saying let me pull a price out my… I mean out of thin air. So then I mentioned I looked at their website and all the tires were brands I didnt know, he responds with all our tires are custom made for les scwab, and then in the same breath tells me he can get toyos for mu car for $ 1000. The irony here is that toyo is a brand I know and trust and they are not an off brand made specifically for them. We also asked about the payment options, because some places are stricter than others when it comes to credit, and were told they run our credit like everyone else? Huh? What? Not the answer to our question. Long story short went next door to competition, and bought goodyears for a quarter of the price.

I went to the Les Schwab in Edgewood on 9−8−14 to get a front end alignment. I arrived at 3 pm. There was only one car in the parking lot and only 1 car being serviced on the rack. There were 3 employees who were gathered at that car. It was not busy. And –Les Schwab does not take appointments.
I was told that I would either come back tomorrow or leave the car overnight because they didn’t have enough time to do the job. Les Schwab closes at 6. They had 3 hours to do the job & no business.
This is strange considering it only takes an hour and a half to do the job.
I left that day feeling that. Les Schwab didn’t want my business or even care.

Came here to get a valve stem replaced as it was leaking air slowly. Was quoted 25 $ on the phone, was actually 13 $ when I was there (awesome it was less than I thought). Come to find out a couple weeks later when looking to make sure they all held air well, I see that one of the bolts isn’t in all the way. Hmm, that’s weird. I look closer. It is in crooked and crossthreaded. Since this is an old car, it is not cheap to replace the caliper that my bolts go through, will be up to gripe about this today and hopefully get them to replace it.

I went in to purchase tire chains (Yes winter is coming and besides we will be making a trip up to the Canadian Mountains). Not only did they have the chains at a competitive price — they took me out and put it on the car so I could see how it was done.
If that was not enough service — they checked my tires for air — found one almost flat — found and fixed a nail hole AND only charged me for the tire chains.
WOW — how much better service can you get than that — :)

Great staff, very quick, nice big parking lot, wifi available! What more could you ask for!